Highly skilled Customer Service Executive with 2+ years of experience in blended processes working with MNC's, including handling both inbound and outbound calls, live chat, and email support. Demonstrated ability to resolve customer issues efficiently and enhance customer satisfaction. Possesses basic technical programming knowledge, which aids in troubleshooting and understanding customer technical issues. Proven track record of building strong customer relationships, providing excellent service, and contributing to team goals. Seeking to leverage expertise in a dynamic role that values both customer service and technical acumen.