JDE Edwards
Hi, I’m
Sneh Monica David
Gurgaon
Summary
- Currently working as Contract Manger in total 15 years of experience in Finance and Support has worked different support function role
- Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
- Dedicated and meticulous office manager with several years of experience excelling at prioritizing, completing multiple tasks simultaneously and achieving project goals. Flexible and focused team player with unique skillset to streamline operations from within.
Overview
17
years of professional experience
Work History
Genpact
Contract Manager
02.2022 - Current
Job overview
- Negotiated and drafted contracts, reviewed legal documents, and ensured compliance with organizational standards.
- Developed contract templates and processes to streamline contracting procedures.
- Monitored contractual performance to ensure timely completion of deliverables.
- Resolved disputes between parties by analyzing relevant information and determining appropriate solutions.
- Collaborated with internal teams to identify potential risks associated with contract terms.
- Ensured all changes to existing contracts were documented and approved in accordance with established policies.
- Managed the renewal process for expiring contracts, including negotiating new terms as needed.
- Maintained accurate records of all contracts in the organization's database system.
- Analyzed financial data related to contracts to ensure accuracy of payments made and received.
- Managed busy calendar for executive team, planning and preparing meetings and communications.
- Supported in the setup of projects and contracts for a high-volume business.
- Worked closely with Corporate controllership to ensure contracts were approved correctly, resulting in accurate revenue recognition.
- Demonstrated ability to manage tasks concurrently and independently, delivering exceptional results.
Genpact
PMO Operation
01.2020 - 01.2022
Job overview
- Proactively manage, monitor, report and follow up actions and deliverables required from the various stakeholders
- Creating Org structures for new deals, ensuring timely onboarding for resources, Day 1 / Day 30 operations performance dashboards, testing of tools, identify critical processes, expert access files, Backlog definition / Planning, escalation matrix etc
- To ensure zero surprise environment
- Continuously evaluating projects to ensure they are meeting company standards and deadlines
- Overseeing the development of the project and ensuring that team members are conducting their tasks efficiently while upholding the company's standards
- Accurately documenting the project's creation, development, and execution as well as documenting the project's scope, budget, and justification
- Created detailed reports for daily, weekly and monthly activities.
- Responded to customer inquiries in a timely manner and provided exceptional customer service.
- Analyzed data from various sources such as surveys, interviews, focus groups. to inform decision-making related to projects.
- Collaborated closely with senior management on long-term strategic planning initiatives related to projects in development or execution stages.
- Participated in cross-functional teams responsible for developing innovative solutions for complex problems.
- Developed and implemented project plans to ensure successful completion of projects.
- Analyzed customer requirements, identified gaps and developed solutions to meet customer needs.
- Conducted regular meetings with stakeholders to review project status, discuss issues and risks, and obtain feedback on deliverables.
- Provided guidance and support to team members in order to ensure high quality results.
- Created team objectives and roles with specific goals outlined for each individual.
- Produced thorough, accurate and timely reports of project activities.
Genpact
Learning & Development and Human Resources Support
01.2017 - 01.2020
Job overview
- Lead cross-training programs for the Consumer Goods & Retail vertical
- Identify training needs and collaborate with external or Internal training partners
- Design and develop training programs, learning path& materials for both existing and inexperienced users
- Manage Knowledge transfer trainings and assessments during transition
- Create relevant communication- mailers and performance dashboards
- Organize engagement activities- Friday & mid-week fun, R&R, Family & leadership connect etc.
- Developed and implemented training plans and materials for new employee onboarding program.
- Created and maintained a library of existing learning resources to support the organization's training initiatives.
- Analyzed feedback from participants to evaluate effectiveness of learning materials and activities.
- Designed, developed, and delivered blended learning solutions including instructor-led sessions, virtual classes, webinars, eLearning courses.
- Provided guidance in the use of technology-based tools such as Learning Management Systems.
- Maintained records of trainings conducted along with individual performance reports.
- Researched best practices in corporate education and applied them when developing new initiatives.
- Conducted evaluations of training courses to uncover areas in need of improvement.
- Presented training information via role playing, simulations and team exercises.
- Developed new training programs in compliance with company and government standards.
- Managed training calendar for entire fiscal year, including setting course plans, training spaces and department rotations.
- Analyzed each department's training needs and developed new training programs based upon data collected.
- Assisted with the recruitment and onboarding process for new employees.
- Provided guidance to hiring managers on applicable policies and procedures.
- Developed job postings, conducted interviews, and made recommendations for hire.
- Handled benefits administration including health insurance, retirement plans, and vacation time tracking.
- Resolved payroll discrepancies and other employee inquiries related to paychecks or benefits.
- Advised management on legal issues such as labor laws, wage requirements, collective bargaining agreements.
- Processed paperwork for terminations or disciplinary actions taken against employees.
- Facilitated training programs related to safety protocols or other topics relevant to the workplace.
- Provided essential support to address individual HR needs of employees.
- Performed administrative tasks such as filing documents or creating spreadsheets in support of HR operations.
- Conducted background checks and orientation, coordinating new employee onboarding process.
- Identified opportunities to improve HR programs and proposed solutions to increase efficiencies.
- Collaborated with HRBP to develop and execute human resources strategies, enabling business objectives.
Genpact
Operations Specialist
01.2011 - 12.2016
Job overview
- Streamlining the chart of accounts by leading the project for EMEA, APAC, UK, and NAM regions.
- Showcased solution delivery in executing the SAP UAT testing for all the other domains.
- Liaison with the Testing team, in providing a solution-oriented approach for conducting the UAT.
- Tactical buying: Choosing the correct supplier for the material to ensure cost efficiency and assured quality.
- Approving the requisition on time. Creating and sending PO’s to vendors, PO expediting, PO Amendment & Stage Payments, Expert in preparing Dash Boards, SLA deck, Facilitating Vendor Payments (AP) – Ensure completion of receipts of the materials and correction of vendor records to ensure timely payment of the invoices
- Supplier Management – Adding the new suppliers in the system, amending the supplier record to ensure the details are up to date, blocking the redundant suppliers, and evaluating supplier performance and due diligence. Helping to source alternative items for buyers and customers, keeping all supplier programs current and accurate.
- Audit expense forms and ensure expense reimbursements comply with US expense policy and guidelines in Concur.
- Prepare Expenses file to review before release for payment.
Intelenet Global Service
Supplier Account Support Quality Analyst
05.2007 - 12.2010
Job overview
- Ensure consistent improvement in the overall Quality and Training of the process by driving Internal and External Quality
- Implementation of Quality Monitoring process and Training processes, Manage the Quality team and align them towards process excellence
- Timely and consistent reporting of Quality trends, synchronization of Operations with Quality
- Ensure to audit each type of financial transaction for the given process as per the process and customer guidelines
- Understand evaluate audit parameters of the process
- Also, from time to time amend meet customer expectation
- Drive corrective actions in the process to ensure accuracy scores meet the target at both process and individual level, Ability to conceptualize quality initiatives and implement and drive the same and conduct audits.
Education
Rohilkhand University
BA from Arts
01.2004
University Overview
Percentage: 79
Arya Kanya Inter College
12th from NA
01.2001
University Overview
Percentage: 76
Arya Kanya Inter College
10th from NA
01.1999
University Overview
Percentage: 76
Skills
- Financial Records & reporting
- Analytical skills
- Communication skills
- Leadership
- Good collaborator
- Time Management
- Adaptive Learner
- Contract Administration
- Team Coordination
- Budget Planning
- Event Coordination
- Training and Orientation
- Relationship Building
- Multitasking
- Self Motivation
- Operational Reporting
Accomplishments
- Went to USA for 21 days to build better client relationship.
- Vertical reward in 2014
Personal Information
- Date of Birth: 04/02/83
- Gender: Female
- Marital Status: Single
Languages
- Hindi
- English
Software
Bosanova
Concur
Ariba
MAXIMO
SAP
OYSTER
Timeline
Contract Manager
Genpact
02.2022 - Current
PMO Operation
Genpact
01.2020 - 01.2022
Learning & Development and Human Resources Support
Genpact
01.2017 - 01.2020
Operations Specialist
Genpact
01.2011 - 12.2016
Supplier Account Support Quality Analyst
Intelenet Global Service
05.2007 - 12.2010
Rohilkhand University
BA from Arts
Arya Kanya Inter College
12th from NA
Arya Kanya Inter College
10th from NA
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