Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Timeline
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S. NIKHIL KUMAR

Catalog Specialist
Secunderabad,Telangana

Summary

An enthusiastic learner eager to contribute to team success through hard work, attention to detail and performance excellence.

Overview

4
4
Languages
1
1
Certification
7
7
years of post-secondary education
1
1
year of professional experience

Work History

Catalog Specialist

Amazon
Hyderabad, Telangana
03.2020 - Current
  • Served as POC of Productivity Metrics for the entire team efficiently following the outlined steps of service.
  • Carried out pilot vetting task for the launch of new store in TR (Turkey) Region.
  • Evaluated several records for accuracy, value and status of preservation.
  • Collaborated with EPCR Team in order to dive deep and resolve expired product's related complaints to greater extent by conducting pilot vetting task.
  • Carried out analysis and discovered that majority of counterfeit complaints in IN Region were from Chinese Sellers/Manufacturers.
  • Identified several brands in Q3 2020 leading to higher ccr complaints in various regions and taken specific actions to take down these sellers by implementing gating rules and additional checks.
  • Worked as Quality Auditor for a week in Q3 2020.
  • Have trained more than 30 New Hire's about the process and work structure.
  • Directed as mentor and helped 10 + associates to clear their Ramp and go on live.
  • Received "Rockstar Award" in Q3 2020 for maintaining good quality score.
  • Carried out Brand Owner Audits for entire IN Region from Q4 2020.
  • In Q4 2020 have identified sudden dip in TP complaint rates in New Markets i.e. AE, AU, SG and conducted study to find pattern/trend for these dip in TP's.
  • Directed team in Q1 2021 for generating insights, carrying out pilot vetting tasks and preparing reports.
  • Received Several Accolades from the team for being an effective mentor, carrying out several deep dives and taking the ownership of tasks.

Education

Bachelor of Commerce - Honors

Bhavan's Vivekananda Degree College
Sainikpuri, Hyderabad
06.2016 - 03.2019

MEC - Maths, Economics & Commerce

Bhavan's Sri Aurobindo Junior College
Sainikpuri, Hyderabad
06.2014 - 03.2016

S.S.C -

Model Mission High School
Lothkunta, Secunderabad
06.2011 - 03.2014

Skills

    Microsoft Powerpoint

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Certification

Certified Digital Marketer

Additional Information

  • Environmental Activist
  • Animal Rescuer

Timeline

Catalog Specialist

Amazon
03.2020 - Current

Certified Digital Marketer

09-2019

Bachelor of Commerce - Honors

Bhavan's Vivekananda Degree College
06.2016 - 03.2019

MEC - Maths, Economics & Commerce

Bhavan's Sri Aurobindo Junior College
06.2014 - 03.2016

S.S.C -

Model Mission High School
06.2011 - 03.2014
S. NIKHIL KUMARCatalog Specialist