Summary
Overview
Work History
Education
Skills
Languages
Personal Information
Certification
Timeline
Generic
SNIGDHA NIGAM

SNIGDHA NIGAM

Bengaluru

Summary

Dynamic and results-oriented Agile Delivery Lead with 11+ years of experience in
the Software Development Life Cycle (SDLC), delivering scalable retail software
solutions across cross-cultural teams. A Certified Agile Coach and Scrum Master, I
specialize in driving Agile transformations, fostering self-organizing teams, and
ensuring secure, high-quality software delivery through the Secure Development
Lifecycle (SDL).
I leverage the latest AI technologies to enhance productivity, streamline workflows,
and enable data-driven decision-making across Agile practices. My leadership style
emphasizes collaboration, continuous improvement, and customer-centric
delivery.
Recognized for building high-performance teams that thrive in dynamic, fast-paced
environments. A creative problem solver with strong interpersonal skills, I excel at aligning
business goals with technology solutions to deliver measurable value.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Agile Delivery Lead

Schneider Electric
07.2023 - Current

Lead Agile delivery for global, cross-functional teams, ensuring secure, high-
quality software through the Secure Development Lifecycle (SDL).
 Champion the use of cutting-edge AI tools to optimize sprint planning, backlog
prioritization, risk forecasting, and delivery analytics—boosting team velocity and
decision-making precision.
 Facilitate collaborative workshops to define functional and non-functional
requirements at the right level of detail for sprint readiness.
 Collaborate on crafting epics and user stories that align with business goals
and customer value.
 Own and evolve the delivery roadmap, aligning features and milestones with
strategic objectives and stakeholder expectations.
 Proactively unblock teams, manage delivery metrics, and coach continuous
improvement across Agile squads.
 Orchestrate all key Agile ceremonies including daily stand-ups, sprint
planning, retrospectives, demos, PI planning, and SAFe events.
 Foster a culture of trust, transparency, and self-organization, enabling high-
performing teams to thrive in dynamic environments.
 Collaborate across diverse roles—data scientists, analysts, engineers, QA,
product owners—to deliver as “One Team.”
 Coach teams on Agile best practices, assess Agile maturity, and implement
tailored improvements to ways of working.
 Partner with business leaders to remove delivery bottlenecks, improve
predictability, and align execution with OKRs and KPIs.

General

 Drive adoption of Schneider’s product operating model, ensuring alignment
with build-and-maintain principles and continuous value delivery.

Scrum Master

UST Global
08.2022 - 07.2023
  • Manage Multiple scrum Teams
  • Facilitate scrum team ceremonies, including the daily scrum, sprint planning, sprint demo, grooming and retrospectives
  • Guide the scrum teams to follow Agile and Scrum practices to actively promote prioritization, team readiness, and commitment for each Sprint
  • Build agile capability through teaching, mentoring and coaching.
  • Deliver capabilities using agile practices while also following the Software Development Lifecycle, business process mapping, and various release processes as appropriate to ensure all risk, security, and development requirements are met
  • Receive direction from leaders and exercise independent judgment while developing the knowledge to understand function, policies, procedures, and compliance requirements
  • Exceptional stakeholder management skills, ability to relate to and inspire to colleagues across multi-disciplines.
  • Focus on implementing standardised processes to ensure project delivery is on time and in full
  • Act as the first point of escalation for all delivery team members
  • Create daily productivity reports to highlight project slippage at the earliest opportunity
  • Facilitiate daily meetings (Scrum) to ensure team are aligned on priorities and risks/issues are resolved in a timely manner
  • Work alongside project manager to confirm resource availability and ensure workload is accurately planned
  • Owner of the project Jira platform, refining to ensure processes support technical delivery
  • Adept at refinement, story splitting, estimation, velocity, retrospection and other Scrum techniques.

Scrum Master

Tata Consultancy Services
02.2019 - 08.2022
  • Spearheading multiple cross-functional agile teams conducting all agile ceremonies and leading scrum implementations - Assisting the team in identifying obstacles and devising solutions, focusing on maximizing team's productivity - Adopting Agile XP practices such as BDD and ensuring adherence to agile concepts and principles - Ensuring Scrum artifacts are updated regularly for a better visibility and transparency on the
  • Product Burn up
  • Tracking team's Velocity, Sprint Burn down, and Product Burn up to communicate the Product's health to all stake holders - Motivate and help the team to continuously improve the process to enable faster delivery
  • Organize Release planning workshop, story map creation, product workshop with all stake holders and help Product Owner to come up with Product Vision, Product Backlog, Milestones &
  • Release plans - Encouraging the use of Agile engineering practices within the development team - Organize product workshop with all stake holders and help Product Owner to come up with Product Vision,
  • Product Backlog, Milestones & Release plans
  • Facilitate Scrum ceremonies (Grooming, Look Ahead, Sprint planning, Daily stand-ups, Reviews, Demos &
  • Retrospectives)
  • Identify and highlight the impediments and work with relevant stakeholders to solve it as early as possible so that the team can concentrate and deliver the sprint goal
  • Tracking team's Velocity, Sprint Burn down, and Product Burn up to communicate the Product's health to all stake holders
  • Defining the detailed test scope, definition of done criteria to the team and acceptance tests with customer - Liaise with stakeholders & setting up the head end infrastructure required for testing all the features - Co-ordination between offshore and on-site teams - Preparing & Sharing the Status Report as applicable - Co-ordinate/Delegating the task(s) to the team members

Senior Systems Engineer

Infosys
08.2017 - 02.2019
  • Involved in development of business logic which includes Code-behind files, User controls and Classes in the middle tier using C .Net
  • Designed and Developed an Interactive Graphical User Interface for various modules using Win Forms,
  • Windows service, desktop applications inheritable Win Forms and User Controls
  • Implemented .Net framework 4.0 and Object-Oriented Methodologies for application development
  • Performed unit testing and functional testing
  • Fixed the issues occurred during testing process
  • Involved in support and maintenance
  • Developed code documents and user documents
  • Involved in technical support and documenting the user manual
  • Performed NUnit testing for system, automated and end-end testing and prepared requirement documents for testing
  • Implemented abstract, sealed classes, interfaces and classes to construct the business and data tier using C sharp and Entity Framework
  • Developed the architecture with Model View Controller design pattern
  • Overridden default controller behaviors and implemented custom action methods
  • Written SQL Scripts, for creating database tables with foreign key relations in SQL Server 2008/2012 using T-SQL
  • Designed and developed several SQL Server Stored Procedures, User defined Functions, Triggers and
  • Views for all the DML functionality of the application
  • Used Team Foundation Server for source control, data collection, reporting and project tracking
  • Extensively used TFS Spring Templates and Maintained all the User Stories and Tasks in TFS
  • Participated in various Client meetings with the team and the Project manager to discuss improvements/amendments in the development of the application.

Programmer Analyst

Cognizant Technology Solutions
08.2014 - 08.2017
  • Involved in the SDLC of requirement analysis, design and development of the web-based application
  • Developed the business layer with LINQ to Objects and LINQ to SQL
  • Created SQL scripts in SQL Server 2008, and implemented complex logic SQL queries and stored procedures
  • Used Microsoft Application Data Blocks for executing the SQL stored procedures
  • Performed Integration test, Unit test, Stress and Regression test with improved debugging standards
  • Created the .NET builds and made sure the builds are migrated all the way up to the Production Environment
  • Used SQL Tools such as Query Analyzer and SQL Profiler for query optimization
  • Involved in taking backups, Restoring, Import / Export data using SQL Server Import and Export Wizard
  • Used Team Foundation Server TFS for all the source code maintenance needs, tracking using work items
  • Worked with the Architect to drive out requirements of the project and design the application
  • Implementation of Test-driven development TDD approach to ensure quality and minimal bug/defects inherited software solutions - Designed the database, wrote stored procedures, functions, views and triggers in SQL Server 2008
  • Designed and developed various abstract classes, interfaces, classes to construct the business and data tier using C sharp, ADO.NET
  • Extensively used ADO.NET classes provided by the .NET Framework 2.0 for database connectivity
  • Written SQL Queries, Stored Procedures, functions - Unit Testing using N Unit, Regression Testing, Integration Testing, Defect Tracking
  • Systems and Performance testing of the software systems.

Education

B. Tech - Computer Science

BBD NIEC

Executive Management Program, General Management -

Indian Institute of Management, Kozhikode
2021

Skills

  • Agile Methodology
  • Scrum & kanban Framework
  • Scaled Agile Framework (SAFe)
  • Project Management
  • Leadership & Team Building
  • Communication & Social Skills
  • Problem Solving & Conflict Resolution
  • Planning and Organizing
  • Stakeholder Management
  • Risk & Change Management
  • Coaching & Mentoring
  • Facilitating Meetings
  • Software Development (NET)

Languages

English
Fluent
Hindi
Fluent

Personal Information

Certification

  • Scrum Alliance : Certified Scrum Master (CSM)
  • Scaled Agile,Inc. : SAFe 4 Practitioner Certification
  • Google : Agile Project Management
  • AZ-900 : Microsoft Azure Fundamentals

Timeline

Agile Delivery Lead

Schneider Electric
07.2023 - Current

Scrum Master

UST Global
08.2022 - 07.2023

Scrum Master

Tata Consultancy Services
02.2019 - 08.2022

Senior Systems Engineer

Infosys
08.2017 - 02.2019

Programmer Analyst

Cognizant Technology Solutions
08.2014 - 08.2017

Executive Management Program, General Management -

Indian Institute of Management, Kozhikode

B. Tech - Computer Science

BBD NIEC
SNIGDHA NIGAM