To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
3
3
Languages
Work History
ASM - GENERAL TRADE
Handling 38 crores worth business 29 distributors, 20 direct dealers, 1000+ sub dealer with team of 8
Seasoned professional with over 2 years of proven experience in general trade industry
Demonstrated success in driving sales, managing distribution channels, and cultivating strong business relationships
Skilled in strategic planning, market analysis, and team leadership, with track record of delivering results
Sales Leadership: Excel in setting and surpassing ambitious sales targets while fostering culture of excellence and accountability within sales teams
Demonstrated success in inspiring cross-functional collaboration to achieve common objectives
Channel Development: Proficient in forging strong partnerships with distributors, wholesalers, and retailers to optimize product availability and visibility
Skilled in identifying untapped market segments and implementing targeted strategies to penetrate new territories
Strategic Planning: Skilled strategist with keen understanding of market dynamics and consumer behavior
Proficient in formulating data-driven sales strategies and promotional campaigns to capitalize on emerging opportunities and stay ahead of competitors
Team Management & Development: Experienced in leading and motivating diverse sales teams to peak performance through effective coaching, training, and performance management initiatives
Committed to fostering culture of continuous learning and professional growth
Customer Relationship Management: Customer-centric professional with proven ability to cultivate and nurture long-term relationships with key clients
Known for delivering personalized solutions and exemplary service to drive customer loyalty and satisfaction.
ASM - RETAIL
1 2009 - 3 2020
Handled 121 stores in East region (West-Bengal, Bihar, Jharkhand, Orissa N entire North-East) with team of 7 members
Started with 15 store and 32 lakh business in 2009, at time of leaving role net 121 stores and 33 Crore business
A competent professional with over 14+ years of experience in Franchisee acquisitions, Franchisee sales & Marketing and overall Business Development
Skilled in driving large scale revenue & profit gains; bagging breakthrough orders; developing relations with franchisees by identifying the strength of each partner and coordinating with them for effective business development
Successfully led key business initiatives & strategies to meet changing customer needs / expectations thereby resulting into high level of customer satisfaction, increase in market share, sales volume & bottom line profitability
Exhibited excellence in coordinating with various media platforms, PR as well as advertising agencies, event management agencies and other vendors; skilled in managing ATL & BTL activations, public relations, event & promotions etc.
Proficient in managing store operations involving requirement analysis, visual merchandising, driving quantity sales and training of front line sales team to ensure timely achievement of sales target as well as complete customer satisfaction
Innovative professional with strong analytical , communication, interpersonal and negotiation skills.
Education
Post Graduate Programme in Retail Management (PGPRM) -
IMIS, Bhubaneswar
01.2024 - 04.2009
Percentage: 63%
B.Com (Finance Hns.) - undefined
Goenka College of Commerce & Business Administration, Kolkata
Percentage: 62.75%
12th - undefined
Belur High School, Belur, Howrah
10th - undefined
Salkia Hindu High School, Salkia, Howrah
Degree course in painting - undefined
All India Fine Arts Association, Howrah, West Bengal
Percentage: 75%
Skills
Franchisee Acquisition
Internship
TTK Prestige Ltd., Kolkata (West Bengal), 07/01/08 - 12/01/08, Responsible for managing the overall retail business development for franchisee based showrooms of East Zone (Westbengal, Odisha, Bihar, Jharkhand and North-east)
Key Result Areas
Looking after a major part of East Zone along with a channel of more than 100 stores and taking up the challenging & ambitious retail target of INR 33 Crore during the FY 2022/23
Launched new cookware category - Ceraglide in February 2024, did secondary of 4000 pcs
Handling sales of products such as Pressure Cooker, Cookware, Electrical items (e.g. Induction, Kettle, Toaster, Sandwich maker and other kitchen appliances), Gas Stoves, Gift cards etc.
Accountable for the acquisition of new retail outlets and fetching top-line growth
Liaising with the advertising as well as media agencies for designing ad campaigns as well as planning ATL & BTL activities for the promotion of retail stores of the organization
Developing and maintaining relationship with franchisees through regular interactions, formulating and communicating various sales promotion schemes/ initiatives as well as activities in order to increase the sales and ensure healthy ROI
Coordinating with the retail sales team (front line staff) and guiding them to achieve an increased sales along with the operational efficiencies
Managing the visual merchandising of the store by coordinating with the merchandisers on a regular basis; implementing innovative merchandising techniques in order to enhance the visual appearance of the store
Ensuring that products and services were supplied to customers on-time; tracked sales to provide accurate reports to the top management for business analysis
Responsible for Acquisition and Improve sales of East Zone and co-ordinate with other TSO and Visual Merchandiser to operate the business of East Zone (Westbengal, Odisha, Bihar N Jharkhand and North-East)
Established strong relationships with key clients, resulting in increased customer retention and satisfaction.
Optimized inventory management through accurate forecasting of product demand based on historical data analysis combined with current market trends information.
Fostered a positive work environment within the sales team by encouraging open communication, teamwork, and mutual support among team members.
Streamlined internal processes by working closely with cross-functional teams such as operations, logistics, and finance departments to ensure smooth transactions for customers.
Expanded market share through effective prospecting, lead generation, and negotiation skills.
Collaborated with marketing department to develop targeted promotional campaigns that drove sales growth.
Launched new products successfully within the assigned territory by executing well-designed launch plans tailored specifically for each product line.
Established strong relationships with major accounts and key decision-makers to increase sales in designated territory.
Collaborated with clients and distributors to create and promote new products.
Implemented systems and procedures to increase sales.
Communicated product quality and market comparisons by creating sales presentations.
Fundamental Proficiency
Conceptualizing competitive business development strategies to develop market share for achievement of revenue & profitability, targets and making the business viable for partners by ensuring healthy ROI
Ensuring the successful accomplishment of pre-set business targets; identifying the prospective clients; generating business from new accounts & developing them to increase profitability
Executing all brand development activities including developing campaign strategies, through the delivery of impactful brand communication (ATL & BTL) utilizing all forms of media to ensure higher top-of-mind recall as well as brand considerations
Implementing sales programs & strategies to improve the product awareness in markets through by Brand Building and market development efforts; conducting opportunity analysis by keeping abreast of market trends
Developing & maintaining financially strong & reliable Franchisee, resulting in deeper market penetration and developing their network to meet the business needs
Personal Information
Date of Birth: 02/05/85
Organisational Experience
As Territory Sales Officer - East, 01/01/09, 03/01/10
As Territory Sales Executive -East, 04/01/10, 03/01/14
As Area Sales Executive – East, 04/01/14, 09/01/16
As (Sr.) Area Sales Executive – East Zone Retail head, 10/01/16, 03/01/20
As Area Sales Manager – East Zone Retail, 04/01/20, 03/01/23
As Area Sales Manager – Kolkata General Trade – Kitchenware Division, 04/01/23, Present
Extracurricular Activities
Received a Medal for good performance in Science Aptitude Talent Search Test organized by All India Science Teachers’ Association Bagged various prizes in different painting competitions Working closely with the marketing team to produce sales collateral required for various dealers Working closely with the IT team to give inputs to develop Retail POS Software
Training
Assignment on designing a Planogram of a departmental store
Comparative study of six malls in Mumbai (Atria, Inorbit, City centre, Raghuleela, Shoprite, Hyper city)
Product Understanding for Customer Care in 2018
Retail Selling Skills Associate by Centum Learning in 2020
Visual Merchandising with Unit Visual Merchandising Team in 2022
Skill Up - Emerging Leaders by HRANEXI in 2023
Timeline
IMIS - Post Graduate Programme in Retail Management (PGPRM),
01.2024 - 04.2009
ASM - GENERAL TRADE -
ASM - RETAIL -
1 2009 - 3 2020
Goenka College of Commerce & Business Administration, Kolkata - B.Com (Finance Hns.),
Belur High School, Belur, Howrah - 12th,
Salkia Hindu High School, Salkia, Howrah - 10th,
All India Fine Arts Association, Howrah, West Bengal - Degree course in painting,
Diploma Engineer Trainee - C&I at Wood India Engineering and Projects Pvt LtdDiploma Engineer Trainee - C&I at Wood India Engineering and Projects Pvt Ltd