Summary
Overview
Work History
Education
Skills
Mobile Numbers
Father's Name
Languages
Career Interests
Personal Information
Timeline
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Snehasis Sarkar

Snehasis Sarkar

Guwahati

Summary

Dynamic Territory Manager with a proven track record at UltraTech Cement Limited, excelling in customer relationship management and sales strategy development. Adept at driving brand promotion and enhancing customer satisfaction through effective complaint resolution and training programs. Recognized for achieving sales targets and fostering strong influencer engagement.

Overview

16
16
years of professional experience

Work History

Territory Manager Technical Customer Solutions

UltraTech Cement Limited
02.2022 - Current
  • Assistance to Internal Stakeholders
  • Conduct godown inspections, rake inspections to monitor quality
  • Visit Government Officials for product sales deal and product demo
  • Loyalty Program for the Influencers
  • Identify and enroll members on IT Platform (CLP), record the off take through dealers / influencers and verify the off take through a robust mechanism
  • KRA of People and Performance Management
  • Outsourced employees (MLE, LATF, RME) management
  • Pre and Post Sales Service to IHB Segment
  • Plan site visits, explore the needs of customers, organize site demonstrations and site training to Masons & Helpers
  • Provide Test Certificates on request to customers
  • Test water quality at site
  • Product Promotion and Brand Equity Improvement
  • Ensure a participation in exhibitions, seminars and conferences
  • Product Quality and Complaint Resolution
  • Attend to critical complaints from customers in the Depot resolve complaints and provide feedback to customers after attending the complaints
  • Sales Promotional Meets through Technical activities
  • Ensure the budgeted I Outperform programs / meetings / targets are conducted effectively as per the plan / market requirement
  • Prepare MIS and reports based on inputs from Regional Offices / Depots (event-wise / cost-wise), analyze and report the findings

Assistant Manager, CS

ACC Limited
01.2017 - Current
  • Establish and maintain good contacts for demand generation with Specified Segment (Architect, IHB, and Project Associates & Corporate)
  • Responsible in looking after the B2C segment, Demand Generation Activities, Loyalty program monitoring, Competitor programme analysis
  • Premium product sales target (5000MT/month)
  • Promoting and selling of NP & Solutions through influencers
  • Have good Techno Commercial Presentation skills and execute in-house presentation to target customer base on regular basis
  • Have to keep close tracking of upcoming projects on assigned markets and have to offer concrete solutions in the projects in order to generate business
  • Have to maintain effective Beet Plan/travelling in the assigned territory
  • Beside maintaining existing key accounts, have to develop new customers / key accounts on regular basis
  • Responsible for pre-sales and post sales activities in order to maintain highest customer service level
  • Have to ensure regular execution of promotional activities (Architect/ Builder/Interior Designer) group meets, in house presentation to large Architecture
  • Promoted in April 2021
  • Looking after Murshidabad district presently (past Birbhum and Coochbehar) (Handling 14000mt approx sale market)

Technical Officer

Star Cement
07.2013 - 01.2017
  • Establish and maintain good contacts with Specified Segment (Architect, Interior Designer, Builders, Project Associates & Corporate)
  • Have good Techno Commercial Presentation skills and execute in-house presentation to target customer base on regular basis
  • Have to keep close tracking of upcoming projects on assigned markets and should be able to offer concrete solutions in the projects in order to generate business
  • Have to maintain effective Beet Plan/travelling in the assigned territory
  • Beside maintaining existing key accounts, have to develop new customers / key accounts on regular basis
  • Responsible for pre-sales and post sales activities in order to maintain highest customer service level
  • Have to ensure regular execution of promotional activities (Architect/ Builder/Interior Designer) group meets, in house presentation to large Architecture
  • Checking out the quality of construction
  • Brand Promoting, Brand Approval in various Govt & Autonomous project

Site Engineer

VNR Infractures Limited
09.2012 - 07.2013
  • Giving out the alignments
  • Giving out the layouts
  • Preparing the bar bending schedule for site
  • Setting out the gradients & levels of earth work and finishing coat by using auto level
  • Calculate the quantity of work done in site, for bill purpose
  • Maintaining the quality of work as per standard drawings
  • Daily check of the work done
  • Preliminary knowledge of Total Station used for curve setting
  • Working on major P.S.C bridges projects (Tetelia to Byrnihat) over all cost of projects over 600 crores

Customer Support Engineer

Lafarge India Pvt Ltd
06.2011 - 09.2012
  • Checking out the quality of construction
  • Attending various complaints regarding quality i.e. such as cracking in concrete, weak compressive strength etc
  • Mason training programmers
  • At present handling North East specially Guwahati

Site Engineer

N.C Das & Co.
09.2009 - 06.2011
  • Giving out the alignments
  • Giving out the layouts
  • Preparing the bar bending schedule for site
  • Setting out the gradients & levels of earth work and finishing coat by using auto level
  • Calculate the quantity of work done in site, for bill purpose
  • Maintaining the quality of work as per standard drawings
  • Daily check of the work done
  • Worked on major P.S.C bridge projects (Railway diversion project from Rangia to Rangapara), over all cost of projects over 300 crores & Buildings as well

Education

B.Tech - Civil Engineering

The Institution of Civil Engineers, India
01.2016

Diploma - Civil

ASSAM ENGINEERING INSTITUTE
Guwahati
01.2010

HSLC Examination -

01.2006

Skills

  • Microsoft Office (Word, Excel, PowerPoint)
  • Customer relationship management
  • Technical presentations
  • Sales strategy development
  • Complaint resolution
  • Pre-sales support
  • Post-sales service
  • Market analysis
  • Quality assurance
  • Project coordination
  • Salesforce
  • Management skills
  • Organization skills
  • Problem solving
  • Analytic thinking
  • Adaptability
  • Positive attitude
  • Team management
  • Data analysis
  • Brand promotion
  • Influencer engagement
  • Training program execution
  • Product and service sales
  • Employee performance evaluations
  • Coaching and mentoring
  • Project management
  • Marketing
  • Problem-solving
  • Strategic thinking
  • Orientation and training
  • Performance evaluation
  • Sales monitoring
  • Rewards program oversight
  • Business development
  • Sales reporting
  • Negotiation
  • Promotional planning

Mobile Numbers

  • 7002044597
  • 9864325931

Father's Name

Anil Kumar Sarkar

Languages

  • Bengali
  • English
  • Assamese
  • Hindi

Career Interests

Willing to work in challenging projects in India or abroad.

Personal Information

  • Total Experience: Over 14 years’ experience in Cement Industry and Construction sector.
  • Caste: General
  • Passport Number: N8114110
  • Date of Birth: 12/12/89
  • Nationality: Indian

Timeline

Territory Manager Technical Customer Solutions

UltraTech Cement Limited
02.2022 - Current

Assistant Manager, CS

ACC Limited
01.2017 - Current

Technical Officer

Star Cement
07.2013 - 01.2017

Site Engineer

VNR Infractures Limited
09.2012 - 07.2013

Customer Support Engineer

Lafarge India Pvt Ltd
06.2011 - 09.2012

Site Engineer

N.C Das & Co.
09.2009 - 06.2011

B.Tech - Civil Engineering

The Institution of Civil Engineers, India

Diploma - Civil

ASSAM ENGINEERING INSTITUTE

HSLC Examination -

Snehasis Sarkar