PROFILE SUMMARY
Offering 8+Years of total experience in IT Industry as in handling sector operational activities,Project Co-ordination, Business analysis and client service manager.
Experienced in Managing Resource, Forecasting and invoicing of 100+ resources. Prior working experience with clients like John Deere, Siemens, Eaton, Pfizer, Barclays, BASF, Traveler’s, Arthur J Gallagher (UK & USA). Experience in recruiting and hiring processes which includes sourcing, interviewing, reference checking, tracking, salary negotiations and closing offers.
Demand Management:
Demand creation
Demand Fulfillment and skill mapping.
Chasing service line SPOC and recruitment team for coverage of open requirements.
Offer initiation and offer tracking for joiners.
Resource Management:
Onboarding & Offboarding process of account select associates.
Client ID creation and asset collection.
Rate negotiation with clients for new hires.
Cost margin calculation for associates.
Contract management:
PO & Rate validation in Purchase order.
SOW renewal and closure.
Others:
Timesheet tracking, management & approval for resources that are allocated to the
specific project code.
COR updates in Finance tool.
Invoicing of associates every month.
Chasing clients for on-time payment.
Updating Forecast for accounts.
Account connect for Employees.
Revenue leakage calculation.
Governance Report.
Resource Management.
Contract Management.
Demand management.
Billing and Invoicing.
Time and expense management of the project.
Capacity planning.
Process tracking and daily team coordination activities.· Reviews and audits.
Produce weekly and monthly project status reports. Background check of resources.
Client & Internal coordination
undefinedApplauded with “Rising star” in Q3 2021 & Q2 2022.
“Outstanding contribution in Delivery” in Q1 2022.
“CLAP” appreciation received for performance.
Desktop Power BI
PMP Certification course from Udemy
Desktop Power BI
Exposure of Digital marketing Concepts and certified in Google Analytics.