Sneha Deshmukh
Test Lead | Documentation Specialist
Vadodara
Summary
Accomplished Technical Test Lead & a Technical Writer with a proven track record at Civica, adept in application testing and enhancing user experience through effective technical writing. As a passionate and detail-oriented technical writer, I specialize in creating clear, concise, and user-friendly documentation for complex technical subjects. Skilled in developing test strategies and fostering seamless cross-functional team collaboration. Demonstrates exceptional written communication and a keen ability to simplify complex concepts, significantly improving product functionality and documentation quality.
Overview
16
16
years of professional experience
5
5
years of post-secondary education
2
2
Certifications
Work History
Test Lead| Technical Writer
Civica
10.2021 - Current
- Developed custom test scripts for complex scenarios, resulting in more accurate test results and higher confidence in product functionality.
- Collaborated with cross-functional teams to ensure seamless integration of newly developed features.
- Performed comprehensive regression testing on software updates, ensuring seamless integration with existing systems and minimal disruption to end users.
- Enhanced user experience by simplifying complex technical concepts into easy-to-understand documentation and flows using Miro.
- Written technical documentation including overview, how-to guide, user guide, Application Programming Interface (API) reference.
- Coordinated with subject matter experts to ensure the accuracy of technical content in documentation projects.
- Carefully documented technical workflows in private wiki for education of newly hired employees.
- Implemented feedback from end-users to continuously improve the quality and effectiveness of documentation materials.
- Collaborated with cross-functional teams to develop content that aligns with product roadmaps and marketing strategies
- Automate scripts using python and Playwright.
Maternity Leave
Freelancer| Content Writer
12.2018 - 09.2021
- Momspresso encouraged interaction between writers and readers through comments, likes, and sharing, allowing you to potentially build a community around your stories. Using Momspresso as a platform , I wrote content like short stories, Poems on given topic.
- Won Best Story Teller and Best Poem multiple times on Momspresso Platform.
- Skilled at working independently and collaboratively in a team environment.
Senior Software Test Engineer
Fiserv
08.2015 - 09.2016
- Involved in Test planning which included identifying test strategy, estimation, entry and exit criteria, identifying risk, assumptions and dependencies.
- Reviewed requirements, specifications and technical design documents to provide timely and meaningful feedback.
- Completed in-depth end to end functional and regression testing on Windows, Android and iOS mobile devices.
- Identified and created accurate and successful test scripts to support automated testing of products and features.
- Collaborated with developers and product owners to stay current on product features and intended functionality.
- Tracked, prioritized and organized defects in JIRA, while working with development team to facilitate timely corrections.
Software Test Engineer
Tech Mahindra
09.2008 - 03.2013
- Lead C&B (Compensation and Benefits) module, VISA Management System and EASY (one time login) System.
- Identified critical test scenarios and authored and maintained well-organized, efficient and successful manual test cases for entire team.
- Prepared daily and weekly status reports to keep all the stakeholders updated.
- Tested functional and compatibility of new programs or updates in addition to existing applications.
- Monitored resolution of bugs, tested fixes and helped developers tackle ongoing problems by providing QA perspective.
Education
B.E. - Information Technology
SSGMCE
Shegaon 07.2004 - 06.2008
HSC - ICSE Board
St. John's School
Varanasi 03.2003 - 04.2004
Skills
Test strategies and coverages
Application testing
Test plan creation
Written Communication
DITA XML
User Guide
Client Demos
User Acceptance Testing
User Story Creation
Technical Writing
Swagger
Certification
ISTQB
Timeline
Test Lead| Technical Writer
Civica
10.2021 - Current
Maternity Leave
Freelancer| Content Writer
12.2018 - 09.2021
Senior Software Test Engineer
Fiserv
08.2015 - 09.2016
ISTQB
08-2010
CCNA
07-2009
Software Test Engineer
Tech Mahindra
09.2008 - 03.2013
B.E. - Information Technology
SSGMCE
07.2004 - 06.2008
HSC - ICSE Board
St. John's School
03.2003 - 04.2004
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