SNEHA NARAYAN
Bangalore
Summary
Focused, analytical, and quick-thinking sales professional with a strong ability to comprehend, translate, and act upon market fundamentals. In-depth knowledge of sales strategies and employee relations. Excellent communication skills and a team player mentality. Consistently achieves a high level of personal integrity and demonstrates a strong commitment to personal growth.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Manager I
ICICI Bank Ltd
02.2023 - Current
- Client acquisition and retention
- Need assessment for banking products and providing tailored solutions along with expert advice
- Managing accounts of almost60 ultra HNI families which generally consisted of either self-employed segment or the top designated employees in renowned companies
- Providing services to them thereby increasing the sales by15% and reducing the escalations by30%
- Risk Management ensuring compliance with regulatory requirements
- Cross-selling and referrals
- Market and Competitor Analysis
- Increasing my book size by18% by acquiring private banking segment clients
Business Development Executive
Intuerias Technology Pvt Ltd., Lucknow
08.2021 - 01.2022
- Acquiring new clients (business) for softwares such as CRMs (Customer relationship Management) and Teamspoor (Employee tracking application) by working on the leads provided through website visit or any campaigns running for the same
- Experience in using the CRM as well as Teamspoor tool
- Managing online campaigns for creation of leads
- Increased the number of licenses for existing users by10% and upgraded to newer version by6%
- Providing with proper demo after analyzing the requirements of the clients
Associate Key Relationship Manager
ICICI Prudential Life Insurance Company, Delhi
05.2018 - 05.2019
- Managing a team of12 members for acquiring new clients for insurance and investment
- Increased the productivity of my branch by12% in terms of life insurance and ULIPs
- Sourcing new customers through Bankers & Branch leads
- Ensuring portfolio quality & management
- Managing relationship with excellent client satisfaction by providing services
- Enhancing total sales to21% by cross selling other relevant products
Intern
SBI Mutual Fund, Kanpur, U.P.
05.2017 - 06.2017
- Project: Marketing and Digitalization of SBI Mutual Funds
- Analyzed the Mutual Fund Industry and effect of digitalization on it
- Educated customers and SBI employees about the same
Education
Post Graduate Diploma - Finance & Marketing
Jaipuria Institute of Management
01.2018
Bachelor of Science - Zoology Hons.
St. Xavier’s college
01.2015
Skills
- Resilient and result oriented
- Excellent in understanding customer need and perception
- Good in Communication Skills
- Team Building and team player
- Quick decision-making abilities
- Task delegation
- Sound Skills in Sales
- Negotiation
PERSONAL DETAILS
Languages: English, Hindi
Certification
- Social Media Marketing certificate by Digital Vidya
- Hubspot Certification for Social Media Marketing
- Email Marketing Certificate by Digital Vidya
- Hubspot Certification for Email marketing
- Search engine optimization Certification by Digital Vidya
- Web analytics master course by digital vidya
- Google analytics individual qualification assessment
- Google ads search assessment
- Search engine marketing certification by digital vidya
Hobbies and Interests
Hobbies: Listening to music, Sketching
Timeline
Manager I
ICICI Bank Ltd
02.2023 - Current
Business Development Executive
Intuerias Technology Pvt Ltd., Lucknow
08.2021 - 01.2022
Associate Key Relationship Manager
ICICI Prudential Life Insurance Company, Delhi
05.2018 - 05.2019
Intern
SBI Mutual Fund, Kanpur, U.P.
05.2017 - 06.2017
Bachelor of Science - Zoology Hons.
St. Xavier’s college
Post Graduate Diploma - Finance & Marketing
Jaipuria Institute of Management
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