

Results-driven Accounts Receivable & Credit Control professional with 16+ years of experience in O2C, Billing, Collections, Reconciliation, and MIS Reporting. Proven expertise in improving collections, reducing overdue accounts, managing KPIs/SLAs, and driving process improvements. Skilled in SAP, customer account management and cross-functional coordination.
· Managed client coordination, commercial negotiations, and payment discussions for property transactions.
· Handled customer relationship management, documentation, and collection follow-ups.
· Developed strong communication, negotiation, and client servicing capabilities.
Accounts Receivable (AR) Management
Credit Control & Collections
Order to Cash (O2C) Process
Customer Account Reconciliation
Billing & Invoicing
Payment Follow-ups & Recovery
Aging Analysis & MIS Reporting
Debit/Credit Note Handling
Sales Accounting
GST & Tax Invoice Verification
SAP / Oracle / Tally ERP
Microsoft Excel (VLOOKUP, Pivot Table, MIS)