S. N. Shankar Kiran
Service Assurance & NetworkTechnical Specalist
Sandya Nagar, Bangalore
Summary
Experienced Service and Technical specialist with a proven track record of designing, implementing, and optimizing complex network infrastructures. Adept at leading cross-functional teams, implementing security measures, and driving process improvements. Seeking to leverage my technical skills and leadership abilities to enhance network performance and contribute to organizational success
Overview
13
13
years of professional experience
1
1
Language
Work History
Global Technical Specialist
AT&T communication Pvt Ltd
Bangalore
01.2013 - Current
- With a proven track record of designing, implementing, and optimizing complex network infrastructures
- Adept at leading cross-functional teams, implementing security measures, and driving process improvements
- Seeking to leverage my technical skills and leadership abilities to enhance network performance and contribute to organizational success
- Skills:
- Network Design and Configuration - Network Troubleshooting - Security Protocols and Firewalls - Routing and Switching - Network Monitoring and Analysis - Team Leadership and Collaboration - Project Management - Vendor Relationship Management
- Professional Experience:
- Service Assurance &, Led a team of 8 network engineers, overseeing all aspects of network infrastructure design, implementation, and maintenance
- Spearheaded the migration from legacy network systems to a modern, scalable architecture, resulting in a 30% improvement in overall network performance
- Implemented advanced security protocols, reducing security vulnerabilities by 25% and ensuring compliance with industry standards
- Managed vendor relationships, negotiating contracts and ensuring timely delivery of network equipment and services
- Collaborated with cross-functional teams to identify and address network-related issues, minimizing downtime and maximizing efficiency
- Conducted regular network assessments and audits, identifying opportunities for optimization and cost reduction
- Mentored junior team members, providing technical guidance, and fostering professional development.
Network Engineer
Hewlett Packard, Adecco India Pvt Ltd
01.2011 - 01.2013
- Designed and configured complex network solutions for clients, including LAN/WAN setups, VPNs, and cloud-based networks
- Led the troubleshooting and resolution of network issues, maintaining a 99.9% uptime rate for client networks
- Collaborated with sales teams to gather client requirements and propose tailored network solutions, resulting in a 20% increase in client retention
- Implemented network monitoring tools and established proactive monitoring processes, reducing response time to critical incidents by 40%
- Managed network documentation, ensuring accuracy and accessibility for team members and clients.
Education
B.Sc. - Computer science
Osmania University
M.B.A - Finance
Andhra University
Cisco Certified Network Associate (CCNA) Cisco Certified Network Professional (CCNP) Cisco SD-WAN Solutions v2.0 (ENSDWI) Juniper Network certified Internet Associate (JNCIA) - undefined
Information Technology Infrastructure Library (ITIL 4 - IT - undefined
Skills
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Timeline
Global Technical Specialist
AT&T communication Pvt Ltd
01.2013 - Current
Network Engineer
Hewlett Packard, Adecco India Pvt Ltd
01.2011 - 01.2013
B.Sc. - Computer science
Osmania University
M.B.A - Finance
Andhra University
Cisco Certified Network Associate (CCNA) Cisco Certified Network Professional (CCNP) Cisco SD-WAN Solutions v2.0 (ENSDWI) Juniper Network certified Internet Associate (JNCIA) - undefined
Information Technology Infrastructure Library (ITIL 4 - IT - undefined
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