Summary
Overview
Work History
Education
Skills
Certification
Projects
Languages
Inspiring Quote
Timeline
Generic

Prachi Nampurkar

Pune

Summary

Results-driven professional with 5+ years of experience across Sales Operations, Client Relationship Management (CRM), and Business Operations. Adept at process improvement, cross-functional team collaboration, and data-driven decision-making. Currently working as a CRM at S P V P & Associates while pursuing an MBA in Financial Management from NMIMS (Expected July 2025). Looking to leverage a blend of operational, analytical, and customer-focused expertise in roles such as Client Success Manager, Business Analyst within the FinTech, SaaS, or BFSI sectors.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Client Relationship Manager (CRM)

S P V P & Associates
Pune
03.2025 - Current
  • Managing client interactions to enhance relationship quality and retention.
  • Streamlining CRM processes and coordinating with internal teams to resolve client queries efficiently.
  • Maintaining updated client records and ensuring excellent client satisfaction.

Assistant Manager – Sales & Business Operations

USDC Global (earlier KIME Careers)
Pune
04.2024 - 02.2025
  • Led a team of 5 across 4 branches PAN India, handling partnerships with reputed universities.
  • Managed sales operations reporting: PPP ratio analysis, DER, DRR metrics.
  • Drove team performance evaluations, workload distribution, and strategic planning.

Program Coordinator – Sales Support

USDC Global (earlier KIME Careers)
Pune
10.2023 - 03.2024

Sr. Academic Coordinator

USDC Global (earlier KIME Careers)
Pune
08.2022 - 09.2023

Academic Coordinator

USDC Global (earlier KIME Careers)
Pune
01.2022 - 07.2022

Administrative Support Executive

Allen Career Institute
Pune
02.2021 - 01.2022

Business Associate

Velocity Organisation
Pune
09.2020 - 12.2020

Education

MBA - Finance Management

NMIMS Global
Mumbai
07.2025

Bachelor of Science - Computer Science

Shri. Siddhivinayak Mahila Mahavidyalaya
Pune

Skills

  • CRM Systems (Salesforce, LeadSquared, Meritto)
  • Process Improvement
  • Reporting & Analysis
  • Excel
  • Power BI
  • Cross-functional Team Handling
  • Client Relationship Management
  • Financial Analysis (Developing)

Certification

  • Excel: Managing and Analyzing Data (LinkedIn Learning)
  • Power BI (LinkedIn Learning)
  • Artificial Intelligence Tools (Skill Nation)
  • Management Development Program (Richa Mehta)

Projects

Designed an interactive CRM Sales Dashboard in Power BI using Excel data, featuring total revenue KPIs, regional deal analysis, customer status insights, and slicers for dynamic filtering to support business decision-making.

Languages

  • Marathi (Native)
  • English
  • Hindi
  • Ahirani (Local)

Inspiring Quote

"Whenever the mind can conceive and believe, it can achieve."

Timeline

Client Relationship Manager (CRM)

S P V P & Associates
03.2025 - Current

Assistant Manager – Sales & Business Operations

USDC Global (earlier KIME Careers)
04.2024 - 02.2025

Program Coordinator – Sales Support

USDC Global (earlier KIME Careers)
10.2023 - 03.2024

Sr. Academic Coordinator

USDC Global (earlier KIME Careers)
08.2022 - 09.2023

Academic Coordinator

USDC Global (earlier KIME Careers)
01.2022 - 07.2022

Administrative Support Executive

Allen Career Institute
02.2021 - 01.2022

Business Associate

Velocity Organisation
09.2020 - 12.2020

MBA - Finance Management

NMIMS Global

Bachelor of Science - Computer Science

Shri. Siddhivinayak Mahila Mahavidyalaya

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Prachi Nampurkar