Sneha Arya
Post office Chanfi Alchauna Bhimtal Nainital Uttarakhand
Summary
Open and positive communicator with calm and level-headed approach to managing routine needs and meeting special challenges.
Responsible retail professional with excellent sales, service, and interpersonal skills. Committed to making every customer feel welcome and assisting with any need. Advanced knowledge of fashion trends and popular looks.
Overview
2
2
years of post-secondary education
2
2
years of professional experience
Work History
retail sales manager
1 year job in Shopper stop as personal shopper
05.2026 - Current
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Facilitated high volumes of cash, credit, and gift card transactions, verifying cash drawer balance at end of each shift.
- Managed day-to-day staffing and handled scheduling for all store employees.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
Team leader
1 Year experience in reliance centro
Gurgaon
03.2024 - 04.2025
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Managed loyalty programs, signing up new members and explaining benefits to enhance customer retention.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Assisted in recruitment to build team of top performers.
Education
BBA - Persuing BBA in Retail From Graphic Era University
10th And 12th Passed From C.B.S.E Board
Bhimtal Nainital Uttarakhand 08.2023 - 12.2025
Skills
- Customer service
- Visual merchandising
- Sales strategies
- Inventory management
- Team collaboration
- Loyalty programs
- Effective communication
Languages
Hindi,
First Language
English
Intermediate (B1)
B1
Timeline
retail sales manager
1 year job in Shopper stop as personal shopper
05.2026 - Current
Team leader
1 Year experience in reliance centro
03.2024 - 04.2025
BBA - Persuing BBA in Retail From Graphic Era University
10th And 12th Passed From C.B.S.E Board
08.2023 - 12.2025