sobiya pullancheri
Fraud Specialist
Mumbai
Summary
Dynamic professional with a proven track record at Eclinicalworks, adept in patient management and implementing anti-fraud strategies. Excelled in roles requiring attention to detail and shared governance, significantly improving client care and reducing fraud incidents. Skilled in progress evaluations and streamlining processes, enhancing efficiency and trust.
Overview
2017
2017
years of professional experience
Work History
Interactive Case Manager
Eclinicalworks
- Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
- Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
- Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
- Developed and implemented comprehensive case management plans to address client needs and goals.
Fraud Specialist
Jp Morgan Chase Bank
- Improved customer trust by promptly addressing and resolving reported instances of fraud.
- Reviewed reports and individual transactions which appeared suspicious to uncover possible fraudulent activity.
- Conducted thorough investigations into suspected fraudulent activities, resulting in timely resolution of cases.
- Reduced instances of fraud by implementing comprehensive detection and prevention strategies.
- Maintained detailed records of all detected fraud incidents for future reference and analysis.
- Enhanced company security with advanced fraud monitoring systems and tools.
- Identified trends in fraudulent activities through data analysis, which informed updates to anti-fraud strategies.
Drug Invoice Analyst
Sterlingback Check
07.2015 - 10.2016
- Demonstrated strong attention to detail, consistently identifying and correcting errors before final invoice submission.
- Improved invoice processing efficiency by implementing automated systems and streamlining workflow.
- Expedited payment processing by maintaining an organized filing system for all invoices and supporting documentation.
- Played a key role in cash flow optimization by monitoring accounts receivable aging reports and proactively addressing past due balances.
Education
Graduated - Arts
Mumbai University
Mumbai11.2023
Skills
Progress evaluations
Timeline
Drug Invoice Analyst
Sterlingback Check
07.2015 - 10.2016
Interactive Case Manager
Eclinicalworks
Fraud Specialist
Jp Morgan Chase Bank
Graduated - Arts
Mumbai University
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