Analytical and customer-focused MBA graduate with hands-on experience in operations and business support. Proven ability to manage complex customer issues, ensure compliance, and improve processes. Skilled in data analysis, communication, and stakeholder collaboration.
Business Relationship & Portfolio Support
Compliance & Risk Management
Issue Resolution & Escalation Handling
Customer Service Excellence
Process Improvement & Documentation
Microsoft Office (Word, Excel, Outlook, PowerPoint)
SAP & Transaction Support
• Manage and support business accounts for US and Canada regions ensuring timely resolution of customer
and process issues.
• Review and verify compliance of expense submissions and reports; escalate and resolve exceptions
promptly.
• Partner with cross-functional teams to improve reporting accuracy and process efficiency.
• Provide analytical insights to management on spending patterns and compliance trends.
• Recognized for proactive issue resolution and stakeholder collaboration
• Promoted from Associate to Senior Analyst within 9 months for outstanding performance and compliance accuracy.
• Collaborated with NAZ PTP KT team to realign priorities, fixing critical operational gaps within one week, recognized during PRP review.
English , Telugu, Hindi