Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Affiliations
Timeline
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SNEHAL MAHADIK

Mumbai

Summary

Dynamic Casino Dealer with extensive experience at Royal Caribbean International USA, specializing in high-limit table operations and game integrity management. Demonstrated success in enhancing guest experiences through exceptional customer service and effective communication. Proficient in payout verification and compliance with gaming regulations, ensuring a secure and enjoyable environment for players.

Overview

8
8
years of professional experience

Work History

Casino Dealer

Royal Caribbean International USA
Miami Florida
02.2016 - 12.2022
  • Dealt a variety of table games, including Blackjack, Roulette, Three Card Poker, Caribbean Stud Poker, Ultimate Texas Hold'em, and Let It Ride; also specialized in high-limit tables.
  • Maintained speed, accuracy, and composure in a fast-paced, high-value gaming environment.
  • Maintained game integrity by verifying accuracy of payouts and ensuring adherence to casino rules.
  • Monitored player behavior to identify potential issues or concerns promptly.
  • Engaged with guests to provide exceptional customer service and enhance their experience.
  • Set up and closed gaming tables before and after shifts efficiently.
  • Actively participated in promotional activities designed to increase revenue from gaming operations.

Casino Dealer

Deltin Royal Pvt Ltd
Goa
12.2014 - 12.2015
  • Dealt various casino table games, including blackjack, roulette, and Three Card Poker, by maintaining game integrity and ensuring compliance with gaming regulations.
  • Engaged with guests to provide exceptional customer service and enhance their experience.
  • Set up and closed gaming tables before and after shifts efficiently.

Education

Bachelor of Commerce - Accounting And Finance

Tollani College Of Commerce
Mumbai
04-2010

High School Diploma -

Shri Govind Bal Mandir
Mumbai
03-2005

Skills

  • Card game dealing
  • Game integrity management
  • Payout verification
  • High-limit table operations
  • Table setup and closure
  • Customer relationship management

Languages

English
First Language
Hindi
Advanced (C1)
C1
Marathi
Advanced (C1)
C1

Accomplishments

  • Received nominee of the month for customer service while working with Royal Caribbean

Affiliations

Enthusiastic entry-level pianist skilled in basic performance techniques, sight reading, and actively pursuing Trinity exams

Timeline

Casino Dealer

Royal Caribbean International USA
02.2016 - 12.2022

Casino Dealer

Deltin Royal Pvt Ltd
12.2014 - 12.2015

Bachelor of Commerce - Accounting And Finance

Tollani College Of Commerce

High School Diploma -

Shri Govind Bal Mandir

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SNEHAL MAHADIK