Summary
Overview
Work History
Education
Skills
Internship Training
Language Strength
Place
Personal Information
Hobbies and Interests
Disclaimer
Extra Qualifications
Activities
Timeline
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SNEHA NASKAR

SNEHA NASKAR

Summary

Dynamic Front Office Executive with a proven track record at BMRC Hospitals, excelling in customer service and effective communication. Adept at training staff and enhancing guest experiences, I bring strong skills in MS Excel and a friendly demeanor to foster positive relationships and resolve inquiries efficiently.

Overview

1
1
year of professional experience

Work History

Front Office Executive

BMRC Hospitals
Barrackpore
07.2024 - Current
  • Pleasantly welcomed visitors, answered phone calls, and maintained front reception desk.
  • Developed strong relationships with customers through effective communication skills.
  • Welcomed large volume of guests and improved overall customer service.
  • Trained new front office staff, providing guidance on company procedures and customer service standards.
  • Addressed and resolved customer inquiries and complaints, providing high-quality service and maintaining satisfaction.

BMRC HOSPITALS PVT LTD
TALPUKUR BARRACKPORE
  • HANDLING THE PERSONAL FILES OF EMPLOYEES REGARDING IN NABP AUDIT
  • HOSPITAL STAFF DETAILS PREPARATION.
  • INTERVIEW CORDINATION.
  • HOSPITAL IPD/OPD PRESCRIPTION ANALYSIS.
  • ACTIVE FILE /CLOSE FILES ANALYSIS.
  • PATIENT FEEDBACK COLLECTION & ANALYSIS.

Education

BHM -

Haldia Institute of Management
04.2025

Higher Secondary -

Haldia Govt. Sponsored X Class Secondary School
01.2022

Secondary -

Haldia Govt. Sponsored X Class Secondary School
01.2020

Skills

  • MS Word
  • MS Excel
  • MS Power Point
  • Skill Management
  • Health Care & Service Creativity
  • Friendly
  • Hardworking
  • Sincere
  • Polite
  • Adaptable to different working atmospheres
  • Customer service
  • Effective communication

Internship Training

BMRC HOSPITALS  Ltd, 6/6 B.T ROAD, TALPUKUR BARRACKPORE, TITAGARH, Barrackpore, West Bengal, 123, QUALITY & HR DEPARTMENT, 2 MONTHS, HANDLING THE PERSONAL FILES OF EMPLOYEES REGARDING IN NABP AUDIT, HOSPITAL STAFF DETAILS PREPARATION, INTERVIEW COORDINATION, HOSPITAL IPD/OPD PRESCRIPTION ANALYSIS, ACTIVE FILE /CLOSE FILES ANALYSIS, PATIENT FEEDBACK COLLECTION & ANALYSIS

Language Strength

  • English
  • Bengali
  • Hindi

Place

Haldia, West Bengal

Personal Information

  • Date of Birth: 23/11/2003
  • Gender: Female
  • Nationality: Indian
  • Marital Status: Unmarried
  • Religion: Hindu

Hobbies and Interests

  • Yoga
  • Meditation
  • Spirituality
  • Drawing
  • Recitation

Disclaimer

I hereby declare that the above-mentioned information corrects up to my knowledge and I bear the responsibility for the correctness of the abovementioned particulars.

Extra Qualifications

Certificate in Information Technology Application (CITA)

Activities

  • Participated in the seminar of International Politico-Economical Situation organized by Haldia Institute of Management.
  • Attended Business Standard workshop of Synergy of importance of reading business newspaper for management students, communication, leadership, and how to come out from failure.
  • Participated in various inter-college debates and competitions.
  • Former class Representative in BHM

Timeline

Front Office Executive

BMRC Hospitals
07.2024 - Current

BMRC HOSPITALS PVT LTD

BHM -

Haldia Institute of Management

Higher Secondary -

Haldia Govt. Sponsored X Class Secondary School

Secondary -

Haldia Govt. Sponsored X Class Secondary School

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