Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
10
10
years of professional experience
Work History
SQL Developer
ADP
Hyderaad
11.2018 - Current
Optimized existing queries for better performance using SQL query tuning techniques
Designed complex reports using SQL server reporting services
Integrated multiple data sources into one unied view using views or joins in SQL queries
Attended client calls to streamline and review complex report requirements
Delegated projects within team considering capacity for each individual within team.
Developed stored procedures, functions and triggers to support application requirements.
Senior Administrator
Wipro
Mumbai
03.2016 - 11.2018
Assisted in developing and implementing policies, procedures, and programs to ensure the efficient operation of organization
Conducted research and analysis to identify trends, problems, and opportunities for improvement
Coordinated with other departments to facilitate communication and collaboration
Supervised subordinate staff members ensuring they adhere to established standards of performance
Tracked progress against goals set out in annual objectives plan
Senior Process Executive
Infosys BPO
Pune
05.2014 - 03.2016
Developed and implemented process improvements to ensure efficient workflow
Analyzed customer feedback and generated reports for management review
Conducted process assessments to identify areas of management review
Provided guidance on process optimization initiatives to maximize efficiency
Created detailed documentation for each process to ensure compliance with regulations
Trained staff on new procedures and provided ongoing support for existing processes.- Resolved issues arising from process changes in a timely manner.
Reviewed customer service requests and provided solutions within specified timelines.
Education
BCCA (Bachelor of commerce in computer applications) -
Nagpur University
01.2014
HSC -
Dinanth Junior College
Nagpur
06-2011
SSC -
C.D.S. School
Nagpur
06-2009
Skills
Microsoft Office
SQL/MySQL
Joins and Subqueries
SQL reporting
Relational databases
Customer Service
Communication & relationship-building skills
Customer Satisfaction
Languages
Hindi, Native or Bilingual
Marathi, Native or Bilingual
English, Professional
Telugu, Beginner
Affiliations
Cricket
Table tennis
Watching movies
Music
Languages
Marathi
First Language
Hindi
Proficient (C2)
C2
English
Proficient (C2)
C2
Telgu
Beginner
A1
Timeline
SQL Developer
ADP
11.2018 - Current
Senior Administrator
Wipro
03.2016 - 11.2018
Senior Process Executive
Infosys BPO
05.2014 - 03.2016
BCCA (Bachelor of commerce in computer applications) -