Experienced HR Operations Manager with 11 years of work experience with a strong track record of leading and performing day-to-day HR operations. Highly skilled in HR operations, employee relations and performance management. Demonstrated leadership in driving HR initiatives and resolving complex issues. Committed to fostering a positive work environment. Completed a Masters of Business Administration from Amity University and holds SPHRi certification. Passionate about improving organizational effectiveness and supporting employee success.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Associate Team Lead - HR Operations
Bunge Limited
12.2018 - Current
Employee Records
Responsible for all the HR transactions & data management
Responsible for ensuring completeness and integrity of employee data.
Benefits
Ensuring reimbursement processing of employee expense claims as per company policy.
HR MIS & reporting
Responsible for providing support to the business with accurate and timely data inputting and management, reflecting Joining, Transfers, Exit etc
Employee Relations
Responsible for providing first level support to Stakeholders in end to end HR Service, including operational/generalist HR matters
Providing responses to inquiries regarding HR policies & procedures to employees.
Project Management
Project lead for multiple automation projects
Lead discussions with stakeholders to understand project requirements; manage project scope and dependencies between projects, and resolve conflicts
Work with resource manager to identify available resources, tracking project timelines, estimates and scheduling of deliverables and act as a primary contact for project related information
Coordinate with cross-functional teams to gather requirements; and thoroughly test requirements and functionality and make sure project meets the requirement specifications
People Operations Specialist
ABInBev
09.2017 - 11.2018
Employee Life Cycle management
Responsible for ensuring completeness and integrity of employee records, files and data.
Responsible for providing first level support to employees in end to end HR Service, including operational/generalist HR matters
Responsible for providing support to the business with accurate and timely data inputting and management, reflecting Joining, Transfers, Exit, all payroll related changes,
Responsible for providing the wider HR management team with proactive and reliable administrative and advisory support, as required, to ensure all necessary paperwork and approvals i.e Manpower Approval Forms, Interview assessment sheets are approved and in place for all employees
Providing HRMIS support - preparation of monthly HR reports.
Providing payroll inputs as per pay roll advice format.
Assistant Manager - HR Team Lead
Videocon Telecommunication
05.2011 - 05.2015
Project Management
Led projects for various Human Resource initiatives including Recruitment, performance management, and Field Operations.
Manpower Planning
Preparation of Annual Manpower Plan for Financial Year 13-14/14-15/15-16.
Talent Acquisition
Ensuring TAT on closing of all positions
Ensuring quality replacements of the critical positions at all times
Coordinating recruitment including pre-employment screenings, offer letters, and new hire orientation
Employee Life Cycle Management
Onboarding:
Responsible for on-boarding process for new hires and onboarding documentation integrity.
Employee Records
Managing the HR records
Reconciliation of employee database on all tools & records
Payroll
Consolidation of Payroll with all inputs as per pay roll advice format.
Ensuring reimbursement of employee expense claims as per company policy in the payroll cycle.
HR MIS & reporting
Provide 100 % error free data on employee's profile, appraisal analysis, attrition report and any type of data required by senior management.
Providing inputs to CFO for all HR Costs for various Business Cost center.
Providing MIS to MD office for Manpower Optimization Exercise during FY 13-14 & FY 14-15
Preparation of monthly HR reports - BMO , attrition analysis, RAG etc.
Monitoring the HR Budget with variance analysis.
Employee Relations
Providing responses to inquiries regarding HR policies & procedures.
Implementation and successful closure of PIP of underperforming employees.
Handle employee terminations, grievance and other difficult situations working closely with legal counsel, supervisors and management
Performance Appraisal
Responsible for the implementation of PMS cycle and variable pay exercise for employees
Coordinating in releasing increment letters.
Retention
Responsible for resignation reversals
Responsible for Exit interview analysis
Maintained Retention tracker
Exit Management
Conducting exit interviews, analyze feedback and exit data and report the same to the Business
Processing the Full and final settlement within specified TAT.
Education
MBA (HR) -
Amity University
06.2010
Masters in Biotechnology (Hons) -
Panjab University
06.2008
Bachelors in Biotechnology (Hons) -
Panjab University
01.2006
Skills
Coaching and Mentoring
Stakeholder Management
Results-driven mindset
Teamwork and Collaboration
Project Management
MS Office: Word, Outlook, PowerPoint, Excel, Sharepoint, MS Visio, Open-text