Sneha J J
Bangalore
Summary
To work in an environment which encourages me to succeed and grow professionally where I can utilize and prove my skills and knowledge by accepting the challenges
Overview
4
4
years of professional experience
Work History
Trust and safety New Associate
Accenture Private Solutions
11.2021 - Current
- Worked on ALR (Account Level Review) Appeals, BM compromise process and currently working in SSD queue using SRT tool.
- Responsible for processing and investigating terms of service, fraudulent and spam related violations at a global scale.
- Report and reconciliation of disputes as well as minimizing risk and loss in the ads. I am directly responsible for making the internet safer, protecting free speech and defending social media brands.
- Worked on Researching and resolving all issues related to spam, account takeover and terms of service violations.
- Effectively identifying the problems and violations in the ads and disabling the account immediately.
- Analyzing in identity theft and misuse reports, identifying the trends in ads that need to be addressed and communicate findings to the appropriate solution.
- Reviewed 200 to 300 ads on daily basis and Suggesting innovative ideas for the better development of tool. Maintained and promoted a positive attitude while meeting productivity goals.
- Nature of work: Content Management
Education
BCOM -
Maharani’s Arts, Commerce and Management College for Women
Bangalore01.2021
PUC - undefined
SJR PU College for Women
Bangalore01.2018
SSLC - undefined
BBMP Girls High School
Bangalore01.2016
Skills
Strong attention to detail
Analytical thinking and problem solving
Strong communication and organization skills
Service Quality
Well versed in MS Word and MS Excel
Professional Achievements
Recognised as Core Value Champion Award for being Consistent on Quality
Disclaimer
I hereby declare that the above information is true to the best of my knowledge. Sincerely, Sneha J J
Timeline
Trust and safety New Associate
Accenture Private Solutions
11.2021 - Current
PUC - undefined
SJR PU College for Women
SSLC - undefined
BBMP Girls High School
BCOM -
Maharani’s Arts, Commerce and Management College for Women