Travelling
Sneha Ashok Pawar
Junior Waiter
Kolhapur
Summary
To grow in the hospitality industry which will allow me to draw upon my Customer Service skills, contributing for the success of the organization by being a resourceful, innovative and driven with emotional intelligence person.
Overview
4
4
Languages
9
9
years of professional experience
Work History
Cross Training Jnr Asst F&B
coral Princess
01.2024 - 01.2025
- Food cost
- Meal count & Bar count
- Room service credits report
- Catering transfers
- Food and Bar invoices
- Breakage logs
- Turnaround loading
- Confiscated Alcohol and alcohol collection
Restaurant Hostess Specialty Dining
Princess Cruises
01.2022 - 2024
- Post guest charges
- Guest engagement
- Inter departmental communication
- Guest bookings and confirmations
- Top seller of beverages and Specialty dining
Executive assistant manager
Purosil Performance Hose LLP
01.2020 - 01.2022
- Monthly reports
- Billing
- Travel arrangements
- Staff activities
Restaurant Hostess
Sayaji Hotel Kolhapur - 3 stars Hotel
01.2017 - 01.2019
- Guest feedback
- Accounting
- Welcoming Guest
- Table Assignment
- Payment Handling
Customer services and Housekeeping
Citrus Kolhapur - 3 stars Hotel
01.2016 - 01.2017
- Twice awarded Guest Services Champion
- Awarded Best Smiling Employee of the Month.
- Cleaning guest rooms up to company standards
- Guest Interactions
Restaurant and Bar Hostess
UK 27 The Fern Belagavi - 5 stars Hotel
01.2019 - 01.2020
- Guest accounting
- Invoicing
- Event planner
- Marketing
Education
S.S.C -
Shivshakti Vidyalaya Highschool
01-2013
H.S.C - undefined
Kamala college
01-2015
H.M.C.T. -
Mumbai Kohinoor Institute of Hotel Management And Catering S
01-2017
Skills
Microsoft office with enhanced knowledge in Word and Excel in "Computers"
MS-CIT Course in "Computers"
Edit Photography Course in "Computer"
Computer Application in "Computer"
Expertise
- Guest services / Front Desk
- Food and Beverage
- Excellent communication skills focusing in dealing with escalations resolution.
- Problem solving and quick decision-making ability.
- Strong engagement skills supported by emotional intelligence.
- Self-Motivated and able to grasp changes quickly.
Interests
Dancing
Interacting with people
Timeline
Cross Training Jnr Asst F&B
coral Princess
01.2024 - 01.2025
Restaurant Hostess Specialty Dining
Princess Cruises
01.2022 - 2024
Executive assistant manager
Purosil Performance Hose LLP
01.2020 - 01.2022
Restaurant and Bar Hostess
UK 27 The Fern Belagavi - 5 stars Hotel
01.2019 - 01.2020
Restaurant Hostess
Sayaji Hotel Kolhapur - 3 stars Hotel
01.2017 - 01.2019
Customer services and Housekeeping
Citrus Kolhapur - 3 stars Hotel
01.2016 - 01.2017
H.S.C - undefined
Kamala college
S.S.C -
Shivshakti Vidyalaya Highschool
H.M.C.T. -
Mumbai Kohinoor Institute of Hotel Management And Catering S