Soham Dutta

• Clients: Netsmart Technologies.
• Domain: Behavioral Health.
• Worked on the myQA platform creating and executing scenarios, working on regression items and fixing automation scenarios.
• Worked on the OrderConnect applications (both OC and OCNX), along with the three EHRs: myUnity, myAvatar, and myEvolv.
• Validated CareFabric events by testing their generation, data payloads, to ensure accurate communication across healthcare modules.

• Completed training and performed testing of web applications.

• Clients: Netsmart Technologies, AIS Alfaplan, viaPeople.
• Domains: Behavioral Health, Logistics, and Performance Management.
• Conducted comprehensive functional, smoke and regression testing across desktop, web, and mobile applications (iOS and Android).
• Developed and executed detailed test cases, ensuring full coverage of business requirements and workflows.
• Built a proof of concept (POC) using Java, Selenium, and TestNG to validate automation testing feasibility.
• Performed manual API testing using Swagger and Postman, validating request-response flows.
• Utilized JIRA to manage project workflows:

1. Created and maintained epics, stories, and tasks.

2. Actively participated in sprint planning, backlog grooming, and issue resolution.

• Performed database testing using SQL queries via SQL Server Management Studio (SSMS).
• Configured VM environments for testing.
• Configured local environment for testing React-based web applications:

1. Cloned repositories using Git.

2. Installed project dependencies with Node.js, npm, and Yarn.

3. Deployed local servers to test frontend modules.

• Created Docker images and deployed test environments to Azure cloud infrastructure.
• Delivered knowledge transfer (KT) sessions for onboarding new QA team members.
• Participated in Agile ceremonies, including daily stand-ups, retrospectives, and sprint reviews; estimated story points for user stories.
• Collaborated with Product Managers and UX teams to refine wireframes, mockups, and user flows for improved usability and functionality.
• Managed test activities using TestRail:

1. Added test cases and created test runs.

2. Customized test case formats to align with application domains.

3. Structured test suites based on functional areas for better traceability.

• Prepared and presented test reports covering defect trends and test coverage.

• Managed Accounts and Advances operations, handling loan processing, customer onboarding, and account servicing in compliance with regulatory norms.
• Opened and maintained new deposit accounts, including savings and term deposits, ensuring accurate documentation and customer satisfaction.
• Oversaw end-to-end loan disbursement processes, including eligibility checks and documentation for car, home, gold, personal, and business loans.
• Led branch operations as Acting Manager on deputation, supervising staff, ensuring compliance, and achieving performance targets.
• Conducted public awareness sessions and presentations at government and private institutions to promote banking products and financial literacy.
• Facilitated Aadhaar linking and supported demonetization efforts, ensuring smooth execution of compliance services during government initiatives.

• Client: Credit Suisse.
• Domain: BFS vertical
• Developed and maintained Linux shell scripts to automate tasks and streamline operational workflows.
• Handled ticket assignment and workflow management using the BMC Remedy tool, ensuring proper prioritization and resolution across technical support teams.
• Creating SRs with Oracle.