Sokhiba Solieva
Hospitality Management
Bulungur,HR
Summary
Intuitive Beauty Advisor with comprehensive understanding of customer needs and sales strategies for client base growth and retention. Innovative designer with talent for creating unique looks that inspire customer confidence.
Overview
9
9
years of professional experience
4
4
years of post-secondary education
Work History
Beauty Advisor
Looks Salon
03.2019 - 11.2023
- Fostered a welcoming environment by greeting clients upon arrival and offering refreshments during consultations or service appointments.
- Assisted management with scheduling appointments for salon services, ensuring optimal utilization of time slots while accommodating client availability.
- Provided expert makeup application services for special events, ensuring client satisfaction through tailored looks that highlighted natural features.
- Enhanced customer satisfaction by providing personalized beauty consultations and recommending suitable products.
- Developed comprehensive knowledge of various beauty brands'' offerings, enabling accurate suggestions based on specific requirements or preferences.
- Kept up-to-date with industry trends, allowing for knowledgeable recommendations of current best-sellers and emerging products.
- Collaborated with team members to achieve monthly sales targets and ensure smooth store operations.
Service Assistant
Khinkalnya(Georgian Cuisine)
06.2014 - 09.2018
- Adapted quickly to changing circumstances within the workplace, demonstrating flexibility and resilience in response to challenges faced during daily operations.
- Continuously refined personal knowledge base regarding products/services offered by the company, utilizing this expertise to better serve customers looking for guidance on their purchases.
- Maintained accurate records of service requests, allowing for better tracking and resolution of issues.
- Maintained a clean and organized work area, contributing to an efficient and professional atmosphere within the department.
- Improved customer satisfaction by providing timely and efficient service assistance.
- Conducted regular inventory checks and restocked items as needed, ensuring product availability for customers.
- Managed customer deliveries and assisted with carrying out orders to promote maximum satisfaction.
- Provided attentive service and proactively assessed guest needs.
- Addressed customer complaints and inquiries to verify satisfaction.
- Monitored dining room inventory and replenished as necessary.
Education
Diploma - Law And Social Protection
Samarkand Food Professional College
Bulungur,Uzbekisthan 04.2006 - 10.2009
Skills
Customer Engagement
Sales proficiency
Customer Service
Skin analysis
Cosmetology
Customer Needs Assessment
Relationship Building
Inventory Control
Retail experience
Timeline
Beauty Advisor
Looks Salon
03.2019 - 11.2023
Service Assistant
Khinkalnya(Georgian Cuisine)
06.2014 - 09.2018
Diploma - Law And Social Protection
Samarkand Food Professional College
04.2006 - 10.2009