To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
3
3
years of professional experience
Work History
Business Analyst
Udaan
07.2021 - Current
Part of GTM team working on improving buyer experience and increasing business
Building and maintaining automated live dashboards to support day-to-day tracking of business
Planning analysis for GTM team manpower design, creating targets and tracking achievement against targets to hit team goals
RCA to understand deviations in trends of KPIs
Build model for classification of assistance needed for buyers
This helped GTM team to design buyer coverage model more efficiently and with lower cost
Owning all data requirements from multiple team. Extraction and processing of millions of rows from multiple data sources using SQL to provide structured data to business units
Impact analysis of projects and tracking of projects
Extraction and Analysis of historical data with help of SQL, Excel, Data Studio and Google sheets that translates data into actionable insights
Leading team of 3 MIS and 1 Analyst, making sure that each of them adds to their maximum in growing business and ensuring their personal growth.
Business Analyst
Udaan
08.2020 - 07.2021
Part of Returns team working on improving buyer experience and decreasing overall returns loss
Build dashboards to provide visibility on return metrics like return raised percentage, approval rate, RVP cancellation, return loss percentage, resolution time etc.
Tracking these numbers on weekly/monthly basis and provide RCAs for deviation observed in any of metrics
Buyer Flagging: Build model to flag buyers as RED based on relative behavior of buyer on various parameters like return rate, dispute rate, return reason, pick-up cancellation rate etc.
Impact analysis of projects and tracking of projects.
Collaborated with stakeholders to define project objectives and criteria
Identified patterns and trends in large data sets and provided actionable insights
Utilized data visualization techniques to present and explain complex data sets
Optimized data access and storage to improve performance of analytics systems
Education
M.Tech - Industrial Mathematics
and Scientific Computing
IIT Madras
Chennai
2020
Master of Science - Mathematics
SLIET PUNJAB
Sangrur
2018
Bachelor of Science - PCM
KURUKSHETRA UNIVERSITY
Kurukshetra
2016
Skills
SQL
Microsoft Excel
Power BI
Python
Google Sheet
Data Studio
Process Optimization
Data and Analytics
Scholastic Achievements
Department Rank 1 in M.Sc. Mathematics at central funded technical institute SLIET PUNJAB. (2018)
GATE Exam: Secured All India Rank-225 in Mathematics among 8765 students. (2018)
JAM Exam: Secured All India Rank-964 in Mathematics among 9999 students. (2016)
3rd position in Zonal Level Science Quiz Contest and participated in State Level Quiz Contest. (2015)
Awarded Central Sector Scheme of Scholarship for excellent percentage in 12th class. (2013)
Timeline
Business Analyst
Udaan
07.2021 - Current
Business Analyst
Udaan
08.2020 - 07.2021
M.Tech - Industrial Mathematics
and Scientific Computing