SNEHA DASGUPTA

Work History

Deloitte

10.2022 - Current

Lead Account Manager on energy accounts, working closely with Senior account and business leaders
Develop go-to-market strategies and identifying solutions to account priorities, pain points or to develop client relationship
Led successful client visits in collaboration with functional leaders to define the agenda, identifying relevant Deloitte capabilities and platforms for presentation, providing networking opportunities to the account teams and client leaders
As a Team leader, oversee and guide a group of six account managers supporting foundational accounts, on account management delivery and leadership conversations
Coaching a team of four AMs – mentoring, capacity management, performance management, providing opportunities for learning and growth
Pillar lead for Innovation – enabling team to brainstorm on solutions to business challenges, identifying platforms to share best practices, enabling cross-account implementation

EY GDS

02.2015 - 09.2022

Development, management and execution of Go-to-market activities for key client accounts in Nordics, Africa and Ireland
Assist Sector Leaders and region stakeholders in driving revenues across all services through account management, revenue planning and forecasting, pipeline management and client relationship management
Partner with multiple internal stakeholders to understand their business challenges and leverage the relevant data sets to conceptualize dashboards on Power BI and generate meaningful insights and actionable recommendations
Led a team of twelve associates, responsible for ensuring seamless and high quality service delivery, volume management, leveraged business metrics to capture team performance, build team efficiency, Performance management, handle escalations and provide constructive feedback
Identify areas of enhancement and improvement of the various processes to improve user experience and drive efficiency
Coordinate with cross-functional teams to deliver best-in class solutions to the client as necessary
Identify opportunities for Business development through intelligence tracking on research tools like Merger Markets, Sales Navigator and Factiva; building project credentials; prepare client newsletters
International experience: Worked in Sweden for two weeks as part of a Business relationship enhancement project

KPMG Global

04.2012 - 02.2015

Led account support on key consumer product clients in Netherlands market
Set up the India Markets portfolio and connected with account teams and regional leaders to understand business priorities and challenges to effectively design the support services
Worked closely with Global Partners and Directors to support them in tracking business opportunities, identifying green fields and planning account growth
Managed offshore operations for firm's Global Proposals for the High Value Pursuits
Generated key insights through revenue analysis on historical and future trends
Conceptualized leadership reports and account pitch packs based on business requirements
Assisted leadership team with regular Industry updates, competitive analysis as well as communicating potential issues and risks through Newsletters

Naukri.com (Infoedge India Ltd.)

07.2010 - 04.2012

Responsible for key account management including selling corporate accounts to HR professionals in Middle East
Created database of clients through enhanced outbound calls and lead generation
Identified recruiters in the middle east, understood their hiring requirements
Marketing and selling online recruitment products like Banners, Job Posting, Candidate database
New Business Development and achieving sales targets
Maintaining existing client relationships through ongoing interaction and effective after sale assistance
Acquiring regular feedback on market conditions, competition and other factors influencing sales