Sneha Anna
Chennai
Summary
Organized professional, open to work in any field, with excellent clerical skills. Possesses strong character profiling and interpersonal abilities. Great communicator, and manages time well to complete tasks to high standards.
Overview
2
2
years of professional experience
Work History
HR Intern
DataTerrain
09.2022 - 01.2023
- Recruitment Support: Assisting in the recruitment process by screening resumes, scheduling interviews, and coordinating with candidates.
- Onboarding: Contributing to the onboarding process by preparing orientation materials, conducting orientation sessions, and helping new hires get settled.
- Employee Records Management: Maintaining and updating employee records, ensuring accuracy, and confidentiality.
- HR Analytics: Analyzing HR data to identify trends, and provide insights for decision-making.
- Recruitment Assistance: Screening resumes, conducting initial phone interviews, and scheduling interviews with hiring managers.
- HR Administration: Supporting day-to-day HR activities, such as answering employee queries, managing HR documents, and assisting with payroll processing.
Administrator
Saipem
05.2023 - 07.2023
- Office Management: Successfully managing office operations, ensuring smooth day-to-day activities, and improving efficiency.
- Employee Support: Providing exceptional support to employees, handling inquiries, and resolving issues promptly.
- Budget Management: Overseeing and managing the office budget, reducing costs, and ensuring financial efficiency.
- SAP Accounting Systems Management: Streamlined accounting tasks by efficiently utilizing SAP accounting systems to enhance productivity and accuracy.
- Mail Processing and Record Keeping: Processed incoming and outgoing mail, meticulously maintaining records to ensure maximum efficiency and organization.
- Forex Load Management: Maintained accurate records of all Forex loadings for employees, ensuring compliance, and timely processing.
Crew Member
Telford Warehouse
Telford
10.2024 - 10.2024
- Floor Staff Responsibilities: Ensured cleanliness and organization of the dining area, promptly addressing any spills or messes.
- Assisted with the setup and breakdown of dining areas, including arranging tables and chairs.
- Monitored and restocked supplies, such as napkins, utensils, and condiments.
- Collaborated with kitchen staff to ensure timely delivery of orders to customers.
- Serving Responsibilities: Greeted and seated customers, providing menus and explaining daily specials.
- Took accurate food and beverage orders from customers, relaying them to the kitchen staff promptly.
- Delivered food and beverages to customers in a timely and courteous manner.
- Addressed customer inquiries and concerns, ensuring a high level of satisfaction.
- Processed payments, managed cash transactions, and balanced the cash register at the end of each shift.
Crew Member
Staff 86
09.2024 - 01.2025
- Hospitality in various Football Clubs & Hotels: Managed VIP guest experiences, ensuring personalized services and satisfaction.
- Event Coordination: Organized and executed match-day hospitality events, including VIP lounges and corporate hospitality packages.
- Customer Service Excellence: Delivered exceptional service to high-profile clients, maintaining a 95% satisfaction rate.
- Cashier Operations: Handled cash transactions efficiently and accurately at the kiosk, maintaining a balanced register and providing excellent customer service.
- Front Desk Operations: Managed front desk operations, including check-ins, check-outs, and guest inquiries.
- Guest Satisfaction: Achieved a 90% guest satisfaction rate through personalized service and attention to detail.
Education
Master's - Business Administration
University of Chester
UK01.2025
Bachelor of Commerce - General
SRM Institute of Science and Technology
Chennai, India01.2022
Higher Secondary Certificate -
Chettinad Vidhyashram
Chennai, India01.2019
Secondary School Leaving Certificate -
Gurukshetra Public School
Chennai, India01.2017
Skills
- Performance management
- Employee record management
- People management
- Positive attitude
- Fast learner and keen listener
- Good communication
- MS Office (basics)
- Teamwork
- Time management
- Problem solving
Other Courses
- Diploma in Fashion Designing
- Campus Ambassador Human Resource Internship
- Campus Ambassador In Marketing Internship
- Digital Marketing Course
- Human Resource Analytics
Languages
Tamil
First Language
English
Proficient (C2)
C2
Hindi
Proficient (C2)
C2
Timeline
Crew Member
Telford Warehouse
10.2024 - 10.2024
Crew Member
Staff 86
09.2024 - 01.2025
Administrator
Saipem
05.2023 - 07.2023
HR Intern
DataTerrain
09.2022 - 01.2023
Master's - Business Administration
University of Chester
Bachelor of Commerce - General
SRM Institute of Science and Technology
Higher Secondary Certificate -
Chettinad Vidhyashram
Secondary School Leaving Certificate -
Gurukshetra Public School
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