Sneha Charkha
Pune
Summary
Detail-orientated Certified Scrum Master with proven track record of successfully leading teams in developing high-quality software solutions on time and within budget. Skilled in Agile methodologies, stakeholder management and sprint planning. Highly organized in managing complex projects with multiple deadlines.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Scrum Master
CitiusTech Healthcare IT Pvt Ltd
05.2023 - Current
- Improved team efficiency by implementing Agile and Scrum methodologies for project management.
- Conducted daily stand-up meetings, sprint planning sessions, and sprint reviews, ensuring effective communication among team members.
- Worked closely and listened to team members' feedback to identify issues and resolve conflicts.
- Resolved conflicts and facilitated open communication among team members, promoting a healthy work environment.
- Boosted customer satisfaction scores by providing regular updates on product enhancements resulting from feedback provided during sprint review meetings.
- Communicated project updates to stakeholders at all levels.
- Facilitated Scrum framework – sprint planning, backlog grooming, daily scrums, sprint reviews, and sprint retrospectives.
- Collaborated with Product Owners to refine requirements and ensure alignment with business goals
Scrum Master and Lead QA Analyst
CitiusTech Healthcare IT Pvt Ltd
09.2022 - 05.2023
- Facilitated daily stand-ups, sprint planning, retrospectives, and sprint reviews, aligning QA processes with agile frameworks
- Led QA teams in the design and execution of comprehensive test plans, test cases for various modules in 3M application
- Coordinated with development teams to identify, report, and track defects to resolution
- Worked in Agile environment methodology and performing integration and end to end testing on various modules at the same time
- Accountable for Database testing by validating UI field and checking correct value populated on UI
- Performed Impact Analysis for all the releases
- Analyzed Product backlog and created product backlog items
Senior QA Analyst
CitiusTech Healthcare Technology Private
12.2021 - 09.2022
- Worked closely with developers to reproduce and troubleshoot complex bugs, facilitating timely fixes and enhanced product quality.
- Managed defect tracking system effectively, maintaining clear communication channels with stakeholders regarding bug status and resolution timelines.
- Enhanced software quality by implementing comprehensive test plans and executing test cases.
- Performed end-to-end testing on web applications, ensuring an exceptional user experience across various platforms and devices.
- Developed a strong understanding of product requirements through close collaboration with business analysts, contributing valuable input during requirement gathering phases.
- Proactively tracked industry trends and emerging technologies, maintaining a competitive edge in the rapidly evolving QA landscape.
- Played a key role in successful software deployments through diligent validation of release candidates against established acceptance criteria.
- Championed the adoption of Agile methodologies within the QA department, promoting flexibility in response to evolving project needs.
- Administered 5 internal quality audits and assessed results to inform corrective action measures.
Test Analyst
Radamatic Solutions Pvt Ltd
02.2021 - 11.2021
- Conducted comprehensive testing - manual tests, to ensure software quality ·
- Test Case creation and execution using DevOps ·
- Smoke testing and regression testing after each build is given ·
- Database testing · Coordinated with development teams to identify, report, and track defects to resolution.
- Boosted team efficiency through effective knowledge sharing sessions and mentoring junior testers.
- Increased overall test coverage, prioritizing high-risk functionalities for thorough examination.
- Checked configuration files and logs to uncover root causes of problems.
- Optimized test cases to maximize success of manual software testing.
- Identified bugs and issues within system and applied troubleshooting techniques for mitigation purposes.
- Identified critical defects, conducting root cause analysis and collaborating with development team for timely resolutions.
House Mother
Career Break
07.2016 - 02.2021
- An extended period of maternity leave to bring up son during which honed the valuable skills like multitasking, decision-making and resolving conflict
- Leveraged top-notch organizational skills to manage both household tasks and child care, cultivating leadership and problem-solving skills from prior role to manage various challenges during break and still continuously doing so in the fast-paced environment
- Completed Data science certification from SimpliLearn during this time
Test Analyst
TSYS
05.2016 - 07.2016
- Fixed tests ·
- Written tests using C# with MSTEST for requirements
- Created and executed manual test using TFS.
- Increased overall test coverage, prioritizing high-risk functionalities for thorough examination.
- Created successful test scripts to manage automated feature testing,
- Participated in available trainings to improve software knowledge.
Senior QA Engineer
CITIUS IT Solutions Pvt Ltd
10.2011 - 09.2015
- Ensured high-quality user experiences by evaluating usability, compatibility, accessibility, and performance across multiple platforms and devices.
- Collaborated closely with developers to identify, reproduce, and resolve software bugs.
- Supported successful product launches by coordinating end-to-end testing efforts from planning through execution phases.
- Developed custom test scripts to validate complex functionality requirements accurately, reducing manual effort significantly.
- Implemented end to end build deployment and test execution automation on continuous integration environment (CI) with Team City and Selenium Robot Framework
- Documented any problems, and worked with project team to resolve problems identified during tests
- Operated under Agile and Scrum frameworks to complete releases and well-organized sprints.
- Developed and executed automation test scripts with Robot framework with selenium.
- Mentored junior QA engineers, fostering a culture of continuous learning and professional growth.
Education
B.E - Electrical Engineering
Sardar Patel College of Engineering
Mumbai05.2011
Skills
- Project Management
- Sprint Planning
- Empathy and Emotional Intelligence
- Scrum Methodology
- Relationship Building
- Excellent Communication
- Adaptability and Flexibility
Certification
- Certified ScrumMaster® (CSM®) Issued By Scrum Alliance, Inc
- Data science program certification with SimpliLearn
Accomplishments
- Recognized with RnR for excellence in agile leadership for excellent communication, product and functional knowledge (2024)
- Extra mile award for client 3M
- Awarded as Best Tester for client NaviNet in Citius IT Solutions Pvt Ltd
Languages
English
Upper intermediate (B2)
Hindi
Upper intermediate (B2)
Additional Information
During my career break for maternity leave, I further developed my problem-solving and organizational skills, managing various responsibilities and tasks.
https://www.linkedin.com/in/snehascharkha/
Timeline
Scrum Master
CitiusTech Healthcare IT Pvt Ltd
05.2023 - Current
Scrum Master and Lead QA Analyst
CitiusTech Healthcare IT Pvt Ltd
09.2022 - 05.2023
Senior QA Analyst
CitiusTech Healthcare Technology Private
12.2021 - 09.2022
Test Analyst
Radamatic Solutions Pvt Ltd
02.2021 - 11.2021
House Mother
Career Break
07.2016 - 02.2021
Test Analyst
TSYS
05.2016 - 07.2016
Senior QA Engineer
CITIUS IT Solutions Pvt Ltd
10.2011 - 09.2015
B.E - Electrical Engineering
Sardar Patel College of Engineering
- Certified ScrumMaster® (CSM®) Issued By Scrum Alliance, Inc
- Data science program certification with SimpliLearn
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