Snehgdha Biswas
Port Blair, Andaman and Nicobar Islands
Summary
Qualified Medical Officer with extensive background in advanced management processes. Utilizes superior communication skills to build meaningful, trusting relationships that exceeds patient demands. Highly skilled Medical officer in-charge with outstanding abilities to various National Health Programmes successfully. Passion for serving underserved and underinsured populations, excited to leverage expertise to grow the institution. Proven leader and committed to building strong relationships with local communities and health partners.
Overview
6
6
years of professional experience
Work History
Medical Officer In-charge
Directorate Of Health Services
04.2024 - Current
- In-Charge of the entire PHC: its working,progress and health and welfare of all communities and population under it
- Responsible for taking up major changes in the community associated with health care and national programmes
- Nodal officer for all National health Programmes such as : NTEP, NPNCD, PMJAY, Ayushmaan Barat, RCH programmes, National Vaccination Drives, and all other National health programmes
- Monitored patient progress and adjusted treatments accordingly.
- Confirmed consistent and accurate medical record keeping practices.
- Gathered, reviewed and adjudicated complaints and grievances of employees and patients to prevent and resolve workplace inadequacies.
- Trained staff in gathering essential medical information such as blood pressure and temperatures.
- Daily management of approximately 100 OPD patients single handedly
- Monitoring all staffs and para- medical officers under the PHC
- Caterers to one of the research programmes of NIN-ICMR
- Working with all community stakeholders ans major population representatives for better education of the community regarding all major and neglected health care
- Directed cost management, utilization management, quality assurance and medical protocol development initiatives, mostly under a resource restricted setup
- Maintained compliance with local, national and federal requirements for staff education and certifications.
- Educated and mentored more than 200 medical students.
- Improved patient outcomes and delivery of care through improved clinical quality processes.
- Led diverse team of medical and administrative professionals in day-to-day clinic activities such as patient care, new business development, and patient relations.
- Assisted senior physicians and surgeons during assessments, examinations and surgical interventions.
- Kept informed on advancements in field to contribute to medical research programs.
- Ordered medical and laboratory supplies and equipment.
- Designed emergency information sheets for staff to encourage quick responses to medical crises.
- Administrated completion of medical forms, reports and evaluations to identify areas requiring improvement.
- Created strategies for quality improvements and maintenance of student health forms.
- Monitored and completed health policy mandates and program directives.
General Duty Medical Officer, District Hospital
Directorate of Health Services (DHS)
04.2022 - 04.2024
- Nodal Officer of natinal programmes : NTEP, NCD, RCH
- Managed all out reach camps and community participation programmes to spread awareness about various health related aspects and programmes
- Planned daily treatments to keep symptoms controlled and maximize patient stay.
- Trained in Detailed history taking and enhanced patient communication skills.
- Managed various emergency health care scenarios such as Normal vaginal delivery, Antepartum Hemorrhage, Post Partum Hemorrhage, Threatened/Inevitable abortion, Diabetic ketoacidosis, Status Epilepticus, Myocardial Infarction, Profuse Bleeding, Stroke, Acute exacerbation of Bronchial Asthma and COPD.
- Carried out procedures like Dressing and Debridement of wounds, NG- tube insertion, Folleys Catheter insertion, Ascitic fluid tapping, Pleural tapping, Endotracheal intubation.
- Mentored clinical staff to provide high quality care and achieve performance targets.
- Managed various Medico-legal cases such as Road traffic Accidents, Physical and Mental Assault, Rape Cases, cases under the POCSO.
- Coordinated training to build and maintain qualified healthcare services team.
- Coordinated training opportunities, course resources and medical specialists to enhance patient care.
- Obtained training on the latest updates and guidelines on TB prevention and erradication.
- ·Coordinated training on the data entry, monitoring and follow up on the patients under the revised NCD guidelines.
- Covered as medical doctor In-charge during absences to provide continuity of care and management.
- Maintained registration, licence to practise and accreditation to comply with law.
- Collaborated with internal experts and external agencies to build and strengthen partnerships.
- Represented organization at conventions, public hearings and forums, speaking for facility needs and sharing key activities.
- Monitored use of supplies, equipment and services to identify and correct overspend.
- Leveraged health resources to address public health issues and improve community wellness.
Duty Medical Officer
Pillar Health Centre
02.2022 - 04.2022
- Managed day-to-day emergency cases
- Prescribed appropriate treatment and managed patient care to its fullest.
- Cleaning and dressing of Wounds.
- Collaborated with higher health care facilities for swift and appropriate management of the patient.
- Analyzed and interpreted various Laboratory reports and basic radiological Images.
Intern Doctor
Manipal College of Medical Sciences
09.2020 - 09.2021
- Completed Clinical Rotations in all Clinical Subjects, each for a period of atleast 3 months.
- Administered immunizations with precision and care, reassuring patients and easing anxiety.
- Shadowed qualified doctors to learn best practices and techniques regarding examinations, operations and patient consultations.
- Presented various topics via Power Point Presentations to a large group of peers and mentors.
- Managed counselling sessions with individuals and groups holding up to 100 people on matters including Personal Hygiene and communicable diseases.
- Kept accurate and up to date notes on patients conditions, health and other data as per the requirement of the Department Head and the Hospital.
- Collected samples from patients for laboratory testing, including blood and tissue, to determine illness.
- Assisted in preparing and organizing rooms for examination and operation, completing in line with the procedure requirements.
- Maintained within client confidentiality laws at all times when dealing with patient's sensitive and health information.
- Ordered laboratory tests and imaging scans to complete further investigations.
- Performed clinical patient examinations promptly, assessing and diagnosing conditions accurately.
- Promoted self-care and general health education, offering practical advice for patients to maintain positive wellbeing.
- Educated patients and family members on treatment options and care for diagnosed conditions.
- Consulted with patients on lifestyle changes related diet and exercise.
- Attended and participated in clinical meetings and continued education training to maintain licensing.
- Assessed illness impact on patient abilities in work activities, placing necessary restrictions.
- Interpreted findings from investigations such as blood tests, communicating diagnosis with patient.
- Carried out telephone triage and face-to-face consultations to provide evidence-based clinical care to patients.
- Issued acute and repeat electronic prescriptions following clinical prescribing formulary.
- Developed evidence-based pain management plans prescribing minimal opioid pain medications.
- Interviewed patients to assess histories, investigate concerns and complete physical examinations.
- Referred patients to outside specialists or hospital admission for more advanced care.
Joint Secretary
PPF (Poor Peoples' Fund), Manipal Teaching Hosital
05.2018 - 05.2019
- Managed and Organized various Donation programmes for the sick and needy people
- Conducted numerous Blood donation programmes.
- Raised Relief funds for the downtrodden during times of needs and Calamities
- Undertook various administrative support duties such as maintaining and ordering stock, photocopying and filing.
- Drafted detailed annual business reports, allowing for comprehensive operational and financial analysis.
- Developed positive relationships with external stakeholders, improving funding and partnership opportunities.
- Coordinated trustee and internal board meetings, handling full administration responsibilities.
- Created and maintained spreadsheets for use within departments to track necessary statistics.
- Maintained well-organised filing system for easy storage and retrieval.
- Used exceptional persuasion and negotiation abilities, directing external agencies to meet agenda requirements.
- Made and received telephone calls and took appropriate action.
Education
Bachelor of Medicine, Bachelor of Surgery - Health Management And Clinical Assistance
Manipal College of Medical Sciences
Pokhara09.2021
Skills
- Patient education
- Patient Health Education
- Public Health
- Strategic Planning
- Clinical Quality Improvement
- Clinical education
- Patient Relations
- Immunization Administration
- Chronic Disease Management
- Medical Recordkeeping
- Mental health care
- Healthcare management
- Differential diagnosis
- Staff Development
- Discharge Planning
- Emergency Patient Care
- Diagnosing patients
- Patient Communication
- Comprehensive History taking
- Patient confidentiality
- Clinical quality improvement
- Diagnostic testing
- Patient relationship management
- Patient records administration
- Clinical instruction
- Clinic administration
- Complying with regulatory guidelines
- Acute and rehabilitative care
- Patient relations
- Personnel management
- Quality Assurance (QA) controls
- Policies and procedures
Languages
Nepali
Advanced
C1
Bengali
Intermediate
B1
English
Bilingual or Proficient (C2)
Hindi
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)
Hindi
Bilingual or Proficient (C2)
Timeline
Medical Officer In-charge
Directorate Of Health Services
04.2024 - Current
General Duty Medical Officer, District Hospital
Directorate of Health Services (DHS)
04.2022 - 04.2024
Duty Medical Officer
Pillar Health Centre
02.2022 - 04.2022
Intern Doctor
Manipal College of Medical Sciences
09.2020 - 09.2021
Joint Secretary
PPF (Poor Peoples' Fund), Manipal Teaching Hosital
05.2018 - 05.2019
Bachelor of Medicine, Bachelor of Surgery - Health Management And Clinical Assistance
Manipal College of Medical Sciences
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