Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Shagun Nayyar

Summary

Experienced HR Operations Manager with 11 years of work experience with a strong track record of leading and performing day-to-day HR operations. Highly skilled in HR operations, employee relations and performance management. Demonstrated leadership in driving HR initiatives and resolving complex issues. Committed to fostering a positive work environment. Completed a Masters of Business Administration from Amity University and holds SPHRi certification. Passionate about improving organizational effectiveness and supporting employee success.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Associate Team Lead - HR Operations

Bunge Limited
12.2018 - Current

    Employee Records

    • Responsible for all the HR transactions & data management
    • Responsible for ensuring completeness and integrity of employee data.
    • Benefits

      • Ensuring reimbursement processing of employee expense claims as per company policy.
      • HR MIS & reporting

        • Responsible for providing support to the business with accurate and timely data inputting and management, reflecting Joining, Transfers, Exit etc
        • Employee Relations

          • Responsible for providing first level support to Stakeholders in end to end HR Service, including operational/generalist HR matters
          • Providing responses to inquiries regarding HR policies & procedures to employees.
          • Project Management

            • Project lead for multiple automation projects
            • Lead discussions with stakeholders to understand project requirements; manage project scope and dependencies between projects, and resolve conflicts
            • Work with resource manager to identify available resources, tracking project timelines, estimates and scheduling of deliverables and act as a primary contact for project related information
            • Coordinate with cross-functional teams to gather requirements; and thoroughly test requirements and functionality and make sure project meets the requirement specifications

People Operations Specialist

ABInBev
09.2017 - 11.2018
  • Employee Life Cycle management
  • Responsible for ensuring completeness and integrity of employee records, files and data.
  • Responsible for providing first level support to employees in end to end HR Service, including operational/generalist HR matters
  • Responsible for providing support to the business with accurate and timely data inputting and management, reflecting Joining, Transfers, Exit, all payroll related changes,
  • Responsible for providing the wider HR management team with proactive and reliable administrative and advisory support, as required, to ensure all necessary paperwork and approvals i.e Manpower Approval Forms, Interview assessment sheets are approved and in place for all employees
  • Providing HRMIS support - preparation of monthly HR reports.
  • Providing payroll inputs as per pay roll advice format.


Assistant Manager - HR Team Lead

Videocon Telecommunication
05.2011 - 05.2015

Project Management

Led projects for various Human Resource initiatives including Recruitment, performance management, and Field Operations.

Manpower Planning

  • Preparation of Annual Manpower Plan for Financial Year 13-14/14-15/15-16.

Talent Acquisition

  • Ensuring TAT on closing of all positions
  • Ensuring quality replacements of the critical positions at all times
  • Coordinating recruitment including pre-employment screenings, offer letters, and new hire orientation

Employee Life Cycle Management

Onboarding:

  • Responsible for on-boarding process for new hires and onboarding documentation integrity.

Employee Records

  • Managing the HR records
  • Reconciliation of employee database on all tools & records

Payroll

  • Consolidation of Payroll with all inputs as per pay roll advice format.
  • Ensuring reimbursement of employee expense claims as per company policy in the payroll cycle.

HR MIS & reporting

  • Provide 100 % error free data on employee's profile, appraisal analysis, attrition report and any type of data required by senior management.
  • Providing inputs to CFO for all HR Costs for various Business Cost center.
  • Providing MIS to MD office for Manpower Optimization Exercise during FY 13-14 & FY 14-15
  • Preparation of monthly HR reports - BMO , attrition analysis, RAG etc.
  • Monitoring the HR Budget with variance analysis.

Employee Relations

  • Providing responses to inquiries regarding HR policies & procedures.
  • Implementation and successful closure of PIP of underperforming employees.
  • Handle employee terminations, grievance and other difficult situations working closely with legal counsel, supervisors and management

Performance Appraisal

  • Responsible for the implementation of PMS cycle and variable pay exercise for employees
  • Coordinating in releasing increment letters.

Retention

  • Responsible for resignation reversals
  • Responsible for Exit interview analysis
  • Maintained Retention tracker

Exit Management

  • Conducting exit interviews, analyze feedback and exit data and report the same to the Business
  • Processing the Full and final settlement within specified TAT.

Education

MBA (HR) -

Amity University
06.2010

Masters in Biotechnology (Hons) -

Panjab University
06.2008

Bachelors in Biotechnology (Hons) -

Panjab University
01.2006

Skills

  • Coaching and Mentoring
  • Stakeholder Management
  • Results-driven mindset
  • Teamwork and Collaboration
  • Project Management
  • MS Office: Word, Outlook, PowerPoint, Excel, Sharepoint, MS Visio, Open-text

Certification

SPHRi certified

Lean certified

Timeline

Associate Team Lead - HR Operations

Bunge Limited
12.2018 - Current

People Operations Specialist

ABInBev
09.2017 - 11.2018

Assistant Manager - HR Team Lead

Videocon Telecommunication
05.2011 - 05.2015

MBA (HR) -

Amity University

Masters in Biotechnology (Hons) -

Panjab University

Bachelors in Biotechnology (Hons) -

Panjab University
Shagun Nayyar