Sneha Shukla
Noida
Summary
Dynamic Associate Consultant with a proven track record at Ernest & Young, enhancing operational efficiency through expert process improvement strategies and effective communication. Skilled in data analysis and Lean Six Sigma, I've led digital transformation projects, significantly improving workflow and stakeholder satisfaction. My approach blends analytical prowess with relationship-building to drive strategic growth and innovation.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
6
6
years of professional experience
Work History
Associate Consultant
Ernest & Young
02.2021 - Current
- Evaluated diverse organizational systems to identify workflow, communication, and resource utilization issues.
- Reviewed internal systems and organized training plans to address areas in need of improvement.
- Experienced working in various projects involving Requirement gathering, Business analysis, Process Mapping and Documentation, Process Improvement and Digital Transformation.
- Led various projects in Digital Transformation and Process Re-engineering for clients to improve efficiency under guidance and supervision of chief consultant.
- Assessed business requirements to create focused solutions.
- Work with Business Managers and executives for the preparation of Business Requirement Document and Functional Requirement Document.
- Collaborated with upper management to drive strategy and implement new processes.
- Communicated with Senior Stakeholders and explained business requirements to team members to understand and implement functional demands.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Developed effective improvement plans in alignment with goals and specifications to streamline operations.
- Conducted Business Analysis followed by Requirement gathering to identify gaps in existing payments process and suggested solutions.
Process Assistant
Byjus Think And Learn
09.2020 - 01.2021
- Conducted training and change management processes to improve operations.
- Prioritized initiatives to increase success rates of strategic projects.
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
Process Analyst
Francorp
01.2019 - 07.2020
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives for organizations Growth.
- Held one-on-one meetings with team members to identify hurdles and offered insight into best remedy.
- Built relationships with customers and community to establish long-term business growth.
Education
MBA - Marketing And Finance
Jagan Institute of Management
Delhi04-2019
Skills
- Data collection and analysis
- Project planning and execution
- Client relationship management
- Process improvement strategies
- Effective Communication
- Process analysis
- Value Stream Mapping
- Lean Six Sigma Green Belt
- MS Visio, ARIS
Timeline
Associate Consultant
Ernest & Young
02.2021 - Current
Process Assistant
Byjus Think And Learn
09.2020 - 01.2021
Process Analyst
Francorp
01.2019 - 07.2020
MBA - Marketing And Finance
Jagan Institute of Management
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