Sohel Rai
New Delhi
Summary
Resourceful Customer Service Representative known for maintaining high productivity and efficiently completing tasks. Skilled in conflict resolution, time management, and communication, ensuring smooth operational flow and customer satisfaction. Excel in active listening, empathy, and adaptability, leveraging these soft skills to navigate customer interactions successfully and foster positive outcomes.
Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.
Overview
1
1
year of professional experience
Work History
As a Csr
Sohel rai
New Delhi
04.2025 - Current
- Gathered feedback from customers regarding products and services.
- Maintained records of customer interactions, transactions, comments and complaints.
- Demonstrated excellent verbal communication skills when interacting with customers.
- Identified customer needs and provided appropriate solutions.
- Analyzed customer feedback data to identify areas of improvement.
- Participated in team meetings or training sessions when necessary.
As a Csr
Sohel rai
New Delhi
04.2025 - 05.2025
Education
12 Th Pass - Arts
Jps Public School Jaunpur Up
Uttar Pradesh Languages
Hindi
First Language
English
Beginner (A1)
A1
Timeline
As a Csr
Sohel rai
04.2025 - Current
As a Csr
Sohel rai
04.2025 - 05.2025
12 Th Pass - Arts
Jps Public School Jaunpur Up