SNEHA PATIL
Pune
Summary
Accomplished IT professional with over 15 years of extensive experience, including 7 years as a Scrum Master/Agile Coach in the telecom and banking domains. Demonstrates deep understanding of Scrum and Kanban Framework in Agile methodologies, as well as expertise in stakeholder management and sprint planning. Excels in identifying and eliminating impediments to enhance team efficiency, consistently delivering substantial value to the customer.
Overview
18
18
years of professional experience
4
4
years of post-secondary education
4
4
Certifications
Work History
Scrum Master
_VOIS
Pune
04.2024 - Current
- FusionC is complicated and complex program implemented in Full SAFe which provides solutions such as Cabel 2 Play, Cabel Internet, VoIP for Vodafone Germany with integration of legecy systems such as Unity Media and VKD.
- CMPA (Case Management Process Automation) Team is dedicated group for workflow automation for FusionC.
- BugWarrior team is responsible for End to End testing and automation for Telecom Areas which resolves around "Customer Pays". It includes Telecom Billing, Payments, Customer Do not Pay- Dunning and Write off activities.
- Facilitating scrum ceremonies for two teams and actively contributing to PI planning. Capacity planning for Sprints as well as for Kanban team which is based on throughput.
- Actively involved in maintaining KPI targets.
- Contributed in function point analysis to baseline ongoing projects.
- Identified and resolved project roadblocks and impediments, ensuring uninterrupted workflow and timely issue resolution. Involved in Defect management and Release management to ensure effortless flow of CICD.
- Collaborated with product owner and stakeholders to prioritize and refine product backlog, ensuring alignment with business goals and customer needs.
Scrum Master / Agile Coach
GAC Dubai
Dubai
07.2023 - 04.2024
- Company Overview: GAC Group stands as the foremost global provider of shipping, logistics, and marine-related services.
- I have served as a Scrum Master for two teams while concurrently contributing as an Agile coach.
- Key responsibilities include active participation in a significant agile transformation initiative, unifying all GAC applications onto a singular platform.
- Contributed in establishing processes and implementing best practices as outlined by the Scrum framework.
- Additionally, I played a pivotal role in the release process, collaborating closely with business stakeholders and product owners to facilitate requirement gathering and efficient backlog management.
- GAC Group stands as the foremost global provider of shipping, logistics, and marine-related services.
Scrum Master/ SAP EP & MDG Consultant
_VOIS
Pune
12.2015 - 06.2023
- Solstice- Vodafone Germany project implemented in Full SAFe.
- Proficiently organized and facilitated scrum ceremonies including Inspect and Adopt for ART and actively contributing to PI planning collaborating multiple teams in ART.
- Successfully managed to implement time-boxing for ceremonies within the initial sprints.
- Achieved 20% more productivity of team by tracking team's progress through the utilization of burn-down charts and velocity metrics.
Software Developer
Tata Consultancy Services
Gandhinagar
10.2010 - 02.2014
- Worked as developer and module lead on an IT solution designed for the finance department of the Government of Maharashtra project.
- Contributed to the quality management process and prepared for audits to ensure adherence to established standards.
- Took on responsibility of serving as a Java facilitator for ILP batches, delivering training sessions covering Java, DBMS and associated subjects.
- Contributed to a positive team environment through effective communication, problem-solving, and collaboration skills.
- Improved software efficiency by troubleshooting and resolving coding issues.
Software Developer
Mahindra Satyam Computer Services
Bangalore
10.2007 - 04.2010
- GLS is Global Link Services implemented for SBI bank which provides banking related services for remittance from outside India.
- I have served as a client-side coordinator for SBI Bank, specifically managing Global Link Services.
- Contributed to developing the GLS Rupee module, facilitating the remittance of funds to India for NRI from Middle East Countries through GLS-approved companies.
- Took charge of gathering requirements from the client and actively engaged in addressing new change request.
- Applied my knowledge to address enhancement and defects in GLS operations in the UK and the US.
Education
Bachelor of Engineering -
Shivaji University
Maharashtra 06.2003 - 05.2007
Skills
SAFe 50
Agile Framework
Scrum
Kanban
Jira
Confluence
Power BI
Function point specialist
undefinedCertification
Certified Professional Scrum Master I (PSM I)
Work Experience Highlights
- Active listener
- Good analytical skills
- Solution oriented
- Motivated and empathetic
- Good at time management
Timeline
Scrum Master
_VOIS
04.2024 - Current
Scrum Master / Agile Coach
GAC Dubai
07.2023 - 04.2024
Scrum Master/ SAP EP & MDG Consultant
_VOIS
12.2015 - 06.2023
Software Developer
Tata Consultancy Services
10.2010 - 02.2014
Software Developer
Mahindra Satyam Computer Services
10.2007 - 04.2010
Bachelor of Engineering -
Shivaji University
06.2003 - 05.2007
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