Solomon Raja J
Chennai
Summary
Seasoned Scrum Master with 15 years in IT, including 5 years in Agile delivery across BFSI, Life Sciences, and Healthcare. Expert in SAFe ART transformations and PI Planning facilitation, driving team performance and optimizing workflows. Certified ScrumMaster (CSM | SSM) skilled in CI/CD coordination and managing cross-functional dependencies to enhance delivery outcomes.
Overview
1
1
Certification
19
19
years of professional experience
Work History
Scrum Master | Senior Associate
Cognizant
11.2021 - Current
- Facilitated Scrum ceremonies for 2 cross-functional teams (10+ members), ensuring alignment with Scrum & SAFe practices
- Led backlog refinement, story splitting, and estimation, improving story readiness and reducing spillover by 20%
- Improved sprint predictability from 65% to 90%+ using capacity planning and commitment tracking
- Increased team velocity by 25–30% through workflow optimization and Agile coaching
- Reduced production defects by 20–25% by strengthening DoD and QA collaboration
- Actively contributed to PI Planning, ART sync, dependency mapping, and risk management
- Managed cross-team dependencies and RAID logs to ensure timely risk resolution and impediment removal
- Coordinated release management and CI/CD pipelines to accelerate deployment cycle time by 30–40%
- Implemented Kanban workflows, improving cycle time by ~30%
- Developed Agile dashboards and KPI reports (velocity, burn-down, flow metrics) to provide stakeholders with actionable insights
- Ensured compliance, governance, and audit readiness (SOX) through proper documentation
- Leveraged AI tools for reporting, backlog insights, and predictive risk identification
Analyst LS (Life Science) Compliance
Cognizant
03.2015 - 11.2021
- Reviewed over 500 GxP documents with 98% first-pass audit clearance, ensuring adherence to Good Documentation Practices.
- Delivered onboarding and compliance training to 100+ users on 21 CFR Part 11 and RCA techniques, reinforcing documentation standards.
- Maintained 100% training compliance across projects, aligned with regulatory and client-specific timelines.
- Led RCA and CAPA for escalated issues, reducing repeat incidents by 30% across five major delivery towers.
- Managed SailPoint IIQ upgrades and patching across 20+ environments, enhancing system uptime by 15%.
- Supported RFP responses and client-specific tailoring, contributing to three successful bid wins.
Delivery Analyst
IBM India Pvt Ltd
01.2011 - 03.2015
- Designed and tracked performance metrics across 15+ accounts, improving SLA adherence by 20%.
- Conducted gap analysis and implemented defect prevention programs, reducing process defects by targeting low-performing accounts.
- Raised 57 Defect Prevention Processes (DPPs) in 2013, saving 4.67 FTEs and improving delivery efficiency.
- Led Client First initiatives and GCH best practices, improving client satisfaction scores across three service lines.
- Developed and executed training plans for 30+ team members, resulting in a 25% increase in productivity.
Senior Sales Engineer
Ceebeer Enviro Care Systems
02.2007 - 03.2010
- Generated 100+ qualified leads, contributing to 20% revenue growth through targeted outreach and client engagement.
- Delivered client onboarding and equipment troubleshooting, contributing to 95% customer satisfaction.
- Managed document review cycles and compliance registers, leading to 40% improvement in audit turnaround time.
- Conducted defect analysis and prevention for product delivery, resulting in 35% reduction in rework.
Education
Bachelor of Engineering - Computer Science
Sathyabama Institute of Technology
Chennai, Tamil Nadu06-2006
Skills
- Agile Coaching & Scrum Mastery
- Agile Delivery (Scrum, SAFe, Kanban, Lean, XP)
- PI Planning & Agile Release Train (ART) Execution
- Backlog Management & Story Refinement
- Agile Metrics & Reporting (Velocity, CFD, KPIs, OKRs)
- Dependency Management & Program Coordination
- Continuous Improvement & Agile Maturity
- Stakeholder Management & Communication
- Risk Management, RAID & Issue Resolution
- Portfolio & Multi-team Delivery Leadership
- DevOps, CI/CD & Release Management
- Agile Tools: Jira, Confluence, Rally, Trello, Mural
- Frameworks: Scrum, SAFe, Kanban, Lean, Scrum@Scale
- Metrics: Velocity, Burn-down, Burn-up, Cycle Time, Lead Time, CFD, Flow Metrics, Defect leakage
- DevOps: CI/CD, Jenkins, Git, Continuous Testing
- AI-enabled Agile Delivery & Automation
- AI Tools: Claude, ChatGPT, GitHub Copilot, Jira AI plugins
- SDLC & Governance (SOX, Audit Readiness)
- Others: Power BI, Excel Dashboards, RAID Logs, SDLC Tools
Certification
- Certified ScrumMaster (CSM) - Scrum Alliance
- Agile Scrum for Beginners + Scrum Master Certification Prep (Udemy)
- SAFe Scrum Master (SSM) – Scaled Agile, Inc.
- Kanban Practitioner - HelloSM
- Scrum Master Accelerator – HelloSM
- Certified 8D Problem Solving Expert – AIGPE
- ISO 27001 Lead Auditor - Intertek
Accomplishments
- Guinness World Record Holder – Most Participants in Online Generative AI Hackathon (Cognizant, 08/01/25)
- Quality Star Award – Cleared 8 DPPs for Global Clearing House forum
- BlueBolt Innovation Lead – Delivered $11.4K savings and 420+ hours reclaimed through automation ideas
Projects
- Clinical Trial Workflow Automation, Gilead Sciences, Life Sciences, Scrum Master, Jira, Confluence, Facilitated all Scrum ceremonies across cross-functional teams comprising developers and clinical operations staff, Coached teams on Agile values, self-organization, and continuous improvement practices, Managed and resolved impediments including legacy system integrations and regulatory constraints, Maintained transparent backlogs and real-time dashboards in Jira for stakeholder visibility, Automated Data Capture — Modules to ingest patient trial data from EHR and lab systems, reducing manual entry errors, Real-Time Monitoring Dashboard — Clinical ops dashboards tracking trial progress, compliance, and alerts, Regulatory Reporting Automation — Automated generation and submission of trial reports to FDA/EMA, Improved data accuracy and reduced compliance risks through automation, Accelerated regulatory reporting cycles via structured sprint delivery, Drove retrospective-led improvements that eliminated key manual dependencies
- Risk & Fraud Analytics Platform, Bank of Ireland, BFSI, Scrum Master, Jira, Confluence, Facilitated all Scrum ceremonies including Sprint Planning, Daily Scrums, Reviews, and Retrospectives, Coached cross-functional teams of developers and risk analysts on Agile values and self-organization, Resolved impediments around legacy system integrations, data pipeline dependencies, and regulatory constraints, Maintained transparent backlogs and real-time Jira dashboards for stakeholder and compliance visibility, Drove retrospective-led improvements that reduced manual testing dependencies and accelerated delivery cycles, Real-Time Data Pipeline — Streaming pipeline to ingest and process transactions instantly, replacing batch processing, AI/ML Fraud Detection Models — Machine learning models deployed to detect fraudulent transactions in real time, Fraud Analytics Dashboard — Risk team dashboards for monitoring fraud alerts and system performance, Reduced fraud detection time from hours to seconds through iterative Agile delivery, Improved customer trust and regulatory compliance via real-time monitoring capabilities, Accelerated ML model deployment through structured sprint cycles and impediment removal
Ai Projects
- Built a modern POS system using Vibe/No-Code tools (Lovable.Dev)
- Developed a pizza-ordering chatbot using DialogFlow.AI
- Built internal AI Agents using Claude for performing PCSAT, TQA and Critical Findings
Timeline
Scrum Master | Senior Associate
Cognizant
11.2021 - Current
Analyst LS (Life Science) Compliance
Cognizant
03.2015 - 11.2021
Delivery Analyst
IBM India Pvt Ltd
01.2011 - 03.2015
Senior Sales Engineer
Ceebeer Enviro Care Systems
02.2007 - 03.2010
Bachelor of Engineering - Computer Science
Sathyabama Institute of Technology