Sneha Das
Bangalore
Overview
2026
2026
years of professional experience
Work History
Sales Account Manager
Primenumbers Technologies Pvt Ltd
04.2021 - Current
- Exceeded team’s annual goal of keeping client response rates above agreed SLAs (97%).
- Coordinated with the Sales and Product Departments in providing report analysis of trends in customer behavior and user experience every three months.
- CRM tools tracking and reporting sales operations activities.
- Oversaw the implementation of new email marketing delivered ahead of schedule.
- Key achievement: Introduced changes to the client on-boarding process that increased the client satisfaction score by 8%.
- Increased customer retention by 25% across my client list.
- Designed and conducted training sessions for customers (individual and teams), receiving 98% positive feedback.
- Contributed to cross-department strategy building.
- Relate with customers to understand what their specific needs are, so as to enable the company meet those needs
- Update and inform the production team and management about what clients expect, to enable the company meet up with its goal of providing top level customer satisfaction
- Strictly comply with the procedures and systems already outlined in standard operating manual of the company
- Provide required support for company’s operations as a very important team player
- Help identify prospective clients and link up with them on behalf of the company by developing and maintaining good relationship with them towards achieving the company’s business goals
- Keep track of company’s sales and alert the concerned departments if sales volume decline below normal
- Intimate prospective and existing clients about the company’s products, soliciting for their patronage
- Organize and present community-based education and seminars to promote the company’s image to clients
- Execute pricing strategies, competitor analyses, and market assessments on behalf of the company
- Assess the company’s targets, opportunities, strengths and weaknesses and draw workable conclusions from such, towards re-positioning the company to confront and overcome new business challenges
Assistant Sales Manager
Oravel Stays Pvt Ltd
05.2019 - 02.2020
- The company has a chain of hotels, providing end to end solution for corporates including hotel stays, event management, holiday packages, long stay solutions, co working spaces etc.
- I am working in Corporate sales- Micro market team. My responsibilities include lead generation through callings, mails, walk-ins and potential database generation. Post Lead Generation my KRA is to meet prospect clients, services presentation, On boarding new corporate clients, maintaining relationship, manage end to end requirements of a client and providing best services.
- Majorly account management include problem solving, invoicing, credit period monitoring, collection of credit amounts and maintain a healthy corporate relationship.
- Key people to be met in a corporate are Administrative team, travel booking team, HR team and Decision Makers.
- Meeting monthly sales target, and developing new accounts are key responsibilities
Business Development Manager
Innova Amtech LLP
09.2017 - 04.2019
- The company is a 10 year old Solution System Integrator for IT Infrastructure Hardware and consulting.
- I am responsible to manage existing key accounts in South including Bangalore, Hyderabad and Kerala.
- Developing new business through Cold-calling, Networking etc. Understanding customers specific business needs and applying product knowledge to meet those needs.
- Major role is to meet end-clients/architects/PMCs, constantly engaging with clients. And handle as well problem solving.
- Be the first face and a key point of contact for the client.
- Accountable for all product presentations and proposals to the client, product demonstrations.
- Meet Sales Targets on monthly, quarterly and annual basis.
Business Development Executive
eDominer
01.2017 - 09.2017
- I was responsible for complete sales cycle including Market research, lead generation, account management, customer facing, closure etc. for the Redgate division (eDominer being the sole distributor and partner to Redgate U.K.). Key Account management including companies like Emerson, Ganit Softtech, Euromonitor, Zenoti etc.. Have also done Word press for company websites and social media marketing for other divisions for a while.
Sales Operations Executive
Plantronics India Pvt Ltd
- Responsibilities including Sales Data Analysis, maintaining sales data, preparing and distributing reports, keeping minutes of meeting, creating and maintaining study documents, coordinating sales operations, coordination with sales team, helping with hiring and talent acquisition, administrative work etc.
Education
M.Tech - food science and technology
Centre for Food Science and Technology, Sambalpur University
OdishaB.Tech - biotechnology
Dr. M.G.R. Educational and Research Institute
Chennai01.2013
ISC -
St. Joseph’s Convent Higher Secondary School
01.2009
ICSE -
St. Joseph’s Convent Higher Secondary School
01.2007
Skills
- Proficient in MS Office, operating systems: Windows 07/98/NT/XP, Mac OS X, proven ability to use computers for WordPress
- Excellent verbal and communication skills, good analytical and reasoning skills, integrity, team member, leadership, adaptability
Languages
English, Hindi, Oriya, Bengali
Hobbies and Interests
Painting, Reading, Travelling, Cooking, Movies
Training
- Training in JUSCO (Jamshedpur Utility and Services Cooperation) Water Works On water treatment.
- Organizer bio zone 2011
- Participation in Bio zone 2010.
- Organizer NEN E-Week 2012
INDUSTRY EXPERIENCE
- Information and Technology Industry (Hardware, Software and Consulting) for 5 Years
- Hospitality and Travel for 6 months
LEADERSHIP AND ORGANISATIONAL SKILLS
- Experience of hosting and participating in different events.
- Headed different groups/departments during schooling.
- Able to record minutes of meetings and correct spelling and grammar
- Thorough understanding to complete forms in keeping with company procedures
- Exceptional verbal and written communication skills
- Dedicated and careful- High level of correctness and strong attention to detail
- Leadership quality to work efficiently in teamwork.
Timeline
Sales Account Manager
Primenumbers Technologies Pvt Ltd
04.2021 - Current
Assistant Sales Manager
Oravel Stays Pvt Ltd
05.2019 - 02.2020
Business Development Manager
Innova Amtech LLP
09.2017 - 04.2019
Business Development Executive
eDominer
01.2017 - 09.2017
Sales Operations Executive
Plantronics India Pvt Ltd
M.Tech - food science and technology
Centre for Food Science and Technology, Sambalpur University
B.Tech - biotechnology
Dr. M.G.R. Educational and Research Institute
ISC -
St. Joseph’s Convent Higher Secondary School
ICSE -
St. Joseph’s Convent Higher Secondary School