SNEHA BHARDWAJ
Gurugram
Summary
Dynamic leader with over 18 years of experience in Learning & Development, Leadership Development, and Business Transformation across global, high-growth environments. Expertise in creating learning strategies that drive innovation and align with business objectives, managing large-scale learning programs, and being a trusted advisor to senior leadership. Skilled in overseeing cross-functional teams and collaborating with multiple stakeholders to ensure program success. Proven ability to deliver results on time, within scope and budget, and drive organizational development.
Overview
19
19
years of professional experience
Work History
Head - Learning, Talent & Culture
InterContinental Hotel Group India
Gurugram
06.2021 - Current
- Leading long-range strategic planning in order to anticipate the innovation of change initiatives that promote people productivity, organizational efficiency, and cost effectiveness
- Lead learning efforts for large-scale business transformation programs, creating strategies that are aligned with both business and talent goals, fostering innovation and development.
- Program managed multiple learning and development initiatives across the portfolio, ensuring alignment with organizational objectives, timely delivery, and high stakeholder satisfaction.
- Primary point of contact for internal and external stakeholders, overseeing scope, budget, risks, and overall program effectiveness.
- Supervised a team of learning professionals, ensuring the effective delivery of learning programs and managing performance metrics to monitor ongoing success.
- Engaged in contract negotiations for learning initiatives, securing optimal terms that align with the organization's strategy and budget.
- Acting as general counsel advising business managers on legal and employment issues for clients
- Negotiating and administering collective bargaining agreements; providing administrative guidance for the grievance process and disciplinary actions.
- Formulating career development plans and promoting inclusion in the workplace and reinforcing position as an equal opportunity employer
- Ensuring hiring, onboarding and management procedures are effective for diverse groups
- Spearheading all facets of Organizational Development (employee relations, legal, benefits, policies and procedures, HRIS, change management, budgeting, staff development, compensation/executive compensation, succession planning, talent acquisition and talent development)
- Playing role of strategic advisor on human capital needs in areas such as talent management, employee relations, compensation, career & leadership development and determining appropriate solutions
- Emerging sustainable workplace capabilities and a motivational culture to encourage productivity and deliver desired outcomes
- Building a Learning & Development (L&D) framework to drive performance, capability and created a talent pipeline in the organization
- Partnering with multiple human resources functions to drive effective HR services with an optimal balance among cost, efficiency and service delivery
- Supporting the HR Shared Services Leader with prioritization of system and process change requirements within the HR Shared Services Team to ensure improvement targets are met
HRBP - Global Service Center
InterContinental Hotel Group India
Gurugram
09.2016 - 06.2021
- Partnered with Centers of Excellence (CoEs) on implementing & optimizing the programs and processes, such as performance and development cycle, management excellence communities, employee movement, employee engagement program ad-hoc projects
- Serve as a trusted advisor to the APAC leader and multiple Vice Presidents, supporting critical growth markets
- Develop thorough training strategy and plans utilizing effective instructional design methods in consultation with clients based on their requirements and detailed needs analysis to ensure smooth development and deploy of training projects
- Played a pivotal role in driving organizational structure & expansion, and designing competency framework for various career tracks/roles in the organization
- Collaborate with cross-functional teams, including enterprise GTM and technical development centers, to drive organizational and people-related strategies
- Provide thought leadership and proactive solutions on organizational design, talent development, and employee engagement
- Spearhead the Lean in-circle for India office and headed the multiple circles, building on the D&I agenda - the initiative is to help to support & develop women employees
- Supported the diversity objective - hiring of specially abled employees, maintaining healthy gender diversity ratio and led the D&I agenda for the organization
- Launched Welcome Back Initiative Program for returning mothers to ensure their return to work is smoother and provided support to help them settle in the organization with ease
- Had been a part of the pilot batch of Inclusion Committee - worked with members across geographies to drive the inclusion agenda across the organization
- Recognized and awarded by the senior management for enabling and stabilizing change, innovative approach and meeting the hiring mandates across different levels
- External Awards for 'Best Team in Learning' & 'Best Leadership Program', also been panel member for external
- Assisted the talent agenda and collaborated with business leaders to build a talent pool and a strong succession pipeline - being prepared for the future challenges
- Conferred by the CHRO for the support extended to the management during the pandemic, contributing towards smooth operations
- Played role of Training and Development Lead and built on the learning initiatives, leadership development with the help of psychometric analysis and Assessment centers
Assistant Manager - HR
InterContinental Hotel Group India
Gurugram
06.2015 - 09.2016
Team Leader
InterContinental Hotel Group India
Gurugram
01.2009 - 05.2015
HR Executive
IHG IT Services Pvt. Ltd.
Delhi
04.2007 - 03.2008
HR Consultant
NaukriGuru
New Delhi
12.2005 - 04.2007
Education
Executive Diploma - Talent Management
XLRI
Jamshedpur01.2018
Post Graduate Diploma - Human Resource
All India Management
Delhi01.2006
Masters - Commerce
Delhi University
Delhi01.2004
B.Com. (H) -
Delhi University
Delhi01.2003
Skills
- Learning Strategy & Program Management
- Stakeholder Management & Engagement
- Large-Scale Learning Programs & Transformation
- Talent & Leadership Development
- Budgeting, Risk Management & Escalation
- Cross-Functional Team Leadership
- Diversity & Inclusion Programs
- Succession Planning & Organizational Development
Timeline
Head - Learning, Talent & Culture
InterContinental Hotel Group India
06.2021 - Current
HRBP - Global Service Center
InterContinental Hotel Group India
09.2016 - 06.2021
Assistant Manager - HR
InterContinental Hotel Group India
06.2015 - 09.2016
Team Leader
InterContinental Hotel Group India
01.2009 - 05.2015
HR Executive
IHG IT Services Pvt. Ltd.
04.2007 - 03.2008
HR Consultant
NaukriGuru
12.2005 - 04.2007
Executive Diploma - Talent Management
XLRI
Post Graduate Diploma - Human Resource
All India Management
Masters - Commerce
Delhi University
B.Com. (H) -
Delhi University
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