Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Sofia Naveen

Bangalore

Summary

Dynamic Human Resources Manager with a proven track record at Capgemini, excelling in strategic planning and performance management. Enhanced employee engagement scores through innovative training programs and effective conflict resolution. Skilled in data analysis and stakeholder management, driving organizational success and fostering a positive workplace culture.

Overview

21
21
years of professional experience

Work History

Human Resources Manager

Capgemini
Bangalore
01.2025 - Current
  • Oversaw training programs, ensuring compliance with company policies and industry standards.
  • Managed employee relations, resolving conflicts and fostering a positive workplace culture.
  • Conducted performance evaluations, providing constructive feedback to enhance employee development.
  • Collaborated with leadership on workforce planning and organizational development initiatives.

HR Business Partner

IBM
Bangalore
08.2018 - 12.2024
  • Partner with senior management to develop and implement HR strategies aligned with business goals.
  • Implement and manage the performance management system which results increase in employee engagement scores and productivity.
  • Effectively handle intricate complex queries initiated by managers.
  • Develop and facilitate leadership training programs, improving managerial effectiveness.
  • Provide coaching and guidance retention strategies, return-to-workplace protocols, IBM policy inquiries, and talent assessment.
  • Provide structured analysis of various reports to the managers.
  • Support and coach people managers on complex employee issues.
  • Manage diverse cases of employee relations issues, interpret employment policies, address workforce grievances, provide disciplinary advice to management & offer guidance to both managers and employees and ensure adherence to company standards.
  • Manages and resolves employee relations issues, conducting effective, thorough, and objective investigations.
  • Support post-merger integration for a seamless transition of the workforce into IBM.
  • Frame and implement enablement sessions for the new manager population.
  • Been part of merger and acquisition projects, such as Apptio, Maverik & Software AG.
  • Actively collaborated with the global team for various squads and stretch projects.

Enterprise Career & Skills Solutions

IBM
Bangalore
05.2016 - 08.2018
  • Analysed the skill gap for the business units and developed a framework for certification programs to reskill the resource future-ready.
  • Provided the ideas to simplify and streamline the certification process and implement badging tool.
  • Increased the adoption of the certification program by 30% among the employees.
  • Provided analysis of the reports for the stakeholders and raised the issues based on the reporting trends.
  • Transitioned certification process for the Kyndryl spin-off.

Talent Acquisition Partner

IBM
Bangalore
07.2013 - 08.2016
  • Handled the complete recruitment process across the Systems and Digital Business Units domains.
  • Partnered with BU Heads and Hiring Managers for their new requirements and allocations.
  • Increased gender diversity for the Technology practice for the System and Digital business unit.
  • Guided team on the process and policy changes.
  • Provided regular and accurate reporting on recruitment metrics and detailed candidate tracking to hiring managers, stakeholders, and senior management.
  • Trained, mentored, and managed a team of sourcing and recruitment specialists.
  • Partnered in projects that involve Global Talent Mapping and Market Intelligence for defining skillsets for both GMUs and Matured Markets.

Sr. Consultant

P N Venugopal & Associates
Bangalore
08.2004 - 07.2013
  • Handled technical recruitment primarily on account management of various Semiconductor, Telecom, and Networking clients.
  • Handled end-to-end recruitments for various key positions and sourcing through direct sourcing and social networking, job portals, etc.
  • Used social networking sites like LinkedIn for talent mapping, identifying, and sourcing the right talent for the right jobs.
  • Worked extensively on various job portals for sourcing resumes and for advertising the requirements.

Education

Post Graduation Diploma in Business Administration - HRM

Symbiosis Centre for Distance Learning
Pune

Bachelor Of Computer Applications -

Madurai Kamraj University

Diploma in Computer Technology -

Kongu Polytechnic

Skills

  • Strategic Planning
  • Performance Management
  • Talent Acquisition
  • Policy Implementation
  • Employee Relation
  • Legal Compliance
  • Training & Enablement
  • Data Analysis
  • Stakeholder Management

Accomplishments

• Spearheaded the design and implementation of a strategic Manager Enablement program at Capgemini; received commendation from executive leadership (VP and BU Head) for enhancing management efficiency.
• Instrumental in building the entire team of Maxlinear for their new R&D center in Bangalore.
• Built the entire team of Beceem Communications, which was acquired by Broadcom.
• Increased gender diversity for the Technology practice in the System and Digital business unit.
• Improved the internal hiring process policy frameworks.
• Onboarded 100+ engineers for the India Software Labs Engineering team for the year 2015-2016.
• Recognized as the best talent partner for the Systems and Digital Business unit for the North America region.

Timeline

Human Resources Manager

Capgemini
01.2025 - Current

HR Business Partner

IBM
08.2018 - 12.2024

Enterprise Career & Skills Solutions

IBM
05.2016 - 08.2018

Talent Acquisition Partner

IBM
07.2013 - 08.2016

Sr. Consultant

P N Venugopal & Associates
08.2004 - 07.2013

Post Graduation Diploma in Business Administration - HRM

Symbiosis Centre for Distance Learning

Bachelor Of Computer Applications -

Madurai Kamraj University

Diploma in Computer Technology -

Kongu Polytechnic

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Sofia Naveen