Work Preference
Overview
ABOUT ME
Work History
Education
Skills
Websites
LANGUAGE
Timeline
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SNEHA KUMARI
Open To Work

SNEHA KUMARI

EGIS INDIA ENGINEERING CONSULTING PVT LTD
Gurugram

Work Preference

Job Search Status

Open to work

Desired Job Title

Customer Service ManagerExecutive AssistantAdministrative Manager

Work Type

Full Time

Location Preference

On-Site

Location:

Gurugram, IndiaDUBAI

Open to relocation:

Yes

Important To Me

Work-life balanceCompany CulturePersonal development programsWork from home optionHealthcare benefitsCareer advancementFlexible work hours

Overview

I possess strong interpersonal competencies, including patience, outstanding communication abilities, proficient problem-solving capabilities, and a commitment to exceptional customer service. I am skilled at managing multiple responsibilities simultaneously and thrive in high-energy, evolving professional settings.

I have accumulated 11 years of professional expertise in the hospitality and administrative sectors, with my current role as an Executive Assistant. My career journey has taken me across diverse locations, notably in Dubai within the Middle East region

02+
Languages
11+
years of professional experience

Work History

11.2025 - Current11 Months
Executive Assistant to CEO
EGIS INDIA ENGINEERING CONSULTING PVT LTD
  • Providing high-level administrative, strategic, and operational support, enabling the CEO to focus on organizational priorities while ensuring smooth executive office operations.
  • Diary Management, Calendar Management, Inbox & Communications Management, Governance & Board Support, Travel & Event Coordination, Financial & Systems Administration, stakeholder engagement, making it essential for the smooth functioning and strategic success of the organization
07.2023 - 11.20252 Years 4 Months
Senior Administration Executive
EGIS INDIA ENGINEERING CONSULTING PVT LTD
  • Responsible for Office Management, Vendor and Supplier Coordination, Organizing travel arrangements, meeting schedules, and event planning for senior executives, IT and Equipment Oversight: Ensuring proper functionality of office equipment, IT resources, and inventory management, responsible for overseeing daily administrative operations, managing office functions, coordinating with vendors, and supporting senior leadership to ensure smooth business operations.
10.2020 - 02.20214 Months
Guest Relation Manager
TREE OF LIFE RESORT | MUSSOORIE
  • Ensures a seamless, personalized, and memorable experience for all guests while leading the guest services team and maintaining high standards of hospitality.
  • VIP and Special Guest Management, Complaint Resolution, Team Leadership strategic problem-solving, and team leadership to ensure guests feel welcomed, valued, and satisfied throughout their stay.
08.2018 - 09.20202 Years 1 Month
Guest Service Agent
MILLENIUM AIRPORT HOTEL | DUBAI
  • Welcoming and Assisting Guests, Taking care of Check-in and Check-out process with guest preferences, Upselling, Reservation and Payment Management, Customer Service and Problem Resolution, Communication and Coordination, Administrative Duties, Complaint Handling, handling cash transactions.
11.2016 - 08.20181 Year 9 Months
Guest Relations Agent
HILTON GARDEN INN | GURGAON
  • Welcoming guests, addressing inquiries, managing reservations, coordinating with departments, Monitoring guest feedback, Greeting VIP guests and serving as a point of contact for handling their needs throughout their stays, recording all customer interactions in a logbook or customer relationship management software program.
05.2015 - 10.20161 Year 5 Months
Guest Service Agent
RADISSON BLU TAJ EAST GATE | AGRA
  • Welcoming Environment, Maintaining Registration cards for guests on arrival with all necessary details, Processing payments and handling cash transactions, coordinating with other departments to ensure guest satisfaction.

Education

Bachelor of Science | Hotel and Hospitality Administration and Travel & Tourism

IHM Meerut
IHM Meerut

Skills

Team leadership
Adaptability
Creativity
Decision making
Resilience
Punctuality
Attention to detail
Planning and Organizing

Websites

LANGUAGE

English
Hindi

Timeline

Executive Assistant to CEO
EGIS INDIA ENGINEERING CONSULTING PVT LTD
11.2025 - CurrentRead more
Senior Administration Executive
EGIS INDIA ENGINEERING CONSULTING PVT LTD
07.2023 - 11.2025Read more
Guest Relation Manager
TREE OF LIFE RESORT
10.2020 - 02.2021Read more
Guest Service Agent
MILLENIUM AIRPORT HOTEL
08.2018 - 09.2020Read more
Guest Relations Agent
HILTON GARDEN INN
11.2016 - 08.2018Read more
Guest Service Agent
RADISSON BLU TAJ EAST GATE
05.2015 - 10.2016Read more
IHM Meerut - Bachelor of Science, Hotel and Hospitality Administration and Travel & Tourism
Read more
SNEHA KUMARI