Sohini Chatterjee
Summary
Experienced Molecular Biologist and Application Specialist with 15+ years of expertise in molecular diagnostics, technical applications, customer support, laboratory quality systems, and advanced molecular workflows. Proven track record in application training, troubleshooting, workflow optimization, assay implementation, and long-term customer relationship management across leading molecular diagnostic laboratories. Strong expertise in RT-PCR, HIV Viral Load Testing, MLPA, NGS workflows, clonality testing, molecular assay troubleshooting, and laboratory quality management systems under NABL ISO 15189 standards. Recognized for exceptional application support, technical versatility, leadership, communication, and customer-focused problem solving.
Overview
15
15
years of professional experience
Work History
Deputy Manager – Application Specialist
DSS IMAGETECH PVT. LTD.
01.2021 - Current
- Providing application and technical support for molecular diagnostic assays and workflows across leading laboratories in East and North-East India.
- Supporting HIV Viral Load Testing laboratories under NACO using Abbott m2000 systems.
- Conducting hands-on application training, assay demonstrations, validations, troubleshooting, and workflow optimization.
- Delivering support across molecular techniques including DNA/RNA extraction, RT-PCR, MLPA, Clonality Testing, NGS workflows, and genetic diagnostics.
- Assisting laboratories with instrument calibration, maintenance coordination, software analysis, and assay troubleshooting.
- Conducting customer-site demonstrations and training for newly introduced molecular product lines.
- Building strong long-term customer relationships through responsive technical support and continued application assistance.
- Providing practical troubleshooting support to ensure workflow continuity and customer confidence.
- Received the 'Exemplary Outreach Award 2024–2025' for Exceptional Application Support during the Annual Synergy Meet 2025, Phuket, Thailand.
- Honoured with the award for 'Exceptional Versatility in Multiple Principal Support' during Divisional Sales and Strategy Meet 2026 at Radisson Blu, Faridabad.
- Successfully strengthened customer engagement and application support across multiple molecular diagnostic platforms and laboratories.
- Conducted international MLPA assay demonstration and hands-on training at OMC Limited, Dhaka, Bangladesh.
Technical Officer – Early Infant Diagnosis, NACO Regional Reference Laboratory
ICMR-NIRBI (FORMERLY NICED)
01.2011 - 01.2020
- Performed HIV-1 Real-Time PCR Early Infant Diagnosis qualitative assays using Abbott molecular platforms.
- Conducted HIV-1 Quantitative Viral Load testing using Abbott systems.
- Managed sample receiving, acceptance/rejection procedures, storage, documentation, and reporting workflows.
- Generated and maintained EID reports and laboratory records as per operational guidelines.
- Provided state-level training and technical orientation programs for laboratory personnel under NACO HIV initiatives.
- Participated in NABL accreditation activities and functioned as Internal Auditor under ISO 15189:2012 standards.
- Managed quality documentation, QC monitoring, CAPA implementation, and laboratory compliance activities.
- Operated Abbott m2000sp DNA/RNA extraction system and Abbott m2000rt Real-Time PCR platform.
- Performed DNA extraction from DBS, whole blood, and plasma samples followed by PCR-based molecular analysis.
- Supported laboratory quality systems, troubleshooting activities, and workflow management.
- Reduced assay failure rates through effective troubleshooting and quality monitoring.
- Successfully managed NABL and NACO documentation processes.
- Faced WHO audits and supported laboratory quality compliance.
- Served as Deputy Quality Manager for NABL-accredited molecular laboratory.
- Conducted training workshops for laboratory technicians across multiple Indian states under national HIV programs.
- Improved turnaround time (TAT) and workflow efficiency.
- Managed QC systems and troubleshooting processes effectively.
Education
M.Sc. - Microbiology
Vijaygarh Jyotish Ray College, University of Calcutta
B.Sc. - Microbiology (Hons)
Institute of Genetic Engineering, University of Kalyani
ISC - Class XII
Our Lady Queen of the Missions School
ICSE - Class X
St. Thomas’ Day School
Skills
- Molecular Diagnostics
- Application Support
- RT-PCR techniques
- HIV Viral Load Assay & DBS Assay in Abbott m2000sp system
- Technical Training
- Troubleshooting
- Customer Relationship Management
- Scientific Demonstrations
- Laboratory Quality Management Systems
- NABL ISO 15189 Trained
- MLPA Techniques
- Genetic Diagnostics
- NGS Workflow Support
- Clonality Testing
- Sanger Sequencing
- Instrument Validation
- Calibration
- QC Documentation
- Team Leadership & Coordination
- Data Analysis
- Scientific Reporting & Presentation
- Excellent Communication skills
- LIS, Excel, Google Workspace
- AI Tool
- Assays: BCR-ABL, AML Panels, JAK2,MTB, HLA-B27
- Experience in Qiagen QIAcube Connect, Rotor-Gene Q, Bio-Rad Platforms, QuantStudio Systems, ABI Capillary Systems,Thermo Fisher Platforms
- Root Cause Analysis
- Laboratory Workflow Optimization
- Digital Skills
- Analytical Skills
Awards Recognitions
- Exemplary Outreach Award 2024–2025 for Exceptional Application Support – Annual Synergy Meet 2025, Phuket, Thailand.
- Exceptional Versatility in Multiple Principal Support – Divisional Sales and Strategy Meet 2026, Radisson Blu Faridabad.
Leadership Management
- Deputy Quality Manager for NABL-accredited molecular laboratory.
- Experience in team coordination, training, and workflow management.
- Strong leadership, presentation, and mentoring abilities.
- Experienced in customer-facing technical leadership roles.
Languages
- English
- Hindi
- Bengali
Publications Scientific Contributions
- Diagnosing the Infected Child: The Indian Context – Abbott Monograph, 2014.
- Plasmid-mediated streptomycin and sulfamethoxazole resistance in Shigella flexneri 3a – International Journal of Antimicrobial Agents, 2010.
Certifications Trainings Professional Development
- Completed Level A, B, and C MLPA Certification and Technical Support-1 Training from MRC Holland.
- Received training in MLPA raw data evaluation, Coffalyser.Net analysis, and result interpretation.
- Completed 3-day training in Next Generation Sequencing workflows at IIT Bombay (2023).
- Completed Qiagen training on QIAcube Connect and Rotor-Gene Q workflow and analysis.
- Successfully completed Abbott m2000sp and m2000rt workflow trainings and refresher programs.
Languages
English
First Language
Bengali
Beginner
A1
Hindi
Beginner
A1
Timeline
Deputy Manager – Application Specialist
DSS IMAGETECH PVT. LTD.
01.2021 - Current
Technical Officer – Early Infant Diagnosis, NACO Regional Reference Laboratory
ICMR-NIRBI (FORMERLY NICED)
01.2011 - 01.2020
M.Sc. - Microbiology
Vijaygarh Jyotish Ray College, University of Calcutta
B.Sc. - Microbiology (Hons)
Institute of Genetic Engineering, University of Kalyani
ISC - Class XII
Our Lady Queen of the Missions School
ICSE - Class X
St. Thomas’ Day School