Sneha Ganesh
Chennai
Summary
Detail-oriented Finance and Payment Processing professional with 3.8 years of experience in Accounts Payable, payment processing, vendor management, and client support. Experienced in handling invoice discrepancies, payment investigations, reconciliations, and ensuring compliance with company policies. Skilled in SAP, Oracle, Microsoft Excel, and stakeholder management. Strong analytical, problem-solving, and communication skills with a proven ability to deliver accurate and timely financial operations.
Overview
1
1
Certification
4
4
years of professional experience
Work History
Payment Coordinator
ICON PLC
Chennai
06.2025 - 05.2026
- Processed and validated domestic and international payment requests, ensuring accuracy, compliance with company policies, and adherence to service level agreements (SLAs).
- Investigated payment exceptions, transaction failures, and customer queries by performing root cause analysis and coordinating with internal teams to achieve timely resolution.
- Reviewed payment instructions, supporting documents, and financial records to identify discrepancies and ensure accurate payment execution.
- Collaborated with clients, vendors, banking partners, and cross-functional teams to resolve payment-related issues while maintaining high service quality.
- Maintained accurate payment records, prepared operational reports, and ensured proper documentation in accordance with audit and compliance requirements.
- Utilized SAP, Oracle, and Microsoft Office applications, particularly Excel, to process payments, reconcile transactions, monitor payment status, and generate reports.
- Hands on experience in outlook word teams other companies applications.
Financial associate
RRDonnelly
Chennai
01.2022 - 06.2025
- Supported Financial Management Services division and facilitated day to day operations that involved in and Transition Services
- Worked on Plan Setup process on a daily basis
- It is setting up of Client records on to the Record Keeping system
- Model Setup - Worked for the portfolio creation for clients
- Address Change Whenever the Client change their address, we receive request to change it on the Record keeping system, we update Adoption agreement and Summary plan description document with the new address information
- Maintained attendance records for the new folks
Education
B.com - Accounting And Finance
A.M Jain College
01-2022
HSLC - Accounting And Finance
Kerala Vidyalaya Higher.Sec. School
01-2019
SSLC -
Chennai Girls Higher Sec. School
01-2017
Skills
- Leadership
- Communication
- Client relationship management
- Problem-solving
- Payment processing
Certification
- Typewriting - English
- PRATHMIC and MADHYAMA examination in first class (Hindi)
- Classical dancer (kuchipudi)
- Certified in Beautician course
Awards
- Awarded with Special award for Quality.
- Star performer of the month.
- Got an I client award (Cash Prize) from Onshore.
- Won 2nd prize on IPL which is Idea Premier League.
Timeline
Payment Coordinator
ICON PLC
06.2025 - 05.2026
Financial associate
RRDonnelly
01.2022 - 06.2025
B.com - Accounting And Finance
A.M Jain College
HSLC - Accounting And Finance
Kerala Vidyalaya Higher.Sec. School
SSLC -
Chennai Girls Higher Sec. School