Sneha Makwana

Leadership Experience

• Led a 12-member team, ensuring operational efficiency and high-quality customer service delivery.
• Managed project timelines, budgets, and resource allocation, delivering solutions on schedule and within scope.
• Collaborated cross-functionally to implement process improvements and enhance client satisfaction.
• Optimized staffing and scheduling strategies to meet peak demand and business targets.
• Supported talent acquisition, helping hire and onboard high-performing candidates to strengthen the team.

Software Development & Automation Projects

• WHMCS & Task Automation: Built automation tools and custom add-ons in WHMCS; developed an internal task management system with auto task generation and time tracking.
• Cloud Scripting: Automated cloud infrastructure operations to improve deployment speed and reduce manual workload.
• EHR & Property Management Systems: Contributed to U.S.-compliant EHR systems and developed a fully automated property management solution with user-friendly design for senior users.
• Payroll System: Designed and launched a salary management system from scratch, enabling accurate and scalable payroll processing.
• Job Portal & Web Scraping Tools: Built a job portal using modern stacks; developed tools for scraping, IP/DNS recognition, and email authentication checks (DMARC/SPF).
• Affiliate & Forum Systems: Created an affiliate management platform and customized forums (Vanilla, vBulletin) for improved user experience.
• WordPress & Modern Frontend: Optimized multi-network WordPress sites and developed fast, responsive websites using Tailwind CSS and Alpine.js.

• Developed and maintained responsive web applications using HTML, CSS, and JavaScript to enhance user experience and accessibility across multiple devices.
• Implemented RESTful APIs for seamless integration with backend systems, improving data retrieval speed and application performance.
• Designed and developed custom ERP systems and medical software to streamline operations for stockists, chemists, and distributors, enhancing inventory management and reporting efficiency.
• Built and deployed business websites and applications using platforms such as Odoo, Laravel, CodeIgniter, and WordPress, ensuring user-friendly interfaces and responsive performance.
• Delivered full-stack solutions across multiple domains, applying Python and modern web technologies to solve complex business problems.

• Developed and maintained robust software applications using PHP, Laravel, and wordpress to meet company's product requirements.
• Collaborated with cross-functional teams to gather requirements, define project scope, and deliver software solutions that exceeded client expectations.
• Mentored junior developers by providing guidance on coding standards, problem-solving techniques, and effective use of development tools like Git and Jenkins.

• Provided hands-on support to students in completing their final-year IT projects, offering guidance on software development, documentation, and project planning.
• Assisted students with lab practicals and troubleshooting during technical sessions, enhancing their understanding of programming, database, and networking concepts.