PMP-certified Infrastructure Automation Manager with over 14 years of experience in driving IT infrastructure transformation through automation and orchestration. Adept at leading end-to-end automation initiatives using PowerShell, Ansible, Python,and Azure. Proven ability to improve uptime and lead cross-functional teams to deliver complex automation solutions. Strong communication and governance oversight skills with demonstrated success in aligning IT initiatives to organizational strategy.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Infrastructure Manager
Capgemini Technology Services
Bangalore, Karnataka
05.2021 - Current
Designed and implemented automation workflows using Azure PowerShell, Ansible, and Python, improving operational efficiency by 50%.
Acted as the lead automation architect and SPOC for clients, delivering tailored solutions that reduced FTE dependency.
Spearheaded the deployment of Ansible Automation Platform (AAP) to streamline hybrid cloud automation.
Developed VM lifecycle automation scripts that enabled seamless provisioning, decommissioning, and tagging compliance.
Maintained project governance through RAID logs and change tracking and stakeholder updates.
Collaborated with senior stakeholders to align infrastructure automation strategies with broader business goals.
Guided code quality through review sessions, team mentoring, and documentation standards.
Key Projects:
Azure VM Lifecycle Automation - Reduced provisioning time from 4 hours to 30 minutes via parameterized scripts and approval workflows.
Self-Healing Framework - Developed automated incident response modules with real-time remediation logic.
Patch & Compliance Automation - Delivered monthly patch routines with Ansible, increasing compliance by 35%.
Technical Lead - Infrastructure Operations
Harman Connected Services
Bangalore, Karnataka
10.2018 - 05.2021
Led automation projects for Linux/Windows environments focusing on compliance, patching, and system health.
Developed a suite of PowerShell scripts for monitoring, event-driven alerts, and automated recovery actions.
Supported change management practices and served as escalation point for infrastructure automation incidents.
Worked closely with product teams and IT functions to deploy resilient, scalable automation solutions.
Key Projects:
F5 Virtualization Automation - Automated load balancer provisioning to reduce errors and configuration time.
Cross-platform Patch Automation - Unified patching processes across multiple OS platforms.
Senior Engineer - Tools & Operations
Wipro Limited
Bangalore, Karnataka
04.2015 - 10.2018
Delivered automation for L1/L2 processes across Exchange, Citrix, AD, and vCenter using PowerShell and Microsoft Orchestrator.
Achieved 500+ hours/year time savings with reusable automation and standardized response flows.
Led documentation and knowledge base creation for automation frameworks across customer projects.
Key Projects:
Zero-Touch Provisioning - Enabled server self-deployment workflows integrated with approval chains.
Alert-to-Ticket Integration - Mapped alerts to ServiceNow incidents with classification and routing logic.
Software Engineer
01.2011 - 01.2015
Developed Windows/Linux-based applications for POS and banking systems.
Introduced Agile practices and modular coding to accelerate delivery cycles.
Education
Master of Computer Applications (MCA) - undefined
Acharya Institute of Management & Sciences
01.2011
Bachelor of Computer Applications (BCA) - undefined
Design, Develop and Implementation at Capgemini Technology Services India LimitedDesign, Develop and Implementation at Capgemini Technology Services India Limited