SOJI SANTHOSH
Chennai
Summary
Dynamic Sales Account Manager with a proven track record at Zoho Corporation, excelling in client relationship management and lead generation. Recognized for driving revenue growth through effective negotiation and presentation skills. Passionate about delivering exceptional customer success while leveraging analytical thinking to identify market opportunities and enhance sales strategies.
Overview
5
5
years of professional experience
Work History
Sales Account Manager
ManageEngine,A division of Zoho Corporation
Chennai
11.2023 - Current
- Managed client relationships to ensure satisfaction, retention, and long-term partnerships.
- Developed customized sales proposals, RFP responses, and RFQ quotations based on client needs and market trends.
- Conducted market research to identify new business opportunities, leads, and potential tender projects.
- Collaborated with cross-functional teams to align on client deliverables, RFP compliance, and proposal submissions.
- Utilized CRM software to track sales activities, pipeline progress, and client communications.
- Negotiated contract terms, RFQ pricing, and discount structures with clients and partners to secure profitable agreements.
- Resolved customer inquiries promptly and efficiently, while maintaining high levels of satisfaction.
- Answered customer questions on product prices, availability, licensing, and credit terms.
- (Direct & Channel Sales) - Handled new business for the Sub-Sahara Africa region for ManageEngine.
- Managed key accounts, built strong relationships with resellers and partners, and drove up-selling and cross-selling opportunities.
- Explored opportunities in the African region for ManageEngine to promote hassle-free IT management, with a wide range of IT solutions, making IT simpler and more effective.
Pre-Sale Associate
SKILL-LYNC
Chennai
10.2022 - 10.2023
- Recognized as Chief Closer for April and May 2023 for generating the highest revenue from the pre-sales team.
- Conducted impactful product presentations, generated leads, prospected clients, and qualified customer requirements.
- Acted as a bridge between customers and internal teams, providing insights on customer needs, product enhancements, and market trends.
- Leveraged RFPs and RFQs in pre-sales to deliver tailored comparisons and support informed decision-making for domestic and international clients.
- Collaborated with sales and marketing teams on proposal development, technical insights, and solution positioning.
- Assisted with pricing strategies and contract negotiations to ensure competitive, profitable deals.
Trainer (Industry 4.0)
TNSDC
Cuddalore
12.2022 - 05.2023
- Trained more than 50 students about integration of advanced technologies and digital transformation in manufacturing and industrial processes.
Senior Pre-Sale Associate
BYJU'S The Learning App
Bangalore
04.2021 - 10.2022
- Identifying potential leads and prospects through various channels, such as cold calling, email campaigns, networking events and referrals.
- Collaborating with the sales and product teams to develop and customize proposals that address customer requirements and demonstrate the value of Byju's offerings.
- Managing and maintaining a robust sales pipeline, tracking leads, opportunities, and sales activities using CRM software.
- Conducting market research and competitive analysis to stay informed about industry trends, customer preferences, and competitor offerings.
Business Development Trainee
BYJU'S The Learning App
Coimbatore
12.2020 - 02.2021
- Assisting in lead generation activities by researching and identifying potential leads through various channels, including online platforms, networking events and referrals.
- Supporting the senior team members in creating and customizing proposals that address customer needs and align with Byju's offerings.
- Assisting in preparing persuasive proposals that highlight the benefits and return on investment for potential customers.
- Collaborating closely with internal teams, such as sales, marketing, and product development.
- Reaching the sales metrics and achieving the weekly target.
- Actively participating in training programs and workshops to enhance sales skills, product knowledge, and overall professional development. Embracing a continuous learning mindset.
Education
Bachelor Of Engineering - Mechatronics
Hindusthan College Of Engineering and Technology
Coimbatore12.2020
Higher Education -
Tagore Matric and Higher Secondary School
Salem04.2016
SSLC -
Tagore Matric and Higher Secondary School
Salem04.2013
Skills
- Communication Skill
- Analytical Thinking
- Customer success
- Presentation Skills
- Sales Techniques and CRM
- Decision making
- Negotiation and Closing Sales
- Presentaion
- Data Analysis
- Client relationship management
- Lead generation
- Time management
- Pipeline management
Languages
- Malayalam, Native or Bilingual Proficiency
- Tamil, Full Professional Proficiency
- English, Full Professional Proficiency
Timeline
Sales Account Manager
ManageEngine,A division of Zoho Corporation
11.2023 - Current
Trainer (Industry 4.0)
TNSDC
12.2022 - 05.2023
Pre-Sale Associate
SKILL-LYNC
10.2022 - 10.2023
Senior Pre-Sale Associate
BYJU'S The Learning App
04.2021 - 10.2022
Business Development Trainee
BYJU'S The Learning App
12.2020 - 02.2021
Bachelor Of Engineering - Mechatronics
Hindusthan College Of Engineering and Technology
Higher Education -
Tagore Matric and Higher Secondary School
SSLC -
Tagore Matric and Higher Secondary School
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