Snowvia Francis
Mumbai
Summary
Dynamic educator with experience at St. Paul High School, skilled in curriculum development and student assessment. Proven ability to foster positive relationships and enhance student engagement through positive reinforcement. Proficient in Microsoft Excel, I excel in creating tailored learning experiences that promote collaboration and understanding among diverse learners.
Overview
10
10
years of professional experience
Work History
Assistant Teacher
St. Paul High School
06.2023 - Current
- Created and enforced child-based, hands-on curriculum to promote student interest and receptive learning.
- Tutored students requiring extra help and gave additional practice work to help improve concept understanding.
- Promoted a cooperative learning environment that encourages collaboration among students.
- Built and strengthened positive relationships with students, parents and teaching staff.
SUBSTITUTE - CLASS TEACHER
St. Lawrence Primary School
06.2022 - 01.2023
- Class Teacher And All Subjects Teacher For Standard IV
- Prepared and graded subject tests for students.
- Created lesson plans that incorporated differentiated instruction for diverse learners.
- Supervised students throughout day, both in classroom and outside during breaks.
CUSTOMER SERVICE REPRESENTATIVE
Reliance Jio
12.2020 - 02.2022
- Developed strong customer relationships to encourage repeat business.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Maintained detailed records of customer interactions, transactions and comments for future reference.
- Answered inbound calls, chats and emails to facilitate customer service.
FRONT DESK REPRESENTATIVE
Crimson Interactive Pvt Ltd
04.2018 - 09.2020
- Assisted guests at check-in, providing information on various services within hotel.
- Computed bills, collected payments and made change for guests.
- Received incoming calls and coordinated with staff to fulfill customer requests.
- Collaborated with staff to meet incoming guest needs, smooth check-in processes and maximize satisfaction.
- Reviewed safety, health and sanitation processes throughout areas and enforced rules to promote security and safety.
DANCE, SPEECH AND DRAMA TEACHER
HIPA KIDS
01.2018 - 04.2018
- Taking Care Of Children Between The Age Of 3 To 7 And Teaching Them Speech, Drama And Dance.
- Prompted student motivation, participation and listening skills through positive reinforcement and weekly recognition.
Family Business of Wedding Catering and Flowers
SS Crafts
01.2015 - 01.2018
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Updated and maintained databases with current information.
- Operated equipment and machinery according to safety guidelines.
Education
D.El.ED - Education
Rajiv Gandhi Institute (Manjara Charitable Trust)
Andheri01-2023
Graduation - Commerce And Accounts
Smt.M.M.K College Of Commerce And Economics
Bandra03.2015
H.S.C -
R.D. National College
Bandra03-2012
S.S.C -
Duruelo Convent High School
Bandra,Mumbai03-2010
Skills
- Basic computer
- Microsoft Excel
- Power Point Presentation
- Microsoft Word
- Positive reinforcement
- Student assessment
- Child development
- Curriculum development
Accomplishments
CTET QUALIFIED
Languages
English
First Language
Marathi
Upper Intermediate
B2
Hindi
Upper Intermediate
B2
Affiliations
- Dancing
- Singing
- Editing
- Photography
Personal Details
- Marital status : Married
- DOB : 9th April 1995
References
References available upon request.
Timeline
Assistant Teacher
St. Paul High School
06.2023 - Current
SUBSTITUTE - CLASS TEACHER
St. Lawrence Primary School
06.2022 - 01.2023
CUSTOMER SERVICE REPRESENTATIVE
Reliance Jio
12.2020 - 02.2022
FRONT DESK REPRESENTATIVE
Crimson Interactive Pvt Ltd
04.2018 - 09.2020
DANCE, SPEECH AND DRAMA TEACHER
HIPA KIDS
01.2018 - 04.2018
Family Business of Wedding Catering and Flowers
SS Crafts
01.2015 - 01.2018
D.El.ED - Education
Rajiv Gandhi Institute (Manjara Charitable Trust)
Graduation - Commerce And Accounts
Smt.M.M.K College Of Commerce And Economics
H.S.C -
R.D. National College
S.S.C -
Duruelo Convent High School