SNEHAL JOSHI
Training Manager
Summary
Experienced training professional with a strong background in leadership, staff development, and process improvement. Skilled in enhancing productivity and implementing performance management strategies. Adept at designing and implementing curriculum to meet organizational goals. Proven track record of driving results through effective training initiatives.
Overview
17
17
years of professional experience
Work History
Training Manager
Embassy Pvt Ltd & CBRE-Nucleus Office Parks
06.2022 - 01.2025
- Stayed abreast of industry trends and emerging best practices in talent development, ensuring the organization maintained a competitive edge in workforce capabilities.
- Enhanced employee satisfaction and motivation through implementation of recognition program for training completion and skill advancement.
- Established a culture of continuous learning, promoting professional development opportunities for all employees across the organization.
- Incorporated training methodology to execute, annual HR, QA & safety training for corporate, ISO, and OSHA compliance requirements for 1500+ employees.
- Responsible for an employee training plan, process & procedure alignment.
- Designed, developed and implemented New Employee Orientation program with supporting cross-functional management team maximizing material content effectiveness and training consolidation.
- Alternated training methods to diversify instruction, strengthen learning opportunities, and enhance program success.
- Led transition to blended learning approach, combining online and in-person training methods for more flexible learning options.
- Evaluated the effectiveness of training programs using various assessment tools, providing valuable feedback for continuous improvement initiatives.
- Increased overall productivity by conducting regular skills gap analyses and addressing identified needs with targeted training interventions.
Business Leader
Eassy Innovative Services Private Ltd
10.2021 - 03.2022
- Develop and maintain an in-depth understanding of the select and midmarket customer and partner requirements, market opportunities, and competitive conditions
- Coordinated weekly meetings for internal and external groups.
- Desire insights from the customer and partner analytics to create offers and engagement models through the business solution or vertical solution lens
- Enable partners on the offers and select partners who can deliver them to the market
- Adept in working collaboratively with team members to design and execute innovative ideas & offers that enhance customer experience initiatives
- Drove strategic client acquisition strategies by identifying and cultivating relationships within the beauty & wellness industry
- Manage a team of fleet on street executives
- Complete progress reporting & forecasting to business stakeholders on regular and timely basis
- Ensure that service level agreements are clearly defined, agreed, and implemented with the client, and that accurate measurement and recording of service levels is established and maintained.
TRAINING MANAGER
OYO Weddingz
11.2019 - 08.2020
- Managed all exempt employee coaching, training & performance improvementactions
- Alternated training methods to diversify instruction, strengthen learning opportunities and enhance program success.
- Conducted orientation sessions and organized on-the-job training for new hires.
- Evaluated success of training programs and recommended improvements to upper management to enhance effectiveness.
- Drove departmental performance and achievement of service levels through focused team operational reviews, structured coaching and managing to enterprise targets.
- Directed field training to enhance participants' skills.
- Applied adult learning and performance expertise to assess behavioral issues impacting work performance.
Regional Training Manager
VLCC
11.2017 - 02.2019
- Managed new employee orientation training process for more than 500 employees each year.
- Coordinated ongoing technical training and personal development classes for staff members.
- Selected and assigned instructors to conduct specific training programs.
- Managed all exempt employee coaching, training and performance improvement actions.
- Implemented new learning strategies depending upon employees' skill levels.
- Analyzed effectiveness of training programs at all levels and recommended updates.
Manager - Training & Development
Cornerstone Training Centre
09.2014 - 11.2017
- Directed training programs and development paths for managers and supervisors.
- Conducted training courses and prepared videos for long-term use.
- Developed surveys to identify training needs based on projected production processes and changes.
- Researched and obtained relevant course materials to achieve training objectives.
- Applied adult learning and performance expertise to assess behavioral issues impacting work performance.
- Advised executives on best practices for employee growth and productivity goals, consistently helping companies improve retention.
- Analyzed company training methods and made adjustments to rectify issues, increase efficiency and exceed training goals.
Housekeeping Supervisor
Four Seasons Hotels & Resorts
12.2007 - 08.2014
- Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
- Completed schedules, shift reports and other business documentation.
- Trained and mentored all new personnel to maximize quality of service and performance.
- Drove improvements to workflow and room turnover with hands-on, proactive management style.
- Adhered to safety protocols by enforcing proper equipment usage.
- Created and implemented training programs to enhance employee performance.
- Placed orders for housekeeping supplies and guest toiletries.
- Worked with front desk to respond promptly to all guest requests.
Education
PG Diploma - HR & ADMINISTRATION FROM TISS
Tata Institute
Mumbai06-2020
DIPLOMA - HOTEL MANAGEMENT
MUMBAI UNIVERSITY - Anjuman I Islam Institute
Mumbai, India04-2007
Skills
Leadership training
Learning management systems
Process evaluation and enhancement
Course planning
Employee engagement
Training needs analysis
Competency & Capability building planning
Budget administration
Performance metrics
Timeline
Training Manager
Embassy Pvt Ltd & CBRE-Nucleus Office Parks
06.2022 - 01.2025
Business Leader
Eassy Innovative Services Private Ltd
10.2021 - 03.2022
TRAINING MANAGER
OYO Weddingz
11.2019 - 08.2020
Regional Training Manager
VLCC
11.2017 - 02.2019
Manager - Training & Development
Cornerstone Training Centre
09.2014 - 11.2017
Housekeeping Supervisor
Four Seasons Hotels & Resorts
12.2007 - 08.2014
PG Diploma - HR & ADMINISTRATION FROM TISS
Tata Institute
DIPLOMA - HOTEL MANAGEMENT
MUMBAI UNIVERSITY - Anjuman I Islam Institute