Increased market share for cutting edge fraud solutions by identifying new opportunities through comprehensive competitor analysis in regulatory technology
Ideated two capabilities based on market feedback that lead to improved compliance management in the logistics and gaming industries
Spearheaded the development and launch of a demo application with the product team through 6 iterations, trained the sales team on the product and supported during client meetings
Achieved 100% customer retention through proactive issue resolution and key stakeholder management
Researched and identified technical gaps in existing solutions through customer surveys and competitor benchmarking
Increased customer base by 130% QoQ through identifying and solving key business challenges for BFSI & Ecommerce clients
Growth Specialist
Jai Kisan
11.2020 - 07.2022
Expanded the team by 10x in 12 months, collaborating effectively with senior leadership to ensure alignment and support.
Achieved a 400% year-over-year (YoY) growth in the user base, demonstrating strong user acquisition strategies and product adoption
Maintained a 100% customer retention rate through proactive customer engagement and fostering strong relationships across all stakeholders
Consistently exceeded sales quotas by 30% each quarter , demonstrating a strong ability to translate product value into business results
Streamlined loan origination processes, resulting in a 50% reduction in turnaround time by eliminating friction points in the user journey
Grew the company's online presence by significantly increasing social media followers by 6x
Product Management Intern, Robot Vacuum Cleaner
Irobot
05.2019 - 08.2019
Conducted comprehensive training sessions for global sales teams across 10 countries, resulting in a remarkable 75% improvement in operational efficiency based on survey feedback, resulting in improved product knowledge and increased sales figures
Provided strategic recommendations for product replacements by conducting thorough sales forecast analysis for more than 50 products, presenting findings to Product Owners through impactful infographics
Successfully established a consistent and effective product-line nomenclature for a portfolio of over 100 products , leveraging historical trends to enhance clarity and organization
Analyzed user reviews data across competitors to identify areas of focus for the company's flagship Roomba 2-in-1 product
Management Consultant Intern
Entrepreneurship Empowerment In South Africa
06.2018 - 08.2018
Led a multinational (African & American) consulting team to deliver turn-key solutions to local micro-entrepreneurs
Increased sales by 75% over 6 months by designing a 5-step online marketing campaign for the coffee shop
Optimized the Sales and Operations (S&O) of a supply-delivery company with antiquated systems and untrained staff
Increased revenue by segmenting 2000+ SKUs into 4 categories and identifying high revenue streams
Analyzed financial data to inform decision-making processes that improved sales infrastructure and efficiency of the business
Built strong relationships with the micro-entrepreneurs by maintaining regular communication touchpoints and delivering exceptional service quality
CEO's Office
Dexterity Global
04.2016 - 08.2016
Collaborated with the CEO (Obama Invitee, F30 Under 30) to set the vision and build a high school-to-college transition platform called D2C (Dexterity to College).
The platform was recognized by Tufts University with scholarships for all graduates admitted to Tufts