Dynamic Talent lead offering 10+ years progressive career across diverse industries. Experienced in full cycle recruiting to source, select and hire top talent, Stakeholder management, Vendor management, offer negotiation, Niche skill hiring, off campus hiring, Lateral hiring, Linguistic hiring and Lead Generation. Areas of recruiting handled includes BFSI, Operations, Technical / Non-Technical and Technology hiring. Worked on Retail Banking, Corporate Banking, Investment Banking, Insurance, Mortgage, Finance projects and Java specialist for Mid and senior position. Experience of filling both temporary and permanent positions. Insightful and creative with strengths in partnering with cross-functional business executives to strategize personnel-management solutions. Known for identifying improvement opportunities and spearheading projects to drive effectiveness.
· Associate for B2C Insurance process handling renewal, disbursement & cancellation of client's insurance claim through chat, call & email.
· Providing detailed information on Insurance seamless claim processing.
· Maintaining client database with records updated to current date claim status.
· Process Payments to the Brokers and Solicitors.
Awarded with best performer for Q1 and Q3 for the year 2022
Awarded with HR excellence award for 2023
Completed Training of Basics and Advance of Excel.
Successfully completed Training of Basics of Lean Six Sigma and process mapping tools.