Summary
Overview
Work History
Education
Skills
Certification
Recognition
Timeline
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Snigdha

Software Project Manager
Gurgaon

Summary

9+ years of experience in Project Management and Software Engineering. Orchestrated end-to-end software design and development in Logistics, Airlines, Data Science, Fin-tech, Support, and Cybersecurity sectors, boosting team efficiency and stakeholder satisfaction. Achieved a 25% increase in product efficiency, a 15% reduction in vulnerabilities and 40% increase in productivity.

Overview

10
10
years of professional experience
6
6
years of post-secondary education
2
2
Certifications

Work History

Project Manager

Luminous
Gurgaon
07.2023 - Current
  • Spearheaded 5 concurrent projects in Software Product development, Cybersecurity, and Data Analytics, fostering collaboration between teams; achieved a 25%~ increase in product launch efficiency and a 15%~ reduction in cybersecurity vulnerabilities.
  • Managed a team of 20 engineers with the help of Agile process.
  • Conducted workload assessments and devised new operational processes that led to a 40%~ increase in productivity.
  • Enhanced product quality by conducting comprehensive risk analysis and introducing mitigation strategies, leading to a 25% reduction in defects and a 30%~ increase in customer satisfaction ratings.
  • Established and heading the product support team, achieving industry-leading SLAs

Senior Business Analyst

RMGX
Gurgaon
10.2022 - 07.2023
  • Maintained cross-functional collaboration with internal business partners to revamp commission structures, resulting in a 15% boost in performance.
  • Supervised team performance by implementing measurable metrics to assess delivery of requirements enhancing delivery by 15%.
  • Championed Agile methodologies by developing a tailored framework for project management, leading to a 20% increase in team velocity and a 25% reduction in project lead time, driving enhanced project outcomes and stakeholder satisfaction.

Team Lead

Bank of America
Gurgaon
07.2017 - 09.2022
  • Directed sprint cycles including time estimation and troubleshooting to maintain sprint cycle closure; ensured efficient product development lifecycle management resulting in timely product releases.
  • Produced comprehensive reports highlighting key industry developments and recommending strategic adjustments; these reports led to a 10% increase in customer retention.

UI Designer

The WebPlant
New Delhi
05.2015 - 12.2016
  • Engineered responsive web applications utilizing HTML, HTML5, CSS, CSS3, and the Bootstrap Framework; optimized site performance and user experience, resulting in a 40% increase in conversion rates.
  • Designed elevated and brand-right creative to achieve marketing and merchant objectives.

Education

B.Tech - Information Technology

RRIMT(UPTU)
Lucknow
01.2010 - 01.2014

Intermediate -

Hoerner College
Lucknow
01.2009 - 01.2010

Highschool -

Hoerner College
Lucknow
01.2009 - 01.2010

Skills

  • Project Deployment

  • Team management

  • Jira

  • Channel Analytics

  • Reporting

  • Agile project management

  • Software projects

  • Data engineering project

  • Leadership

  • Project-based learning

Certification

Licensed [Project Manager] - [Timeframe]

Recognition

  • 5 gold/silver awards
  • Attained the Best Editor's App award at the Windows App Awards for Nawabi-Lucknow through UI/UX enhancements, yielding a 20% boost in app ratings.

Timeline

[SAFe 6 Agilist] Certified - [Valid Till 29/04/26]

04-2025

Project Manager

Luminous
07.2023 - Current

Senior Business Analyst

RMGX
10.2022 - 07.2023

Team Lead

Bank of America
07.2017 - 09.2022

UI Designer

The WebPlant
05.2015 - 12.2016

B.Tech - Information Technology

RRIMT(UPTU)
01.2010 - 01.2014

Intermediate -

Hoerner College
01.2009 - 01.2010

Highschool -

Hoerner College
01.2009 - 01.2010

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Snigdha Software Project Manager