Snehashis Das

• Enhanced Warehouse Profitability: Achieved 50% optimization in warehouse CAPEX and OPEX, with 89% storage
utilization in a 53,000 sq. ft. facility.
• Client Satisfaction & Reporting: Maintained client satisfaction through monthly operational reviews and feedback loops,
addressing client inquiries promptly and aligning services with client needs.
• Manpower & Process Management: Led daily operations with a team of 100+ staff, ensuring smooth operations through
shift allocation and throughput-based manpower management.
• Process Adherence: Achieved 48-hour SOP adherence for inward and outward logistics, streamlining processes for timely
delivery.
• Logistics Vendor Coordination: Monitored vendor performance, ensuring timely and quality service, and developed vendor
contracts to align with operational goals.
Key Achievements:
• Spearheaded client-focused strategies to improve service levels, resulting in a 30% increase in client satisfaction.
• Developed strong vendor relationships, implementing effective vendor onboarding and compliance checks to ensure service
standards.

• Client Retention & Profit Optimization: Increased profitability by 70% across 7 retail stores, ensuring consistent service
quality and cost optimization in a 10,000 sq. ft. warehouse.
• Client Relationship Management: Acted as a primary point of contact for clients, addressing inquiries, resolving service
issues, and enhancing client satisfaction.
• Operational Efficiency: Achieved 85% space utilization, implementing strategic initiatives to manage daily costs and
operational effectiveness by 40%.
• Vendor & Inventory Management: Led procurement planning, vendor negotiations, and streamlined onboarding to
maintain budget compliance and operational productivity.
• Logistics and Compliance: Ensured alignment with compliance standards in logistics and distribution, handling service
agreements and contracts in coordination with legal and finance departments.
Key Achievements:
• Improved service response times and client retention, leveraging data-driven insights to address service challenges
proactively.
• Successfully introduced 30% more product offerings through effective market research and client feedback analysis.