SNEHA ROY CHOWDHURY
Kolkata
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills.
Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth. Committed job seeker with a history of meeting company needs with consistent and organized practices.
Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
7
7
years of professional experience
Work History
Acquisition Manager
EMKAY FINANCIAL SERVICES PVT LTD
KOLKATA
09.2023 - Current
- Developed and implemented strategies to acquire new customers.
- Provided guidance and support throughout the entire acquisition process.
- Monitored progress of ongoing projects related to acquisitions.
- Researched industry trends and competitive landscape to inform decisions.
- Developed relationships with key stakeholders in target companies.
- Negotiated terms of deals with vendors and suppliers.
- Conducted market research to identify potential acquisition targets.
- Coordinated due diligence activities, including legal reviews, financial analysis.
- Analyzed customer data to determine customer needs and preferences.
- Reviewed financial statements and reports for potential acquisitions.
- Assessed the value of prospective companies or assets.
- Advised senior management on strategic objectives related to acquisitions.
- Ensured compliance with applicable laws and regulations relating to acquisitions.
- Maintained accurate records of all transactions related to acquisitions.
- Created models to evaluate ROI on acquisitions and investments.
- Collaborated with cross-functional teams such as finance, legal, IT, HR.
- Prepared presentations outlining advantages and disadvantages of potential investments.
- Measured actual performance against projections and drafted reports to illustrate findings.
Area Sales Manager
FISDOM
Kolkata
01.2021 - 09.2021
- Generated weekly, monthly, quarterly reports on sales volume, revenue growth and competitive landscape.
- Provided training and guidance on product knowledge, selling techniques and customer service.
- Planned, developed and implemented sales strategies in an assigned region.
- Identified new business opportunities within the region through networking activities.
- Conducted market research to identify customer needs and trends.
- Created detailed reports on regional sales performance for management review.
- Analyzed sales data to determine areas of improvement for the organization.
- Established strong working relationships with vendors and suppliers for obtaining quality products at competitive prices.
- Organized promotional events such as trade shows, conferences and exhibitions.
- Interacted regularly with senior management to discuss current strategies and future plans.
- Developed pricing policies and negotiated contracts with customers.
- Managed a team of sales representatives in order to achieve maximum results.
- Monitored performance of sales representatives against goals set by management.
- Coordinated with logistics teams to ensure timely delivery of goods to customers.
- Maintained relationships with existing clients to ensure their satisfaction with products and services offered.
- Implemented innovative approaches for increasing brand awareness among target audience.
- Reviewed competitor's activities and devised measures to stay ahead in the market competition.
- Resolved customer complaints in a timely manner while ensuring high levels of customer satisfaction.
- Assisted in developing marketing materials by creating brochures and advertising media.
- Identified prospects to build new business partnerships and pipelines.
- Utilized customer relationship management software to maintain records of customer activities and networking opportunities.
- Penetrated new markets by investigating competitor products, services, and trends.
- Managed and oversaw the daily operations of the sales region.
- Set individual sales targets with sales team, aligning with company objectives.
- Implemented and adjusted the sales strategy based on market trends and results.
- Conducted field rides with sales personnel to provide in-the-field coaching and training.
- Developed and implemented strategic sales plans to accommodate corporate goals.
- Developed promotional strategies and activities with marketing staff.
- Established and maintained strong, long-lasting customer relationships by addressing needs and concerns.
- Tracked sales goals and reporting results as necessary to upper management.
Business Development Executive
BYJUS
Kolkata
01.2020 - 12.2020
- Maintained a database of contacts from prospective clients for future follow-ups.
- Assisted in the development of promotional materials such as brochures, flyers.
- Created presentations on the company's services, products, pricing plans and marketing campaigns.
- Researched customer feedback regarding products and services offered by the organization.
- Negotiated contracts with clients for new business development initiatives.
- Identified areas of improvement within existing processes to optimize performance outcomes.
- Conducted market research and identified potential business opportunities.
- Developed and implemented strategies to increase customer base and revenue growth.
- Collaborated with sales team members to identify target markets and develop sales strategies.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Drove sales of company products and services by meeting with customers using strategic and organized approach.
Business Development Manager
STUDENT AGGREGATOR
Kolkata
01.2018 - 01.2019
- Maintained a database of existing customers and prospective leads.
- Managed all aspects of client accounts including contract negotiations, project planning, budgeting, invoicing and payment processing.
- Created presentations to attract new business opportunities.
- Drafted proposals for prospects in response to their requests for information.
- Prepared reports on sales performance metrics such as revenue growth rate, conversion rates and lead-to-customer ratios.
- Conducted research on industry trends, competitor activities, and customer needs.
- Conducted market research and analysis to identify new business opportunities.
- Developed and implemented strategies to increase sales and market share.
- Identified potential clients, built relationships, and negotiated contracts.
- Developed strategic partnerships with vendors and suppliers to ensure cost efficiency.
- Participated in weekly meetings with executive leadership team members to discuss progress toward goals.
- Researched target markets to understand the needs of current and potential customers.
- Monitored competitors' activities, prices, products, and services in order to stay ahead of the competition.
- Collaborated with marketing team members to design promotional materials.
- Developed short-term and long-term vision and strategy to achieve targeted sales objectives.
- Maintained open and ongoing communication with clients to meet needs and expectations.
- Generated leads and capitalized on valuable business opportunities to bring in new company revenue and improve bottom line profit.
- Determined business development opportunities and implemented effective strategy for client acquisition.
- Leveraged cold calling, in-person visits and referrals to build leads.
- Established new customer accounts using negotiation and sales closing abilities.
- Represented the company at industry conferences, networking events, and trade shows to build brand awareness.
- Conducted competitive analysis to inform strategic decisions and positioning.
- Cultivated a culture of innovation and continuous improvement within the business development team.
- Managed the sales pipeline and forecasted sales targets to ensure business objectives were met.
- Identified and pursued upselling and cross-selling opportunities within the existing client base.
Operations Manager
ROBUST FITNESS
Kolkata
03.2017 - 12.2017
- Maintained accurate records of all activities performed throughout internship period.
- Assisted with event planning, support and execution of virtual and in-person engagements.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Identified needs of customers promptly and efficiently.
- Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
- Determined consumer needs to provide products and services appealing to larger market.
- Oversaw quality control to identify inconsistencies and malfunctions.
- Assessed company operations for compliance with safety standards.
- Set specific goals for projects to measure progress and evaluate end results.
- Analyzed key performance indicators to identify effective strategies.
- Collaborated with management team on long-term strategic planning initiatives for the organization.
- Directed operations staff by providing guidance, training, and support in order to meet company objectives.
- Implemented innovative strategies that reduced operating costs while maintaining high levels of customer satisfaction.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction remains at optimal levels.
Education
NISM MUTUAL FUND VA -
NISM CERTIFICATION
Kolkata, WB04-2024
Bachelor of Arts - Journalism Honours 2ND DIVISION (50%)
NEW ALIPORE COLLEGE
Kolkata, WB04-2019
CBSE 12TH BOARDS 63% - COMMERCE
CENTRAL MODEL BARRACKPORE
BARRACKPUR CANTONMENT03-2013
WBBSE BOARD EXAMINATION 70 % -
ELITE CO-ED
Bandel, WB03-2011
Skills
- Customer Acquisition
- Cross-functional team leadership
- Competitive Analysis
- Process Improvement
- Documentation And Reporting
- Mergers and Acquisitions
- MS Office
- Inventory Management
- Trends Analysis
- Relationship Building
- Analytical Thinking
- Bidding management
- Adaptability and Flexibility
- Time management abilities
- Self Motivation
- Forecasting
- Customer Service
- Teamwork and Collaboration
- Interpersonal Skills
- Problem-solving aptitude
- Written Communication
- Reliability
- Decision-Making
- Multitasking
- Interpersonal Communication
- Goal Setting
- Professionalism
- Resourcefulness
Affiliations
- CONTENT WRITING
- PHOTOGRAPHY
- COOKING
- INTERIOR DESIGNING
Languages
Bengali
First Language
ENGLISH
Proficient (C2)
C2
Hindi
Proficient (C2)
C2
Timeline
Acquisition Manager
EMKAY FINANCIAL SERVICES PVT LTD
09.2023 - Current
Area Sales Manager
FISDOM
01.2021 - 09.2021
Business Development Executive
BYJUS
01.2020 - 12.2020
Business Development Manager
STUDENT AGGREGATOR
01.2018 - 01.2019
Operations Manager
ROBUST FITNESS
03.2017 - 12.2017
NISM MUTUAL FUND VA -
NISM CERTIFICATION
Bachelor of Arts - Journalism Honours 2ND DIVISION (50%)
NEW ALIPORE COLLEGE
CBSE 12TH BOARDS 63% - COMMERCE
CENTRAL MODEL BARRACKPORE
WBBSE BOARD EXAMINATION 70 % -
ELITE CO-ED
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