Summary
Overview
Work History
Education
Skills
Certification
Languages
Websites
Timeline
AccountManager
Sneha Tripathy

Sneha Tripathy

Bangalore

Summary

A focused professional with nearly 3 years of experience and significant exposure in multiple disciplines of Business Analysis (O2C), and Risk Management. Possess strong and prior knowledge of investigations and fraud prevention. Ensured transaction fraud policies were in place and restructured the same from time-to-time while adhering to the AML rules & regulations or compliances. Insightful knowledge of business process analysis (As-Is, To-Be) and design, application-based process reengineering, process optimization, cost control and revenue maximization from technical solutions using cutting edge technologies. Reviewed how current regulations were incorporated into policies, and how business process was incorporated into procedures. Worked across the multiple dimensions of operational risk programs and understood the impact. Managed day-to-day operational risk management activities such as risk and controls.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Senior Software Engineer

Capgemini
Bangalore
04.2022 - 02.2023
  • Undergone various training in Financial Crime Management that includes: Anti-money laundering (AML), Credential theft, Identity theft, Biometrics spoofing, KYC, Cyber security, Anomaly Detection, Fraud monitoring and Filtering, Customer identification, authentication and risk assessment.
  • Managed the day-to-day operations of client accounts, ensuring timely and successful delivery of the service.
  • Building and maintaining strong, long-lasting client relationships.
  • Assisted with high-severity requests or issue escalations as needed.
  • Had managed multiple projects simultaneously with keen attention to detail.
  • Served as the primary point of contact for assigned clients.
  • Monitoring and analyzing account performance metrics, preparing regular reports.

Business Analyst (Order to Cash)

Artech Infosystems Pvt. Ltd
Bangalore
03.2021 - 04.2022
  • Worked for Oracle India under third party payroll: Artech Infosystems Pvt Ltd
  • Global Finance Information Center (GFIC) is the line of business which is the Captive division of Oracle.
  • It takes care of the Entire Order to Cash (O2C) function for Oracle Hardware and Software products
  • Worked with EMEA Education Team as Order Administrator (OA) which creates and book the order of the customers
  • Enhancing data collection procedures to include information that is relevant for building analytics systems
  • Reviewing and validating customer data as it is collected, supported, consulting line of business of Oracle Corp
  • Received the Project maintenance requests from the countries in our portfolios
  • Had to process these requests according to the local requirements in order to generate revenues and invoices for the same time, abiding by the company accounting policy and methodology
  • To process accounting transactions within deadline as per SLA
  • Have an experience of using Oracle fusion HCM and SAP ERP.

Transaction Risk Management Investigator

Amazon India
Bangalore
12.2018 - 11.2019
  • Worked in Transaction Risk Management system (TRMS) Team at Amazon which builds platforms to ensure that every Ecommerce transaction is trusted, safe and protected from fraud
  • Checked all customer orders for possible fraud which required skilled investigators to review and examine suspicious activity and evaluated buyer or seller transactions/profiles
  • Performed historical analysis and investigated buyer or seller profiles to ascertain genuineness of an order; identified the patterns of fraud or abuse and concluded with valid justifications
  • Led appropriate action to identify and help minimize the risk posed by fraud patterns and trends
  • Achieved and exceeded weekly productivity with adherence to quality standards within TAT
  • Strengthened relationships with business partners and drove risk control functions
  • Developed, communicated, and ensured adherence to department risk policies, procedures, and best practices.

Education

MTech (Agriculture) -

SHIATS
01.2016

B.Tech/B.E. (Agriculture) -

NERIST
01.2014

Skills

  • Business Analysis
  • Risk Management
  • Investigations
  • Fraud Prevention
  • AML Rules & Regulations
  • Compliances
  • Business Process Analysis
  • Process Design
  • Process Reengineering
  • Process Optimization
  • Cost Control
  • Revenue Maximization
  • Operational Risk Programs
  • Risk and Controls
  • Order to Cash (O2C)
  • Data Collection
  • Analytics Systems
  • Customer Data Validation
  • Oracle Fusion HCM
  • SAP ERP
  • Transaction Risk Management
  • Fraud Detection
  • Investigation
  • Risk Control
  • Policy Development
  • Quality Standards

Certification

Business analysis

Languages

Bengali
First Language
English
Advanced (C1)
C1
Hindi
Upper Intermediate (B2)
B2

Timeline

Senior Software Engineer

Capgemini
04.2022 - 02.2023

Business Analyst (Order to Cash)

Artech Infosystems Pvt. Ltd
03.2021 - 04.2022

Transaction Risk Management Investigator

Amazon India
12.2018 - 11.2019

MTech (Agriculture) -

SHIATS

B.Tech/B.E. (Agriculture) -

NERIST
Sneha Tripathy