Snehaa C
Chennai
Summary
Dynamic and results-driven HR professional with over 9+ years of experience leading strategic workforce initiatives, stakeholder engagement, policy implementation, and performance management. Skilled at enhancing team efficiency, boosting employee satisfaction, and delivering smart, cost-effective HR solutions that support business growth.
Overview
14
14
years of professional experience
Work History
Assistant Manager
Bahwan CyberTek
Chennai
08.2022 - 08.2025
- Employee Lifecycle Management: Managed lifecycle processes for over 400 employees across India, ensuring seamless transitions and sustained engagement.
- Onboarding and Orientation Excellence: Curated BU-specific onboarding programs with business insights on margins, revenue, and growth. Drove new hire engagement via the NoVA program, with consistent engagement scores of 96% or higher.
- Performance & Succession Management: Championed end-to-end performance cycles, goal setting, check-ins, evaluations, and two calibration sessions with business unit heads. Collaborated with the C&B team for three consecutive years to support merit revisions and promotion cycles. Enabled 35+ lateral movements, onsite opportunities, and retained 26 high-potential employees through succession planning.
- Talent Development & Skill Alignment: Conducted SWOT-based skill gap analysis and implemented targeted development plans. Drove upskilling and cross-skilling initiatives to boost internal mobility and career growth.
- Employee Engagement & Culture Building: Facilitated team-building programs, and collaborated with L&D to implement gamified learning modules and hybrid engagement models. Championed forums like WATER (Women Empowerment), contributing to a 15% reduction in absenteeism. Achieved a 92% employee engagement satisfaction score, measured through targeted pulse surveys and sentiment analysis.
- Retention & Workforce Analytics: Periodic publishing of account and BU-level dashboards on hiring, engagement, and attrition trends. Played a key role in driving bench engagement for the business unit in collaboration with the RMG team. Implemented retention strategies that reduced early attrition by 10–12% over three quarters.
- Policy, Compliance, and Employee Relations: Co-created associate handbook covering policies, code of conduct, and welfare. Resolved 300+ grievances, supported disciplinary actions, and collaborated on ESG audits and compliance awareness campaigns.
- HR Governance: Acted as the single point of contact for HR governance matters related to moonlighting, EPF audits, BGV failures, and disciplinary mitigation strategies.
- Strategic HR Projects: Led initiatives including employee data cleanup, mental well-being programs, career mapping, bench rotation, and calendarized engagement. Partnered with the automation team to launch the HR chatbot, boosting HR productivity by 25%.
Talent Partner-HR Executive
Cognizant Technology Solutions
Chennai
02.2020 - 05.2022
- Managed a span of over 800 associates across Chennai and Bangalore, right from quarterly town halls, R&R programs, monthly incentive payouts, and exit formalities-ensuring alignment with organizational goals and timelines.
- Performance & Talent Development: Led the end-to-end performance cycle, including goal setting, mid-year and year-end reviews, and regular check-ins; collaborated with leadership to identify and promote high performers, driving a 17% increase in internal promotions.
- Employee engagement and retention: Designed upskilling programs, wellness sessions, and job rotation initiatives; implemented pulse checks and career development plans that led to a 10% reduction in top talent turnover, and a 28% improvement in satisfaction scores.
- HR Interventions & Remote Work Strategy: Led key initiatives, including remote work model design, performance-linked incentives, and virtual engagement programs; collaborated with L&D to deliver targeted learning interventions across the BU.
- Compliance & Attrition Management: Resolved 120+ employee cases related to legal and compliance matters; conducted EWS, and reduced overall attrition to below 18% through proactive interventions.
- Reporting & Analytics: Streamlined periodic reporting on YTD attrition, headcount, compliance resolutions, and engagement trends.
- Pandemic Support & COVID Response: Acted as the central point of contact during the pandemic, educating over 600 employees on safety protocols, facilitating medical insurance support, and driving business continuity efforts.
Senior HR Executive
Ramco Systems
Chennai
10.2018 - 01.2020
- Played the role of a secondary POC across the ERP and Logistics Business unit, spanning 3+ geographies, and supporting 750+ employees with end-to-end HR operations, policy administration, and employee lifecycle management.
- Workforce Planning & Career Mobility: Partnered with business leaders for quarterly workforce reviews and skill assessments; facilitated 60+ job rotations/enrichments across teams and units to support succession planning and internal growth.
- Employee Engagement & Development: Liaised with the L&D team to drive curated L&D programs, quarterly surveys, 1:1/skip sessions for over 450 employees. Successfully drove half-yearly R&R programs and annual town halls, all contributing to a 12% uplift in engagement scores and improved retention.
- Performance Management: Led goal-setting, ratings, merit increases, and PIPs for bottom quartile performers, and ensured feedback was communicated in a timely manner.
- Policy Governance: Reviewed and supported 10+ HR policies quarterly, ensuring alignment with evolving business and compliance needs. Ensured timely communication and adherence across my span.
- Employee Relations & Exit Management: Managed 50+ ER cases annually, including grievances and disciplinary actions, administered 180+ exit formalities, conducted interviews, and published a dashboard along with insights to refine retention strategies.
- Talent Acquisition and Compensation Strategy: Anchored end-to-end campus hiring for the organization, with 180+ graduates onboarded from B-Schools, Tier I, and II colleges. For a brief period, supported lateral hiring with the closure of 35+ functional and technical roles. Contributed to the salary benchmarking initiative by structuring over 40 JDs and aligning the internal grading system with market standards.
Senior HR Executive
Barclays Global Service Centre
Chennai
08.2016 - 09.2018
- SPOC for onboarding 50+ new hires weekly across all grades, ensuring seamless induction and orientation.
- Content and Process Optimization: Developed and updated onboarding materials aligned with evolving business and market needs; conducted monthly process reviews to identify and resolve gaps.
- HR Documentation & Filing: Digitized confidential employee records by overhauling legacy filing systems and collaborating with external vendors, resulting in better accessibility.
- Background Verification and Compliance: Ensured 100% timely completion of BGV checks, and resolved all discrepancies and insufficiencies within SLA.
- Contingent Workforce & MSP Management: Managed 150+ Taleo profiles for contract staff, and streamlined onboarding for 100+ facility and housekeeping personnel, enhancing compliance and efficiency.
- Employee Relations & Policy Support: Acted as the local SPOC for HR Operations, resolving over 200 employee queries annually, and drafting policy documents to support workforce governance.
- Audit Preparedness: Hands-on experience managing internal and external audits of employee files, ensuring full compliance with organizational standards.
Process Associate
McKinsey & Co
Chennai
11.2011 - 05.2014
- Managed vendor data operations across 22 regions, including the US, EMEA, and India, ensuring accuracy and consistency in global records.
- Handled end-to-end creation of vendor payment credentials, post-document verification, using Oracle and Ariba systems.
- Processed and validated invoices across the US, EMEA, APAC, and India, maintaining compliance with regional finance protocols.
- Efficiently handled and resolved stakeholder queries-both internal and external-managing an average of 150 emails/day.
- Collaborated with region-specific accountants during monthly financial closures to ensure timely and accurate reporting.
- Developed SoPs for multi-region vendor onboarding within the Oracle system.
- Played a key role in the successful migration of data from Oracle R11 to R12, supporting system transition and continuity.
Education
Master of Arts - Human Resources Management
Madras School of Social Work
Chennai04-2016
BBA - Business Administration
Kumararani Meena Muthaih College of Arts & Science
Chennai04-2011
Skills
- Stakeholder management
- Business acumen
- Talent development
- Performance management
- Talent retention strategies
- Employee Relations
- Succession planning
- Diversity and inclusion
- Employee Well-being Evangelist
- HR Governance and Reporting
- MS Office
Key Initiatives
- "Turing X & Lord of the Codes" anchored PoC contest and co-organized a 24-hour ERP hackathon to foster innovation and brand visibility Facilitated cross-functional collaboration to explore AI-driven business solutions, resulting in 6 PoCs, and 5 working prototypes The 24-hour ERP hackathon attracted budding fresh talent for our Next-Gen team.
- Stay Interviews: Designed and implemented a structured stay interview process, resulting in a 9% reduction in top-talent turnover.
- Inclusive Wellness Programs: Apart from the company-wide wellness initiatives, conceptualized & launched targeted wellness initiatives for 100+ returning female associates, including phased return plans and manager sensitization; achieving a 15% boost in post-leave retention and improved satisfaction scores.
- Customer Success Day; BU-Wide Engagement Program: Collaborated with L&D to organize a high-impact event featuring 20+ client and product showcases across business functions. The initiative strengthened cross-functional visibility and client engagement for the business unit.
- ADTI (Employee Feedback Survey): Led the org-wide employee satisfaction drive, achieving a 92% participation rate and an 88% delight score, both reflecting a 7% improvement over the previous year Insights from the drive enabled business units to realign focus areas and implement targeted action plans for enhanced employee engagement
- Cost optimization and retention strategy: Delivered savings of an overall $120K through EWS, proactive, and non-monetary retention efforts Initiated career path design for practice-level growth planning
Accomplishments
- Awarded the 'Fame Club Award' in Oct'22 and Jan'25 at Bahwan CyberTek
- Awarded "Achiever Award" Best HRBP for 2 quarters - Apr '23 - Bahwan CyberTek
- "Value Champion & Torch Bearer" [HRBP-H1-2022]- Cognizant Technology Solutions
- "Best Individual Performer of the Year-2017"- Barclays Global Service Center
- "Process Star Award"- for the 3rd quarter-2012-McKinsey & Co
Timeline
Assistant Manager
Bahwan CyberTek
08.2022 - 08.2025
Talent Partner-HR Executive
Cognizant Technology Solutions
02.2020 - 05.2022
Senior HR Executive
Ramco Systems
10.2018 - 01.2020
Senior HR Executive
Barclays Global Service Centre
08.2016 - 09.2018
Process Associate
McKinsey & Co
11.2011 - 05.2014
Master of Arts - Human Resources Management
Madras School of Social Work
BBA - Business Administration
Kumararani Meena Muthaih College of Arts & Science